Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 2, 3, 4 and 5 stars

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F
Frédéric B.
Rating: 5 out of 5
following a purchase from 15/04/2024
Order arrived on time, very well packaged. I recommend
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Gondouin R.
Rating: 5 out of 5
following a purchase from 11/04/2024
Top delivery times / Top packaging / Top product. 3rd order and as satisfied as ever, thank you very much!
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Christophe D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Fast delivery. Impeccable. Clean cut to order.
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Michel M.
Rating: 5 out of 5
following a purchase from 08/04/2024
Impeccable customer service. Steel sheet perfectly cut to the millimetre. My wooden door armouring project is a success.
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Manuel G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Perfect and very well packaged
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Philippe T.
Rating: 5 out of 5
following a purchase from 28/04/2024
Great experience and perfect course.
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R
REMI P.
Rating: 2 out of 5
following a purchase from 25/04/2024
Perfect cutting, delivery time and packaging BUT "home" delivery never arrived...at home!
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Response from John Steel
Hello Rémi,

We sincerely apologize for the inconvenience you experienced during the delivery of your order. Your situation is quite exceptional and does not reflect the quality of service we strive to provide to our customers.

We would like to inform you that the problem is due to poor handling of your order by our carrier. We are currently in the process of resolving this problem to avoid any recurrence in the future.

We assure you that we are doing everything in our power to ensure that you, and all our customers, do not have to face this kind of situation again.

We thank you for your understanding and remain at your disposal should you have any further questions or concerns.

Yours sincerely, John Steel
A
Alain R.
Rating: 5 out of 5
following a purchase from 23/04/2024
I ordered 2 stainless steel parts for my pool. I was delivered very quickly and the work is perfect!
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Romane G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Custom-made order in line with our expectations, we are very satisfied with the result and the quality of customer service! :)
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Catherine B.
Rating: 5 out of 5
following a purchase from 15/04/2024
Very good
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Dominique R.
Rating: 5 out of 5
following a purchase from 23/04/2024
Shorter delivery times than expected. Quality product, good customer service.
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Christian L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Fast shipping and super protected. High quality product. Congratulations!
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CLAUDE G.
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast, compliant, friendly sales department.
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PHILIPPE D.
Rating: 5 out of 5
following a purchase from 03/04/2024
Corresponds to initial request Finished and neat product Very well packaged
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Lenaerts O.
Rating: 5 out of 5
following a purchase from 10/04/2024
Top
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jessy B.
Rating: 5 out of 5
following a purchase from 31/03/2024
Le top Rapide
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Thierry M.
Rating: 5 out of 5
following a purchase from 09/04/2024
I'm not comfortable with the DXF format... I needed a rather complex turntable, I contacted customer service, we exchanged e-mails, and I received it according to my specifications. The only downside was the TNT transport: catastrophic ... but that only concerns TNT ...
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Pascal P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Always Pro!
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F
Frédéric R.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect
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sebastien D.
Rating: 5 out of 5
following a purchase from 11/04/2024
intuitive site and fast, reliable service
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Jérôme B.
Rating: 5 out of 5
following a purchase from 10/04/2024
Order received very quickly is at the top staff really recommend this site thank you to you
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Didier F.
Rating: 5 out of 5
following a purchase from 01/04/2024
Very good: good quality, well packaged and delivered on time.
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Jonathan R.
Rating: 5 out of 5
following a purchase from 01/04/2024
very good company. I recommend
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Nithia L.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect!
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perrine F.
Rating: 5 out of 5
following a purchase from 25/03/2024
Sound advice over the phone. Order prepared with care. Fast delivery. Everything perfect.
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Mario T.
Rating: 5 out of 5
following a purchase from 02/04/2024
Simply perfect.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 02/04/2024
Always top notch. Order as expected and fast shipping.
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Claudia C.
Rating: 5 out of 5
following a purchase from 28/03/2024
I would recommend this company.... everything was perfect...thank you very much.
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CHRISTIAN Z.
Rating: 5 out of 5
following a purchase from 28/03/2024
A safe bet Strict adherence to order processing deadlines, but be careful when choosing a carrier.
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MAX B.
Rating: 5 out of 5
following a purchase from 28/03/2024
Precision cutting and top-quality materials
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Jean-pierre D.
Rating: 5 out of 5
following a purchase from 12/03/2024
Perfect work
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Eric A.
Rating: 5 out of 5
following a purchase from 15/03/2024
Delivery on time, correct dimensions and very well packaged.
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Bernard N.
Rating: 5 out of 5
following a purchase from 24/03/2024
Perfect
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Patrick M.
Rating: 5 out of 5
following a purchase from 17/03/2024
Very good
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Albert V.
Rating: 5 out of 5
following a purchase from 15/03/2024
Excellent
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D
Daniel C.
Rating: 5 out of 5
following a purchase from 31/03/2024
Obtained a product with precise cut-outs
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Laurent B.
Rating: 5 out of 5
following a purchase from 24/03/2024
I ordered a stainless steel credenza. Arrived on time, by carrier. Great packaging to protect the unit. Great service. Would recommend.
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christophe S.
Rating: 5 out of 5
following a purchase from 24/03/2024
Easy-to-read website, simple part creation, impeccable work, delivered on time.
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Dominique H.
Rating: 5 out of 5
following a purchase from 12/03/2024
Always at the top, quality, price, packaging and delivery on time - what more could you ask for! Unreservedly recommend.
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Yan P.
Rating: 5 out of 5
following a purchase from 26/03/2024
Very good work and service
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