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A
Rating: 5 out of 5
Very good
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Nothing to say, I really recommend this company. Superb work.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
Fair prices, responsiveness, choice of materials, direct online quotes - what more could you ask for?
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Perfect from real pros
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A
Rating: 5 out of 5
Delivery A little excessive for some parts. A tracked envelope would suffice.
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Rating: 5 out of 5
Super shop
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A
Rating: 5 out of 5
Excellent Very professional
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Rating: 5 out of 5
an express request Thank you and bravo
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 2 out of 5
I'm used to receiving the goods d+1 on my previous orders, but I had to wait a week. Unreachable on the phone, I no longer recommend using John steel services.
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Response from John Steel
Hello, Thank you for taking the time to share your experiences and especially thank you for your long-standing loyalty. We can be reached at [email protected], on 0800 746 548 (9-12h/14-17h+ answering machine) or via chat. We apologize for the delay in delivery (D+4 instead of D+3). Your parcel was picked up by our carrier 1 day later than expected.
A
Rating: 5 out of 5
Serious company
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A
Rating: 5 out of 5
Fast, efficient and inexpensive. I'll be back soon.
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A
Rating: 5 out of 5
top, product very well protected, delivered quickly
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A
Rating: 5 out of 5
Perfect customer service and delivery. I had some problems with the basic prohibitions, such as drilling less than the thickness, which is not indicated. Otherwise, I'm delighted with the site and the efficiency.
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A
Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Second order from john steel and still satisfied, both with the delivery and the quality of the products supplied. No need to contact customer service.
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Rating: 5 out of 5
fast and compliant, very good address
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A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
I'm very happy with the service and hope it continues. Thanks to your team.
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A
Rating: 5 out of 5
good value for money despite a slight imperfection on one of the pieces (projected pellets of melted material) fast service in line with my expectations.
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A
Rating: 5 out of 5
Impeccable. Delivery on time and product absolutely compliant.
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A
Rating: 5 out of 5
Some plates are not very flat, too bad the rest is top notch, delivery and after-sales service.
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Rating: 5 out of 5
Ras
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Rating: 5 out of 5
This is the third time I've worked with pro.john steel and I've always found the same professional approach to product design and customer support, order administration and manufacturing and delivery times. Amazing. I highly recommend them.
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Rating: 5 out of 5
Very satisfied with my first order
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Nickel
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Rating: 5 out of 5
Hello, Very happy to work with you. Sincerely
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Rating: 5 out of 5
The site is clear, practical, simple and humorous. Well done John
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A
Rating: 5 out of 5
Perfect, apart from a few knocks on the parcel which slightly distorted my cut-outs.
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A
Rating: 5 out of 5
quick and well done, very good
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A
Rating: 5 out of 5
The system is easy to use. For professionals (with an ALSACE TOLERIE account), payment by invoice instead of by credit card remains to be modified. The only point that hasn't been perfected to date is the referencing of orders, with the need to enter an order number that isn't included on the BLs.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
No worries. Product and delivery as promised
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A
Rating: 5 out of 5
As ordered. Very satisfied.
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Rating: 5 out of 5
All very well
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