Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
5 4 341 87% 4 473 9% 3 91 2% 2 47 1% 1 66 1%

Summary of reviews

John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.

Reviews 1, 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2021
Plate received but scratched! Communication on delivery needs to be improved as I had to call back to be informed ...
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Response from John Steel
Hello Verified Buyer,

Thank you for taking the time to share your experience with us. We are glad that your plate has arrived, even though we regret that it was scratched and that the communication did not meet your expectations. We take your comments very seriously and hope to see you again soon to provide you with a better experience.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 3 out of 5
Plate received but scratched! Communication on delivery needs to be improved as I had to call back to be informed ...
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your feedback. We are delighted that you received your plate, but we are sorry to hear that it arrived scratched and that the communication regarding the delivery did not meet your expectations. Your experience is valuable to us and we will do our best to improve. We hope to have the pleasure of serving you again.

Best regards,
The John Steel Team
A
Acheteur Vérifié
Rating: 5 out of 5
top
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
top
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A
Acheteur Vérifié
Rating: 5 out of 5
Top as usual
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Maxime G.
Rating: 5 out of 5
following a purchase from 26/03/2021
Top as usual
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A
Acheteur Vérifié
Rating: 5 out of 5
Measures respected to the mm, delivery ok and hyper responsive customer service. I recommend it!
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A
Acheteur Vérifié
Rating: 5 out of 5
Product beyond my expectations... Very clean and precise work!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
very professional and very fast delivery, well packed, Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
Very convenient, fast, efficient but a bit expensive!
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D
Daniel L.
Rating: 5 out of 5
following a purchase from 24/03/2021
at the time I make the comment I still have not received my order of 24/03/2021 ..... I saw that it was still in preparation .... so no evaluation for now ... contact me later thank you
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A
Acheteur Vérifié
Rating: 5 out of 5
very professional and very fast delivery, well packed, Impeccable!
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A
Acheteur Vérifié
Rating: 5 out of 5
at the time I make the comment I still have not received my order of 24/03/2021 ..... I saw that it was still in preparation .... so no evaluation for now ... contact me later thank you
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very convenient, fast, efficient but a bit expensive!
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A
Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, very serious, completely satisfied with my order.
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A
Acheteur Vérifié
Rating: 5 out of 5
Very happy: excellent telephone advice, fast delivery and excellent quality product.
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A
Acheteur Vérifié
Rating: 5 out of 5
Fine, no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Fine, no problem.
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Cristine M.
Rating: 5 out of 5
following a purchase from 22/03/2021
Nothing to complain about, very serious, completely satisfied with my order.
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A
Acheteur Vérifié
Rating: 5 out of 5
delivery scheduled for tuesday between 9 and 12 am, carried out at 3 pm it's a pity that you can't drill holes to size when you order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Very happy: excellent telephone advice, fast delivery and excellent quality product.
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A
Acheteur Vérifié
Rating: 5 out of 5
As always, impeccable workmanship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Always top-notch!
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A
Acheteur Vérifié
Rating: 5 out of 5
Always top-notch!
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É
Éric L.
Rating: 5 out of 5
following a purchase from 20/03/2021
As always, impeccable workmanship.
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Jl M.
Rating: 5 out of 5
following a purchase from 20/03/2021
Following an error on my part on my order, I called for a refund and a new order was delivered with the requested dimensions. The aluminium plate is in place. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
For a do-it-yourselfer like me, thanks to John Steel I've been able to carry out some jobs reserved for professionals. Many thanks for the advice.
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Acheteur Vérifié
Rating: 5 out of 5
Following an error on my part on my order, I called for a refund and a new order was delivered with the requested dimensions. The aluminium plate is in place. Thank you
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Gérard H.
Rating: 5 out of 5
following a purchase from 19/03/2021
For a do-it-yourselfer like me, thanks to John Steel I've been able to carry out some jobs reserved for professionals. Many thanks for the advice.
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Acheteur Vérifié
Rating: 5 out of 5
Quality product: precise cut Completely meets specifications to be recommended
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Jean F.
Rating: 5 out of 5
following a purchase from 18/03/2021
Quality product: precise cut Completely meets specifications to be recommended
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very satisfied i recommend
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A
Acheteur Vérifié
Rating: 5 out of 5
very satisfied i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Ras conform
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Acheteur Vérifié
Rating: 5 out of 5
Ras conform
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Acheteur Vérifié
Rating: 5 out of 5
Very serious company, everything is perfect, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
Speed, quality of materials and cutting.
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Jean Marc K.
Rating: 5 out of 5
following a purchase from 15/03/2021
Very serious company, everything is perfect, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Speed, quality of materials and cutting.
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Acheteur Vérifié
Rating: 5 out of 5
Easy-to-use site, fast delivery, the price of the stainless steel part is quite expensive but everything is cut to the right dimensions, which is very practical.
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