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A
Rating: 5 out of 5
very fast and quality product
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good as usual, maybe a bit expensive for single pieces.
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A
Rating: 5 out of 5
material as ordered
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A
Rating: 1 out of 5
No news since my order.
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Response from John Steel
Hello Bernard, We have sent several emails to track your order: 5/10 - 22h49 - order confirmation; 6/10 - 7h49 - order preparation; 16/10 - 10h15 - parcel dispatched. Have you checked your spam? The parcel should arrive today. Have a nice day, SteelTeam
A
Rating: 5 out of 5
Bonjour j'avis un peu peur car ma commande n'était pas importante mais elle a été traitée comme les autres très bien et bravo pour l'emballage très bien fait du travail de pro. merci et à bientôt Serge RONDINET
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A
Rating: 5 out of 5
Very careful packaging, part conforms to order, delivery on time.
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
Innovative, quality service, very useful
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A
Rating: 5 out of 5
I have received my parcel, as per my request.
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A
Rating: 3 out of 5
so-called shiny aluminium received marked (scratches), with several oxidation spots, only the cut-out measurement is accurate
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Response from John Steel
Hello Michel, We contacted you by email on 16/10/2017 to discuss these aspects. Have a nice day, The SteelTeam
A
Rating: 3 out of 5
HELLO , I have received my plates. Unfortunately it's not what I expected. I gave you dimensions in Cm , I needed two 600X 500 mm plates . These will not be of any use. I will order other plates from you again. THANK YOU. THANK YOU . Francis BOUCHER .
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Response from John Steel
Hello Francis, The measurements on our website are in millimeters. The dimensions are also indicated in millimeters in the basket before confirming the order. We look forward to working with you on your new projects. The SteelTeam
A
Rating: 5 out of 5
Super RAS
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A
Rating: 5 out of 5
well
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A
Rating: 5 out of 5
very professional careful packaging aluminium credenza at the top
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A
Rating: 5 out of 5
Fast execution and delivery. Quality of cut-out dimensions.
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A
Rating: 5 out of 5
Fast, efficient service. Surprised by the detail of the laser cut on 4mm sheet metal.
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Bonjour Tres satisfait des réalisations
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Quality and fast service.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Nothing to say, I really recommend this company. Superb work.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
Fair prices, responsiveness, choice of materials, direct online quotes - what more could you ask for?
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Perfect from real pros
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A
Rating: 5 out of 5
Delivery A little excessive for some parts. A tracked envelope would suffice.
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A
Rating: 5 out of 5
Super shop
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A
Rating: 5 out of 5
Excellent Very professional
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A
Rating: 5 out of 5
an express request Thank you and bravo
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 2 out of 5
I'm used to receiving the goods d+1 on my previous orders, but I had to wait a week. Unreachable on the phone, I no longer recommend using John steel services.
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Response from John Steel
Hello, Thank you for taking the time to share your experiences and especially thank you for your long-standing loyalty. We can be reached at [email protected], on 0800 746 548 (9-12h/14-17h+ answering machine) or via chat. We apologize for the delay in delivery (D+4 instead of D+3). Your parcel was picked up by our carrier 1 day later than expected.
A
Rating: 5 out of 5
Serious company
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A
Rating: 5 out of 5
Fast, efficient and inexpensive. I'll be back soon.
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A
Rating: 5 out of 5
top, product very well protected, delivered quickly
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A
Rating: 5 out of 5
Perfect customer service and delivery. I had some problems with the basic prohibitions, such as drilling less than the thickness, which is not indicated. Otherwise, I'm delighted with the site and the efficiency.
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A
Rating: 5 out of 5
Perfect
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