Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 2, 4 and 5 stars

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YVAN C.
Rating: 5 out of 5
following a purchase from 19/08/2024
Delivery times, quality and precision of cuts, but above all top-quality packaging.
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ANNIE K.
Rating: 5 out of 5
following a purchase from 02/08/2024
Perfect. Would recommend. Friendly telephone greeting and fast delivery. What more could you ask for? Thank you so much!
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CHRISTOPHE A.
Rating: 5 out of 5
following a purchase from 08/08/2024
very good company products quickly dispatched and very well packaged
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Stéphane P.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very satisfied with my order, it arrived very well packaged and very conscientiously. Bravo to the team, that's great work!
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Yves C.
Rating: 5 out of 5
following a purchase from 19/08/2024
Compliant and quickly delivered. Very satisfied
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Ernest U.
Rating: 5 out of 5
following a purchase from 12/08/2024
this is my second purchase, and I'm always so satisfied, both with my order and the delivery. I recommend this company.
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lysiane D.
Rating: 5 out of 5
following a purchase from 19/08/2024
Fast delivery. Satisfied with the quality of the product ordered.
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Nicolas A.
Rating: 5 out of 5
following a purchase from 19/08/2024
Perfect. On time and on spec. Thank you
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Franck F.
Rating: 5 out of 5
following a purchase from 08/08/2024
As ordered, impeccable packaging.
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Barbara W.
Rating: 5 out of 5
following a purchase from 21/07/2024
Perfect. Very good quality. Very reasonable price.
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Marjorie L.
Rating: 5 out of 5
following a purchase from 15/07/2024
Fast delivery and good advice
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Jacques R.
Rating: 5 out of 5
following a purchase from 30/07/2024
Very satisfied
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constant L.
Rating: 1 out of 5
following a purchase from 16/07/2024
The order went well, but I took 15mm steel, so don't expect a precise cut. Probably better with thinner steel, but now I'll have to cut all 216 holes again to get something clean. So I'm not very happy... (
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Response from John Steel
Hello,

Thank you for taking the time to leave a review. We're sorry to hear that you're not entirely satisfied with the quality of the cuts on your product (which happens very rarely). Customer satisfaction is a priority for us, and we are always looking to improve our products.

If you have encountered a specific problem with the cuts on your product, we invite you to contact us directly.

Sincerely, John Steel.
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ARNAUD G.
Rating: 5 out of 5
following a purchase from 29/07/2024
Product conforms and very well packaged, delivery faster than announced. Price decreases according to quantity, everything is OK.
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Daniel R.
Rating: 5 out of 5
following a purchase from 26/07/2024
Perfect
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pascal K.
Rating: 5 out of 5
following a purchase from 28/07/2024
Excellent, intuitive site, ultra-precise cut-outs, top packaging and on-time delivery, a service I'd recommend.
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david F.
Rating: 5 out of 5
following a purchase from 02/08/2024
Fast, efficient and friendly advice and top-of-the-range product delivered on time - highly recommended.
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claude P.
Rating: 5 out of 5
following a purchase from 20/07/2024
thank you for your work, I'm from Belgium and everything is perfect.
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Frédèric R.
Rating: 5 out of 5
following a purchase from 30/07/2024
Very serious and good product delivered quickly and in accordance with the order I recommend them.
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ALAIN J.
Rating: 5 out of 5
following a purchase from 31/07/2024
As requested and received on time
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François C.
Rating: 5 out of 5
following a purchase from 02/08/2024
Fast and cheaper than the competition for my stainless steel parts
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steven B.
Rating: 5 out of 5
following a purchase from 01/08/2024
Supersupport, results and delivery
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MEUBLES M.
Rating: 2 out of 5
following a purchase from 27/07/2024
I think it's very, very expensive.
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Response from John Steel
Hello,
We completely understand that price is an important factor in your purchasing decision, but you've been through our services anyway? If you have any further questions or concerns, please do not hesitate to contact us.
John Steel.
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Rodolphe L.
Rating: 5 out of 5
following a purchase from 26/07/2024
Very good experience.
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Christian J.
Rating: 5 out of 5
following a purchase from 03/08/2024
Super efficient
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Yolande M.
Rating: 5 out of 5
following a purchase from 31/07/2024
Ras everything is in order from order to delivery beautiful work thank you
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Laurent C.
Rating: 5 out of 5
following a purchase from 30/07/2024
Professional work, delivery as ordered
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Frédéric B.
Rating: 5 out of 5
following a purchase from 23/07/2024
Hello, I had some problems with the realization of my plan, so I contacted the technical department, Jean Steel, who was perfect, and who helped me in my approach. Everything is impeccable. Thanks again to the whole team.
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Sybille C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Excellent communication , good timing , we are very satisfied with the parts we received .
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Bernard O.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect execution of the required part!
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Frédéric B.
Rating: 5 out of 5
following a purchase from 22/07/2024
Fast delivery and item as ordered
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Sylvère T.
Rating: 5 out of 5
following a purchase from 12/07/2024
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Martial G.
Rating: 4 out of 5
following a purchase from 15/07/2024
Very satisfied with John Steel, excellent packaging, delivery to be reviewed!
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michel L.
Rating: 5 out of 5
following a purchase from 23/07/2024
Super a computer bug problem concerning the transfer Problem solved quickly very fast shipping careful package
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Davide S.
Rating: 5 out of 5
following a purchase from 18/07/2024
Very good. reliable site, Impeccable Technical Support Officer, very fast shipping (italy) and packed very well. congratulations
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pascal D.
Rating: 5 out of 5
following a purchase from 25/07/2024
clear site, huge choice and efficient salesperson
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Béatrice M.
Rating: 5 out of 5
following a purchase from 18/07/2024
We have used John Steel plates to protect antique furniture in the kitchen and garden. We have always been satisfied with their products. Thank you
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Chritian B.
Rating: 5 out of 5
following a purchase from 24/07/2024
Perfect delivery (ahead of schedule and very friendly driver)
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Eric S.
Rating: 5 out of 5
following a purchase from 15/07/2024
Perfect! Made-to-measure product, perfectly compliant, and responsive, competent customer service. Only downside: FedEx/TNT delivery, which declares the product delivered one day before actually delivering it...
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Christophe P.
Rating: 5 out of 5
following a purchase from 16/07/2024
I'm very satisfied with my order, the dimensions are accurate, and shipping was rather fast. I recommend this seller.
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