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A
Rating: 4 out of 5
Too bad they deliver everywhere in Europe except Switzerland.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect service
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A
Rating: 2 out of 5
The order received does not conform to the drawing. The laser has pointed to the center of the cutout, according to customer service, which leaves the customer in the lurch when a problem is indicated. The imported drawing did not indicate a problem in the website interface. On another hole, this one was made with a ratio of less than 0.8 times the thickness.
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Response from John Steel
Hello, Technically speaking, we can't make cuts smaller than 0.8 times the sheet thickness. You had numerous 4 mm diameter holes on an 8 mm thick sheet. We've pointed them out to you so that you can repeat them later. Have a nice day.
A
Rating: 5 out of 5
To do better, you'd have to launch in fab before getting the dxf...
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A
Rating: 5 out of 5
Perfect as expected
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A
Rating: 5 out of 5
Order conformed to my expectations. The product seems to be of very good quality.
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A
Rating: 5 out of 5
All very well
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A
Rating: 4 out of 5
Medium product finish
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A
Rating: 4 out of 5
Compliant order but service. Delivery takes your customers for idiots too bad.
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Perfectly cut, fast delivery and appropriate packaging.
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A
Rating: 5 out of 5
the right size, very well protected for transport, fast delivery and very fair prices.
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A
Rating: 5 out of 5
Super fast
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A
Rating: 4 out of 5
all is ok
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A
Rating: 5 out of 5
Frankly, the service is of incredible quality and very fast. I'd just like to point out that the same cannot be said for the transport by the third-party company, which must surely have mishandled the product, which was bent at an angle when I opened it, despite impeccable packaging with Styrofoam and a wooden board to protect the contents.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect service with great professionalism.
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A
Rating: 4 out of 5
Just make sure that the sheet metal pieces are not scratched during handling.
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A
Rating: 5 out of 5
It's a pity you don't offer anodized aluminum and other stronger shades/heat treatments like 7075 T6, for example. Otherwise very good, great concept
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A
Rating: 5 out of 5
Each cut respects my measurements, the service is impeccable every time, thank you John 4th order made and certainly others will follow.
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A
Rating: 5 out of 5
Excellent quality, speed, price and service
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A
Rating: 5 out of 5
as usual
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A
Rating: 5 out of 5
very well
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A
Rating: 2 out of 5
product concerned: Stainless steel 304L raw and shiny on the site it says: The stainless steel plate is protected by a film to avoid any marks or scratches on the shiny side.
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A
Rating: 5 out of 5
The order was easy to place, the products complied and were delivered promptly.
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A
Rating: 5 out of 5
Great service in case of problems
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A
Rating: 4 out of 5
Ok for thé fiesta Order
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A
Rating: 4 out of 5
Delivery of the parcel complicated, because there was not my name on the parcel this during by force of instance is goodwill, I managed to see my good.
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A
Rating: 5 out of 5
Product as expected. Fast delivery as advertised. No worries.
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A
Rating: 5 out of 5
Several orders and I'm satisfied, the work is always so clean. Once there was a problem...a little email explaining the problem and it was solved within 24 hours by a new manufacture.
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A
Rating: 5 out of 5
Super efficient
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A
Rating: 4 out of 5
I ordered an anti-trace aluminium hood base and to be honest, the finish is perfect, the cut is meticulous, I'm very satisfied, but the delivery was a horror. The dpd carrier forgot to indicate my name on the parcel (he indicated the name of the relay point). So I contacted customer service and they replied within 5 minutes.
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A
Rating: 5 out of 5
short
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A
Rating: 4 out of 5
Excellent advice, service and delivery
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 5 out of 5
Great product and shipping thank you
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A
Rating: 1 out of 5
Bad cut, bad job
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Response from John Steel
Hello, Our customer service has contacted you and explained the technical constraints related to your request which caused the non-conformity of the part. We have therefore reimbursed you and apologize for the part received. Have a nice day.
A
Rating: 1 out of 5
I've given it one star because you're forcing me to comment when I have nothing to say.
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Response from John Steel
Hello, You are under no obligation to leave a comment on the service you have received. Commenting on your order is completely optional. We wish you a nice day.
A
Rating: 4 out of 5
Lots of cutting burrs, but nothing major. Good finish.
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A
Rating: 5 out of 5
I am very happy with my order
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