Customer reviews of John Steel

9,6 /10

Based on 4 954 published reviews

5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 2, 3 and 5 stars

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Paulo L.

Published on 05/05/2025 à 07h53 following a purchase from 13/04/2025

The packaging is carefully done. I recommend.

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rémi R.

Published on 04/05/2025 à 09h43 following a purchase from 11/04/2025

Hello, I was disappointed with my order because I wanted parts of 167/158cm and I received 167mm and 158mm. It's my fault because I didn't check that the software had returned my order in mm. The price seemed reasonable to me but not for such small parts.

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Response from John Steel Published on 06/05/2025

Hello,

We are sincerely sorry to hear about your disappointment regarding your order. We completely understand your frustration, especially when a unit error can lead to such a difference in dimensions.

Even though you mention that it was an oversight related to the automatic conversion to millimeters, we would have liked it to be clearer in the process to avoid this kind of situation. Your feedback is valuable, and we will look into how to better alert our users on this point during the validation of their orders.

We hope to have the opportunity to provide you with a better experience in the future. Please do not hesitate to contact us if we can assist you in any way.

Best regards,
John Steel.

Christophe M.

Published on 04/05/2025 à 09h25 following a purchase from 13/04/2025

Fast and in accordance with the order!

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Daniel B.

Published on 04/05/2025 à 07h55 following a purchase from 25/04/2025

Always precise and efficient!

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Maud G.

Published on 03/05/2025 à 18h06 following a purchase from 18/03/2025

I ordered brushed stainless steel plates and I am delighted with the quality. The material is superb and the cutting is perfectly in line with the specified measurements. The plates were carefully packaged. I would also like to add that the customer service is truly exceptional. I recommend John Steel 100%!

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Marc B.

Published on 03/05/2025 à 15h28 following a purchase from 15/04/2025

Product fully compliant, careful packaging and respect for delivery time.

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josue B.

Published on 02/05/2025 à 21h51 following a purchase from 13/04/2025

Very good!

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Samuel J.

Published on 02/05/2025 à 20h27 following a purchase from 07/04/2025

Top company, serious, fast, and efficient.

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Yannick B.

Published on 02/05/2025 à 17h27 following a purchase from 31/03/2025

very satisfied

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GABRIELLE SOLANGE C.

Published on 02/05/2025 à 15h34 following a purchase from 31/03/2025

Serious company, respectful of its commitments. Impeccable cutting - I am very happy with my purchase and will not hesitate to contact you again for a future order. My son-in-law asked me which company I had my plaque made from, and of course, I told him John Steel!!! Thank you.

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Bernard V.

Published on 02/05/2025 à 14h11 following a purchase from 07/04/2025

Very well, as usual.

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Patrice R.

Published on 01/05/2025 à 06h46 following a purchase from 03/04/2025

Very good quality.

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pierre D.

Published on 30/04/2025 à 18h51 following a purchase from 08/04/2025

Once again, the result is really great! Really super happy with the outcome.

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Daniel M.

Published on 29/04/2025 à 07h42 following a purchase from 03/04/2025

perfect service but change carrier! constantly having issues with them.

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gérald S.

Published on 28/04/2025 à 22h03 following a purchase from 19/04/2025

Top

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Jean-Paul S.

Published on 28/04/2025 à 19h10 following a purchase from 08/04/2025

Very good experience with this supplier. Responsive, competitive, and very good equipment

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Roland O.

Published on 28/04/2025 à 18h06 following a purchase from 18/04/2025

First order with this provider. It was urgent and everything went smoothly, beyond my expectations. A very serious and highly recommendable company to which I extend my sincere congratulations and my warmest regards 🤩

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TIM R.

Published on 28/04/2025 à 17h18 following a purchase from 01/04/2025

Simple and intuitive design and layout, deadlines met and reasonable prices. Very good quality and careful packaging. Really happy!

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Thierry D.

Published on 28/04/2025 à 15h09 following a purchase from 10/04/2025

Perfect...

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Gilles C.

Published on 28/04/2025 à 15h01 following a purchase from 16/04/2025

Product conforms to my order, sturdy and well-cut

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Daniel W.

Published on 21/04/2025 à 12h52 following a purchase from 07/04/2025

Nothing to say, it's perfect.

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THIERRY T.

Published on 20/04/2025 à 07h07 following a purchase from 06/04/2025

Very good, meets my expectations

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MICHEL D.

Published on 18/04/2025 à 17h07 following a purchase from 31/03/2025

Simply perfect!

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Christian C.

Published on 18/04/2025 à 16h19 following a purchase from 27/03/2025

Completely satisfied

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Jean paul J.

Published on 18/04/2025 à 16h11 following a purchase from 06/04/2025

Very happy, ras.

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martine M.

Published on 17/04/2025 à 15h49 following a purchase from 28/03/2025

very satisfied with my purchase

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GILLES M.

Published on 17/04/2025 à 15h11 following a purchase from 29/03/2025

very good

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philippe G.

Published on 15/04/2025 à 12h04 following a purchase from 06/04/2025

Speed of parcel delivery

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FRANCIS A.

Published on 14/04/2025 à 21h55 following a purchase from 02/04/2025

Very nice experience

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Régis D.

Published on 14/04/2025 à 17h46 following a purchase from 06/04/2025

Excellent product.

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Catherine F.

Published on 14/04/2025 à 16h54 following a purchase from 02/04/2025

Very good experience with John Steel! Very good advice from the technician on the phone, very friendly as well. I recommend!!

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Jean-Paul N.

Published on 14/04/2025 à 16h42 following a purchase from 03/04/2025

Correct results. Disadvantage: not enough cutting options offered for corners.

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Jean C.

Published on 14/04/2025 à 16h29 following a purchase from 30/03/2025

Excellent in every way.

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patrick L.

Published on 14/04/2025 à 16h24 following a purchase from 30/03/2025

Order without worry. Compliant with the request

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alexandre B.

Published on 14/04/2025 à 15h14 following a purchase from 30/03/2025

Great 👍🏻 !

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CHRISTIAN L.

Published on 12/04/2025 à 13h50 following a purchase from 28/03/2025

Top order, reasonable delay, and quality material. I recommend.

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Christophe J.

Published on 12/04/2025 à 08h52 following a purchase from 30/03/2025

Very fast shipping

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Martine D.

Published on 12/04/2025 à 07h51 following a purchase from 27/03/2025

custom cutting, order processing well and quickly executed

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Guillaume L.

Published on 11/04/2025 à 16h40 following a purchase from 13/03/2025

Good advice for my aluminum plate order. Satisfactory product.

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Angelo P.

Published on 11/04/2025 à 16h12 following a purchase from 01/04/2025

Everything was perfect.

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