Customer reviews of Jiminis

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 501 published reviews

Summary of reviews

The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.

Reviews 3 and 4 stars

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Pierre D.
Rating: 4 out of 5
following a purchase from 16/03/2024
Delivery okay
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Response from Jiminis
Hello Pierre! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Marc M.
Rating: 3 out of 5
following a purchase from 14/03/2024
Delivery to a relay point is mandatory even exceeding 30 euros of order to be delivered to the house it is an additional 5 euros...
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Response from Jiminis
Hello Marc! Thank you for taking the time to leave us a review. A Colissimo delivery to a pickup point with signature costs about €5 including tax, to which the cost of packaging, preparation, potential returns, and lost packages, etc. is added. On a basket of €30 including tax, these fees represent more than 20% of the order amount. You will understand that we cannot offer home delivery which costs even more (about €8) for a basket of €30. Our delivery rates allow for home delivery with Colissimo at €4 including tax from €30 of purchases, €2 including tax from €40 of purchases. We are sorry that you were not satisfied. Have a great day. The Jimini's team
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Serge G.
Rating: 3 out of 5
following a purchase from 14/03/2024
Fast delivery / Successful packaging / Very, too expensive / 1 product out of 3 very bad.
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Response from Jiminis
Hello Serge, We are sorry that you did not appreciate our products. However, we are still pleased that you appreciated the speed of our shipments and the design of our packaging. Have a great day. The Jimini's team
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Kevin P.
Rating: 4 out of 5
following a purchase from 02/03/2024
Order arrived quickly and products as expected, a good first experience. The only small downside is the quantity of insects present, for the price it's a bit light
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Response from Jiminis
Hello Kévin, Thank you for your feedback. We do our best to make our products accessible, despite the challenges encountered along the way. We are happy that you appreciated the products and the shopping experience. Have a great day and see you soon! The Jimini's team
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Nicolas D.
Rating: 4 out of 5
following a purchase from 18/02/2024
No problems
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Response from Jiminis
Hello Nicolas! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Frederic C.
Rating: 4 out of 5
following a purchase from 22/01/2024
Good ergonomics.
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Response from Jiminis
Hello FREDERIC! Thank you for taking the time to leave us a review! See you soon and have a nice day! The Jimini's team
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Anthony D.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good packaging overall, very fast delivery. Downsides, the price given the content I find it a bit expensive and the flavors are not strong enough.
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Response from Jiminis
Hello Anthony! Thank you for taking the time to leave us a review. We take note of your feedback which helps us improve our products over time :) See you soon and have a nice day! The Jimini's team
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Déborah M.
Rating: 4 out of 5
following a purchase from 09/01/2024
For a first time, delivery, site etc. very satisfied, the packaging and boxes are very good for making a gift for the aperitif. The flavors were appealing, but did not have much success with the hosts, compared to pistachios and vegetable chips... But people are curious to taste but do not love it as much as classic aperitif cakes.
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Response from Jiminis
Hello Deborah, Thank you for taking the time to share your experience! We use feedback to improve our products. It is true that our insects are very different from the usual aperitif products found on the table (less fatty, sweet, and salty), in addition to having a rather different appearance. Have a nice day and see you soon! The Jimini's team
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Evelyne B.
Rating: 4 out of 5
following a purchase from 26/12/2023
Nothing to say about the delivery and the quality of the products. The only downside remains the price, hoping that the popularization of insects helps to lower it.
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Response from Jiminis
Hello Evelyne, A big thank you for sharing your experience! We are doing our best to keep acceptable price levels for our clients despite the challenges faced in recent years. We hope that the democratization of our market will allow us to continue lowering the price of our insects. Have a nice day and a happy new year! The Jimini's team
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Sylvie L.
Rating: 4 out of 5
following a purchase from 12/12/2023
complicated site to manage to order! fortunately, pleasant phone contact and especially thanks to the young man for his explanations
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review, it was a pleasure to be able to advise you :) Have a nice day and happy end of year celebrations! The Jimini's team
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Oren L.
Rating: 4 out of 5
following a purchase from 16/12/2023
No issues with the site's ergonomics and its delivery. Small downside: it lacks insects "natural taste" or barely seasoned.
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Response from Jiminis
Hello Oren, Thank you for this review, we offer our insects in a "natural" version so that our customers can discover them without seasoning. For a next order perhaps! See you soon and happy end of year celebrations. The Jimini's team
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Michaël P.
Rating: 4 out of 5
following a purchase from 28/11/2023
Easy to navigate site, easily identifiable products
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Laurent G.
Rating: 3 out of 5
following a purchase from 05/12/2023
I ordered to discover. I find the products a bit expensive for what they are. But, for a discovery, it was worth it. Order failed. Products received quickly. Thank you.
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Response from Jiminis
Hello Larent, Thank you for taking the time to write to us, we take note of your comments :) Have a great day and happy end of year celebrations! The Jimini's team
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Manuel R.
Rating: 4 out of 5
following a purchase from 06/12/2023
practical
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Response from Jiminis
Hello Manuel, Thank you for taking the time to leave us a review! Happy end of year celebrations. The Jimini's team
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Ghislaine D.
Rating: 3 out of 5
following a purchase from 07/12/2023
Christmas gift so difficult for now to give my opinion
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Justine D.
Rating: 3 out of 5
following a purchase from 26/11/2023
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Response from Jiminis
Hello Justine, Thank you for your order and your trust. Customer service has responded to you, the missing product has been refunded :) Have a great day and see you soon. The Jimini's team
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Julien D.
Rating: 4 out of 5
following a purchase from 12/11/2023
The site is well made, the order was delivered quickly.
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Nathalie S.
Rating: 3 out of 5
following a purchase from 09/11/2023
Original and nourishing products that deserve to be produced in larger quantities. A bit expensive though.
I benefited from a promotion on the crackers, but while it was not specified on the site, the expiration date was only a month later. I am a bit disappointed to have to give them away in their expired state at Christmas, even if they will still be consumable.
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Response from Jiminis
Hello Nathalie, Thank you for your order and your trust. The crackers you ordered on promotion have a Minimum Durability Date valid until 12/2023. They will therefore be covered by this DDM at Christmas. Furthermore, as we indicated to you in previous email exchanges, the DDM (formerly DLUO) is an indication allowing consumption at least until the indicated date, but does not prevent consuming the product weeks or months after this date. We thank you for your feedback and wish you a good tasting! The Jimini's team
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Fabien P.
Rating: 4 out of 5
following a purchase from 23/10/2023
Fast delivery
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Response from Jiminis
Hello Fabien! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Marine B.
Rating: 3 out of 5
following a purchase from 23/10/2023
A bit expensive for the products offered
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Response from Jiminis
Hello Marine, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Dominique T.
Rating: 3 out of 5
following a purchase from 22/09/2023
The retailer at the pickup point noticed and regretted that the package was delivered damaged and opened. Fortunately, the order was complete. On the other hand, the tracking of the package is not clear; phishing-related messages appeared at the same time as the package tracking messages. It is difficult to find your way and trust one message or another.
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Response from Jiminis
Hello Dominique, First of all, thank you for your order and for your trust. You inform us that the retailer at the Mondial Relay point regretted that the package was damaged during transport by Mondial Relay. We are in no way responsible; it is the carrier's responsibility. In this case, you should refuse the package. Regarding the messages received, we send messages for package tracking and nothing else; your personal data is neither used for commercial purposes nor shared. Have a great day and see you soon. The Jimini's team
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Clémence J.
Rating: 4 out of 5
following a purchase from 19/09/2023
Easy to navigate site
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Response from Jiminis
Hello Clémence! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Eric H.
Rating: 4 out of 5
following a purchase from 18/09/2023
Good, easy to use
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Response from Jiminis
Hello Eric, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Pascale L.
Rating: 4 out of 5
following a purchase from 17/09/2023
Too bad, the flour was no longer available
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Response from Jiminis
Hello Pascale, Thank you for taking the time to leave us a review. We have never sold flour on our website, however, we are considering it :) See you soon and have a great day! The Jimini's team
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Mickael M.
Rating: 4 out of 5
following a purchase from 05/09/2023
Top, arrived quickly
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Response from Jiminis
Hello Fanny, A big thank you for sharing your experience! Our customers' reviews help us improve our products and the quality of our services, but also guide other customers. Have a nice day and see you soon! The Jimini's team
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Laurence R.
Rating: 4 out of 5
following a purchase from 05/08/2023
Package received a week later. Very good products, created a surprise among my guests. I would recommend.
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Response from Jiminis
Hello Laurence, Thank you for taking the time to leave us a review! We are happy that your guests appreciated it ;) See you soon and have a great return! The Jimini's team
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Elisabeth A.
Rating: 4 out of 5
following a purchase from 08/07/2023
Ok nothing to report
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Response from Jiminis
Hello Elisabeth! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Josette V.
Rating: 4 out of 5
following a purchase from 17/06/2023
Satisfactory order
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Response from Jiminis
Hello Josette! Thank you for taking the time to leave us a review! See you soon and have a good day! The Jimini's team
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Didier R.
Rating: 4 out of 5
following a purchase from 29/05/2023
Nothing to report.
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Response from Jiminis
Hello Didier, thank you for taking the time to leave us a review! We are happy that you were satisfied. Have a good weekend and see you soon! The Jimini's team
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Marie G.
Rating: 4 out of 5
following a purchase from 26/05/2023
Fast service. However, high price and not appreciated the fact that there is a minimum order of 15 euros.
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Response from Jiminis
Hello Marie, Thank you for your review. The minimum purchase is essential to avoid selling our products at a loss. Indeed, shipping costs and the cost of shipping our products are largely borne by Jimini's, despite the fact that part is paid by our customers. Shipping is free on Mondial Relay from 30 euros of purchases. We wish you a pleasant day! The Jimini's team
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Philippe M.
Rating: 3 out of 5
following a purchase from 24/05/2023
No particular issues with the reception.
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Response from Jiminis
Hello Philippe, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a nice day and see you soon! The Jimini's team
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Jean-Michel B.
Rating: 4 out of 5
following a purchase from 17/05/2023
Limited catalog in terms of insect types. Fast delivery.
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review! You are right, the choice of insects is quite limited on our site because there are currently only 3 species of insects authorized for sale in Europe: crickets, mealworms, and grasshoppers (+ buffalo worms but we only use them in powder form). That is why we cannot market other insects at this time. Have a great day and see you soon! The Jimini's team
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Nathalie L.
Rating: 4 out of 5
following a purchase from 11/05/2023
Super!! Received quickly and product as described, I recommend
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Response from Jiminis
Hello Nathalie! Thank you for your feedback and this great rating, we appreciate it! See you soon and have a great day! The Jimini's team
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Jason T.
Rating: 4 out of 5
following a purchase from 11/05/2023
Very good site, fast delivery
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Maeva B.
Rating: 4 out of 5
following a purchase from 05/05/2023
Difficult order to place on smartphones. I had to use the computer. I received my products quickly and well packaged.
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Response from Jiminis
Hello Maeva, Thank you for your feedback, we are sorry that you were not fully satisfied with your shopping experience on our website. We take note of your comments and will try to improve the user experience on mobile. See you soon and have a great day! The Jimini's team
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Belinda F.
Rating: 4 out of 5
following a purchase from 23/04/2023
Great site
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Response from Jiminis
Hello Belinda! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Rachel V.
Rating: 4 out of 5
following a purchase from 24/04/2023
Very good experience, products well packaged and arrived quickly
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Response from Jiminis
Hello Rachel, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Emmanuelle V.
Rating: 4 out of 5
following a purchase from 09/04/2023
Product as described. Delivered on time
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Response from Jiminis
Hello Emmanuelle! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Sewa D.
Rating: 4 out of 5
following a purchase from 13/04/2023
Great, I recommend
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Response from Jiminis
Hello! Thank you for taking the time to leave us a review! See you soon and have a great day! The Jimini's team
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Leah B.
Rating: 4 out of 5
following a purchase from 29/03/2023
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Response from Jiminis
Hello Leah, Thank you for your review and these 4 stars ;) We are delighted that you were satisfied with our products and our service. See you soon! The Jimini's team