John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Nice, easy-to-use website with good advice on selection and installation, impeccable products, very good packaging, fair prices, especially with free delivery, excellent customer service (honest answers to customer questions). Only downside: delivery took 8 days longer than expected (production delay due to an overload of orders in September, I was told).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
DPD delivery for Belgium: a better service may be available
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very well done Reasonable price
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
The only really negative point, which renders all the other positive points null and void, is the quality of the material. I've never seen aluminum so soft, especially in 4mm thickness, and the plate arrived twisted, which I was just about able to straighten with the force of my fingers. It's a pity, because the rest of the performance is good. I hope the same doesn't apply to stainless steel, and I wish you all the best.
Translated reviews
Response from John Steel
Hello, thank you for your comment. The aluminum we sell is 5754H111 as mentioned in the product sheet. It is not surprising that the part is twisted and easily straightened given the number of cuts and the little material remaining in some places. We remain at your disposal should you require any technical information before placing an order. John
A
Acheteur Vérifié
Rating: 4 out of 5
In keeping with the model sent. The only drawback is that there are deep scratches.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied with both the result and your service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I like the simplicity of adding parts to be cut. You can see if the dimensions are OK (no problem when exporting the file) and if the cuts are OK. However, when exporting Solidworks in DXF, I have a problem importing into the John Steel Pro tool. I have to use vector software (Inkscape) to debug certain angles that the John Steel Pro tool doesn't understand. To be worked on...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and material in line with expectations, but the dimensions requested were not quite respected, which had no effect on the project.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good product, as ordered. Long delivery time with no visibility of a delivery date. I had to send an email to get a date.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The plate is of good quality, telephone customer service very good, initially a refund misunderstood with small Internet problems quickly returned to order, delivery with a shorter time, perfect, just a small detail some marks on the edge of the circle. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very well packed and protected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good performance.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Custom production was completed in record time. Unfortunately, delivery was a disaster. Fortunately, customer service was available, responsive and made a commercial gesture worthy of the problems. In short, I'll be ordering from John Steel again.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good transaction
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
very happy
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with my order. The piece arrived in a very poorly protected (open) bag. The level of workmanship (detail, care, cleanliness) really leaves a lot to be desired for such a price.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
thickness 5 mm very good for the plancha .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
product fiction to review
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
superb service and product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
On-time delivery Cutting to dimensions supplied Flawless, well-protected metal finish Caution: edges may be sharp
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The time slot provided by Geodis was not respected and I was not informed that the driver would not come. I called Geodis who told me that they did not have the parcel on the local platform (I confirmed the slot proposed on the site the day before). The parcel was delivered later without me being informed and was left on the premises of our site, on a sidewalk. It could have been stolen.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Deadline completely missed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The parts were missing a little deburring after cutting. They're really rough. What's more, I think the laser or waterjet is very powerful for small parts. Otherwise, the delivery time is good, and the online service is nice and practical. The price seems right too.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Delivered within 8 days ? Ordered 11/05 received 24/05
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, fast and well packaged shipment, good quality part cut to the millimetre.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
This is not my first order as I have always been satisfied with the quality of the products. Today, however, I'm disappointed by the delivery, and for once it's not the carrier's fault. The address on the dispatch note was incomplete, so I had to collect my order from the dpd depot.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The equipment delivered is perfect, well done John Steel, but the delivery company chosen is E: DPD delivery men have the annoying habit of throwing parcels over the fence to save time. I don't pay 7.32 for this kind of service, so next time I'll file a complaint. What's more, it tarnishes John Steel's image...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Thicknesses are never respected
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Order dated April 20, today is May 10, still no news. No delivery tracking number. Tracking of my order blocked on April 23 in preparation " "
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Hello, I didn't realize that the Corten steel plate wasn't oxidized, so I didn't use it right away.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast and with no surprises
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Variable lead times, but good quality and reliable.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Small delivery problem (the parcel was under a pile")
Translated reviews
Response from John Steel
and there were black numbers printed on the plate
A
Acheteur Vérifié
Rating: 4 out of 5
Mirrored 304 1.5mm stainless steel plates, very good quality, but the laser cutting caused tiny sparks which in places scratched the plate a bit, the marks are very, very small but central. Fortunately, it's only visible up close, so it didn't bother me.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good results, responsive team and product quality to match. I'd recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
unannounced delivery but very nice product.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, I sent you an email when I received my stainless steel plate last month which does not correspond to what I had drawn/ordered. I haven't received a reply.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 