Customer reviews of John Steel

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/09/2018 à 13h16

Super Service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/09/2018 à 14h49

Always top-notch, ultra-fast delivery despite a rather expensive delivery charge.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/09/2018 à 08h42

Simple, fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/09/2018 à 08h36

Very good, fast cutting and delivery. The plate was well protected and the cut was clean and true to size. I would recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/09/2018 à 11h59

Everything was perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/09/2018 à 15h46

Top performance, as usual

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/09/2018 à 15h27

Excellent service. Delivery super packed and the product was recreated to help me with the cutting. A great team that takes care of its customers. All the best.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/09/2018 à 10h55

Fast and perfect results

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/09/2018 à 09h29

As satisfied as ever

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/09/2018 à 08h38

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/09/2018 à 15h32

The aluminum sheets were particularly well packaged. They were therefore neither warped nor damaged on unpacking.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/09/2018 à 14h10

Order placed for a floor plate cut-out for an insert and delivery in less than a week, TOP . The only downside was the cost of delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 11h28

super both in terms of quality and price fast delivery nothing to complain I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 10h34

I am satisfied with my purchase and I would renew it if necessary. I recommend this supplier.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 10h13

very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2018 à 17h27

Expensive, but quality service and workmanship.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2018 à 16h44

Order shipped the day after ordering. I'm bluffed. Just one small criticism, I have a few burrs on the cutting entry points, especially on the small internal circular cuts.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/09/2018 à 15h36

Do you make metal radiator covers with fancy modern designs to hide old cast iron radiators? If so, please send me the model and price. Thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2018 à 15h14

delighted with the speed of delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2018 à 11h14

Very fast, top quality, perfect communication.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/09/2018 à 09h55

No idea if the parcel has left or not since the 5th no news

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Response from John Steel Published on 29/11/-0001

Hello, Your parcel was dispatched on 05/09 from our workshop. On that day you received a dispatch email with a tracking number from the carrier. Unfortunately we have just learned that the carrier has encountered a logistical problem and will only ship your package today (11/09) for delivery tomorrow (12/09). We apologize for the inconvenience and delay.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/09/2018 à 18h19

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/09/2018 à 11h39

Impeccable laser cutting, top packaging, not much choice in delivery methods, but great job. Well done, John, keep up the good work ;)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/09/2018 à 18h29

thank you : )

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2018 à 11h57

Fast and compliant

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2018 à 09h58

High-performance service, with the small drawback that the platform for loading the file is very difficult on dxf, and the file is often given as defective without it being clear why, even though it has been analyzed, for example with rhino, without error. The stainless steel on offer is very, very hard, so if you need to touch up parts, drill holes or anything else, you'll need a lot of equipment. Otherwise, it's the best

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2018 à 08h46

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2018 à 21h28

I'm as satisfied as ever, the service is getting more and more efficient, I love the possibility of transferring plans directly from AUTOCAD in dxf format to your site, and riding as a youth is pretty great, keep up the good work!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/09/2018 à 18h53

The metal cut is of very good quality; thank you. It's a shame I wasn't offered home delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2018 à 15h55

Very happy with this site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2018 à 14h52

fast and as per order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/09/2018 à 20h50

Just as we expected, perfect.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 02/09/2018 à 14h56

bugs in their application make a 50cm part appear to be 16cm. bug reported. responsiveness on the phone. the part you receive doesn't match your file because they kept the draft file instead of the one sent. phone call back. they're right, i'm wrong, i send the correspondence emails, no more return. we have a part that doesn't match what we wanted.

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Response from John Steel Published on 29/11/-0001

Hello, the part you have received conforms to your order on https://www.john-steel.com/fr/. The part you wished to have had been validated on https://pro.john-steel.com/fr/ however you ordered the first visual on John Steel. The order was processed and shipped as is. Have a nice day, John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/09/2018 à 14h45

Good product, as I expected

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/08/2018 à 10h57

The quality was slightly lower on my last order. But all in all, an excellent supplier with top-notch customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/08/2018 à 21h14

Bravo for the efficiency and excellent quality of the product.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/08/2018 à 18h28

The best. Fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/08/2018 à 17h30

Fast service, very good product. Goods are well packaged

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/08/2018 à 21h13

Very good service, impeccable quality and responsiveness. Product conforms to demand.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/08/2018 à 21h33

Super fast, delivered 48 hours after placing the order, all items conform, Very good.

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