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A
Rating: 5 out of 5
Excellent welcome. Responsive. Good advice. Fast delivery.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
The aluminum plate was rather difficult to clean, as the film glue must have melted when the cut was made.
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M
Rating: 5 out of 5
Early delivery Nickel merchandise
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
The plate arrived well packaged and perfectly matched the order.
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A
Rating: 3 out of 5
the delivery location has not been respected.
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Response from John Steel
Hello, Thank you for your comment. For any delivery, it is imperative to follow the carrier's tracking system sent by email. This is the only way to be kept informed of your delivery. In the case of point-relais, the merchant selected may vary according to opening hours. For further information, please contact our service department.
A
Rating: 3 out of 5
the delivery location has not been respected.
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Response from John Steel
Hello, Thank you for your comment. For any delivery, it is imperative to follow the carrier's tracking system sent by email. This is the only way to be kept informed of your delivery. In the case of point-relais, the merchant selected may vary according to opening hours. For further information, please contact our service department.
C
Rating: 5 out of 5
The plate arrived well packaged and perfectly matched the order.
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A
Rating: 5 out of 5
Fast delivery, top-quality packaging, micron dimensions, all that's left is to rust the Corten steel plate to finish restoring a small iron pedestal table that people had thrown away.
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D
Rating: 5 out of 5
Fast delivery, top-quality packaging, micron dimensions, all that's left is to rust the Corten steel plate to finish restoring a small iron pedestal table that people had thrown away.
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Easy-to-use website for personalized cut-outs. Fast production and delivery. Very satisfactory results
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A
Rating: 5 out of 5
At the top!
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E
Rating: 5 out of 5
Easy-to-use website for personalized cut-outs. Fast production and delivery. Very satisfactory results
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
At the top!
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A
Rating: 5 out of 5
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
D
Rating: 5 out of 5
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
A
Rating: 5 out of 5
Very good experience.
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A
Rating: 5 out of 5
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Rating: 5 out of 5
Very good experience.
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A
Rating: 5 out of 5
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Thank you
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, easy-to-navigate website, compliant product
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, easy-to-navigate website, compliant product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
I called you and you told me that delivery with a 5% discount meant delivery in exactly 15 working days (5 days for a week). I ordered on tuesday, june 15. I was surprised to receive delivery on june 22, when I was not at home.
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Response from John Steel
Hello, thank you for your comment. Our +15 delivery times are up to 15 working days. It sometimes happens that orders are delivered earlier. If you have any special requirements, we have provided a comment space at the end of your basket. This allows us to adapt our production to your needs. :-)
A
Rating: 4 out of 5
I called you and you told me that delivery with a 5% discount meant delivery in exactly 15 working days (5 days for a week). I ordered on tuesday, june 15. I was surprised to receive delivery on june 22, when I was not at home.
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Response from John Steel
Hello, thank you for your comment. Our +15 delivery times are up to 15 working days. It sometimes happens that orders are delivered earlier. If you have any special requirements, we have provided a comment space at the end of your basket. This allows us to adapt our production to your needs. :-)
A
Rating: 5 out of 5
Good quality and well cut. Perfect packaging and very good follow-up. Very satisfied and I recommend
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A
Rating: 5 out of 5
Always very efficient and precise, just like my first order a few months ago!
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L
Rating: 5 out of 5
Always very efficient and precise, just like my first order a few months ago!
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A
Rating: 4 out of 5
Neat workmanship, super-careful packaging, great lead time, only snag was the wrong Police applied to the cut. A shame.
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Response from John Steel
Hello, thank you for your comment. You can reach our after-sales service on 0800 746 548 or 0177620344 for customers outside France. If you have any questions about your order, don't hesitate to contact us. Wishing you a good day. Sincerely, John
A
Rating: 5 out of 5
Nothing wrong with my order; perfect.
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R
Rating: 5 out of 5
Nothing wrong with my order; perfect.
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P
Rating: 4 out of 5
Neat workmanship, super-careful packaging, great lead time, only snag was the wrong Police applied to the cut. A shame.
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Response from John Steel
Hello, thank you for your comment. You can reach our after-sales service on 0800 746 548 or 0177620344 for customers outside France. If you have any questions about your order, don't hesitate to contact us. Wishing you a good day. Sincerely, John