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A
Rating: 5 out of 5
just as planned.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 4 out of 5
no comment, very satisfied with my order.
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A
Rating: 5 out of 5
very efficient customer service to solve problems
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A
Rating: 5 out of 5
Fast production and delivery. Excellent workmanship and careful packaging.
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A
Rating: 5 out of 5
I will recommend it soon.
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A
Rating: 4 out of 5
good quality product,delivery on time
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Rating: 5 out of 5
RAS - Very good.
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A
Rating: 5 out of 5
I really appreciate the fact that I can send my dxf files overnight and receive impeccable parts the next morning.
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Rating: 4 out of 5
perfect
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Rating: 4 out of 5
Very professional, very fast, apart from a small knock on the corner of the piece (which must have fallen off the cutting table). Perfect, recommend.
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A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 4 out of 5
Scratches and circular marks on sheet metal
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A
Rating: 5 out of 5
Le top
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A
Rating: 4 out of 5
Some communication problems with delivery
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A
Rating: 5 out of 5
Easy communication, good quality product, very friendly delivery person (unpacked the goods with us to check the contents), very satisfied, would recommend.
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A
Rating: 4 out of 5
Hi. Yes, you are forcing me to leave a review. When I click on "Submit a review"...
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Response from John Steel
below the "Your comment" window, written in red
A
Rating: 5 out of 5
Shipment on time, very good product, perfect fit, seller to recommend.
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A
Rating: 5 out of 5
Perfect service
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A
Rating: 5 out of 5
Efficient service, on time, delivered in perfect condition
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
This is the 2nd time I've needed their service and the result is perfect. Thank you
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A
Rating: 5 out of 5
Super service, efficient and responsive
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A
Rating: 4 out of 5
Although I am a loyal customer happy with John Steel's services, I am deleting a few stars because: Opening an account with them is impossible unless you have orders of over 10,000/year The choice of aluminum shades is poor Prices are high The pro site is really not great I recommend this merchant and hope that this comment will lead to changes at John Ste.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
No problem, fast delivery and great work.
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A
Rating: 5 out of 5
Perfect
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Rating: 3 out of 5
The product received did not correspond to the advertised quality.
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Response from John Steel
Hello, at the time of purchase, corten plate is said to be "rough-rolled" (with very little rust). You will therefore need to allow for a period of oxidation to obtain the familiar patinated and stabilized look of corten.
A
Rating: 5 out of 5
CLEAR
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A
Rating: 3 out of 5
Rough cut. No deburring. Aesthetically unusable part.
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Response from John Steel
As we discussed with you over the phone, you are used to having parts produced by machining, but this production system is not comparable with ours (laser cutting). We agree with you that a part produced by machining is of higher quality than one produced by laser cutting. Unfortunately, we don't yet offer machining... John Steel after-sales service
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Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
A very practical cutting service for me, fast and efficient
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Ordered from Belgium on Monday 10 am. Delivered Tuesday afternoon. Obviously two small parts, easy to place in production, but still an impressive result. Quality of the work corresponds to expectations.
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A
Rating: 4 out of 5
Product conforms to dimensions. Fast shipping, good packaging. Two negative points: - the contours of the part are not deburred - red marker writing on the part: not a good idea if the part is to be visible.
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A
Rating: 5 out of 5
genial super pro
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A
Rating: 5 out of 5
Perfect as usual, fast and perfectly measured parts
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A
Rating: 5 out of 5
Very good service: well-cut credenza, easy to install: beautiful result; I love it Excellent packaging for shipmentDeliveryman super nice despite an obviously exhausting job
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