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Rating: 4 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Product very well packaged, conforms to order, efficient delivery.
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Rating: 5 out of 5
Immediate online quotation, customizable dimensions for any type of project, really attractive prices, short delivery times, fast order processing. What do the people want?
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Rating: 5 out of 5
Everything was perfect: delivery on time, order well protected and conform to the request. I can only recommend it.
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Rating: 5 out of 5
The product I received was exactly what I asked for. The website for designing the part is easy to use. Delivery was fast.
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality cut to size Products very well packaged and the customer service team is always on hand and ready to listen.
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Rating: 5 out of 5
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Rating: 5 out of 5
Honestly, you really delivered from start to finish, nothing to add. If all companies could be as serious, I'd recommend it.
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Rating: 4 out of 5
The deadline and the quality of the work. The only point to review would be the site when I submitted my file, it told me a problem with the file when I had previously used the same file, in which on the part there are 2 holes. In the 2 pieces I received, the 2 holes were not present. In my opinion, this point was not too clear.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Good - Service efficiency Improve - Manufacturing rates
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Rating: 5 out of 5
It's very easy to order exactly what I want and the quality of the materials I've received is excellent. The delivery service is also very good.
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Rating: 4 out of 5
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Rating: 5 out of 5
Rough, difficult-to-open packaging. Several layers of cardboard scraps surrounded by adhesive tape that is difficult to cut. Risk of injury.
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Rating: 1 out of 5
Now absolutely overpriced
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Response from John Steel
Hello, thank you for your comment. Indeed, the current state of the raw materials market has forced us to increase our prices. But our case is not isolated: you'll find that most of our competitors have increased their prices. I invite you to inform yourself about current inflation in the metalworking and industrial sectors. We are aware that such an increase may upset some of our customers, and we apologize for this. Sincerely, John
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Great service, fast and cheap. I like John Steel best!
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Rating: 5 out of 5
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Rating: 5 out of 5
Sav top, done quickly, top of the line laser cut part in a hurry!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 1 out of 5
Scratched and deformed object, the answer given by sav is that I ordered the wrong sheet metal, but nothing is clearly indicated on the site when ordering.
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Response from John Steel
Thank you for your comment. Indeed, the choice of material is a crucial moment. The fact that we offer a customization service means that no retraction is possible. That's why we offer a before/during/after sales service. Don't hesitate to contact us, we'll get back to you as soon as possible with the answers to your questions. You'll find all the information you need on our materials in the associated product sheets. It's important to consult them carefully when you're unsure about metal or wood materials. We're sorry, however, if the products are not to your liking. Have a nice day. John
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Rating: 5 out of 5
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Rating: 5 out of 5
JOHN STEEL support takes over and optimizes the DXF file
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Rating: 5 out of 5
quality, speed
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Rating: 5 out of 5
2 orders made, 2 times completely satisfied: as ordered, fast. I recommend them.
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Rating: 5 out of 5
Quality workmanship, faster shipping than expected.
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Rating: 5 out of 5
Fast and good service
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Rating: 5 out of 5
Being able to integrate your room layout is great. However, you'll need a clean file. Otherwise, it's very well done. Perhaps a photo example of the options would be nice ... it gives the rendering. The parts received are top notch, fast delivery, very good value for money. I recommend it.
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
easy-to-use configurator - right price - fast production and shipping times - good order and delivery tracking
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Made-to-measure and quality. Reliability and speed, with well-protected packaging.
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