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A
Rating: 5 out of 5
Super
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast, precise and humorous!
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M
Rating: 5 out of 5
At the exact price requested, platinum made and shipped in less than 7 days. I highly recommend
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A
Rating: 5 out of 5
At the exact price requested, platinum made and shipped in less than 7 days. I highly recommend
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A
Rating: 5 out of 5
top!
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A
Rating: 5 out of 5
top!
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A
Rating: 5 out of 5
Everything is perfect: the cutting, the packaging and the fast delivery. Thank you very much.
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A
Rating: 5 out of 5
Precise, high-quality work.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Precise, high-quality work.
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A
Rating: 3 out of 5
Product arrived very quickly and superbly packaged, but with one of the sides badly scratched, and no response from customer service to my comment.
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Response from John Steel
Hello, thank you for your comment. Scratches are present depending on the material. It is imperative to read the product sheets before ordering, we have a lot of useful information on them. To contact customer service, please use the channels provided: https://www.john-steel.com/fr/nous-contacter
A
Rating: 5 out of 5
All clear!
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A
Rating: 5 out of 5
All clear!
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Very happy with the experience. Would definitely recommend. Quick response to questions, meticulous work, impeccable packaging. In short, nothing to complain about.
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M
Rating: 5 out of 5
Very happy with the experience. Would definitely recommend. Quick response to questions, meticulous work, impeccable packaging. In short, nothing to complain about.
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A
Rating: 5 out of 5
Easy in all respects for the cutting part ordered.
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A
Rating: 5 out of 5
Easy in all respects for the cutting part ordered.
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A
Rating: 5 out of 5
super service, beautiful piece for the shower tray, impeccable, reasonable price, bravo!
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A
Rating: 5 out of 5
super service, beautiful piece for the shower tray, impeccable, reasonable price, bravo!
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A
Rating: 5 out of 5
Delivered very quickly and very well packaged. It's perfect, I recommend it.
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A
Rating: 5 out of 5
Excellent work on the requested product
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P
Rating: 5 out of 5
Delivered very quickly and very well packaged. It's perfect, I recommend it.
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A
Rating: 4 out of 5
The plate is the right size but there are scratches on both sides and a number written in felt-tip pen. I did not return it because it was intended to be placed under a stove that was installed 2 days after delivery.
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A
Rating: 4 out of 5
The products are of very good quality, delivery on time, good cooperation, our requests are well taken care of.
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A
Rating: 4 out of 5
Painstaking contact: John is unaware that the software recommended for dimensioning parts is not usable on APPLE. I admit I'm worried: a 3m long plate with a large recess that makes it fragile for transport. On arrival, everything was perfect: reinforced packing with wooden cleats, VERY thick protective cardboard boxes, multiple straps, protective film... BRAVO! I'm preparing another order.
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A
Rating: 5 out of 5
Order conforms, delivery in 2 times, 7 and 15 days; careful packaging I recommend
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A
Rating: 4 out of 5
Painstaking contact: John is unaware that the software recommended for dimensioning parts is not usable on APPLE. I admit I'm worried: a 3m long plate with a large recess that makes it fragile for transport. On arrival, everything was perfect: reinforced packing with wooden cleats, VERY thick protective cardboard boxes, multiple straps, protective film... BRAVO! I'm preparing another order.
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F
Rating: 4 out of 5
The products are of very good quality, delivery on time, good cooperation, our requests are well taken care of.
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P
Rating: 5 out of 5
Order conforms, delivery in 2 times, 7 and 15 days; careful packaging I recommend
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A
Rating: 5 out of 5
very good customer service i would recommend as the order is very easy to progress with their software at my fingertips (non geek!)
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A
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
very good customer service i would recommend as the order is very easy to progress with their software at my fingertips (non geek!)
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A
Rating: 5 out of 5
Everything went very smoothly. Congratulations. Satisfied with my order.
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A
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
The piece ordered corresponds perfectly to the request. Very good service. I would recommend.
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A
Rating: 5 out of 5
Delivery, cutting quality ok Nice contact
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J
Rating: 5 out of 5
Delivery, cutting quality ok Nice contact
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A
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
First purchase, I don't know if I'll do it again!
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Response from John Steel
Hello, thank you for your comment. If you have any questions about your order, please contact us at 0800746548 or via the contact form.