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A
Rating: 5 out of 5
very good service. great delivery times, product conforms to order, keep up the good work. bravo. alain
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Full scratch plate + felt-tip marking
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Response from John Steel
Hello, thank you for your comment. All materials without PVC film will almost always be scratched. If the material has a PVC film, this is indicated in the product data sheet. As for the pen marks, these are necessary to identify the plates. This can be removed with a simple solvent. If you have any questions, please do not hesitate to contact us :-)
A
Rating: 5 out of 5
very good service. great delivery times, product conforms to order, keep up the good work. bravo. alain
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Fast, efficient customer service. The site's interface for cutting is intuitive and practical - Overall, fast, uncomplicated service.
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A
Rating: 5 out of 5
I recommend this company. The product, the cut and the attention of the sales department, really excellent. Just the delay, 8 days between order and shipping is very good but 8 days for delivery is a bit long.
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A
Rating: 5 out of 5
Super site, top configurator... Products delivered compliant...
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A
Rating: 5 out of 5
Order received on time, very well packaged, cut to the required mm, good quality 2 mm aluminium, reasonable prices, well informed, a little extra if you're not in a hurry.
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A
Rating: 5 out of 5
Very good, timely and efficient delivery
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Just how to erase the writing on the steel.
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Response from John Steel
Hello, thank you for your comment. To erase writing on metal plates, just use acetone or another solvent. And simply make a pass at it. Once this has been done, we recommend a complete cleaning of the plate for optimum use :-)
A
Rating: 5 out of 5
Just how to erase the writing on the steel.
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Response from John Steel
Hello, thank you for your comment. To erase writing on metal plates, just use acetone or another solvent. And simply make a pass at it. Once this has been done, we recommend a complete cleaning of the plate for optimum use :-)
A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Top service RAS.
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P
Rating: 5 out of 5
Top service RAS.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Super site, top configurator... Products delivered compliant...
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Y
Rating: 5 out of 5
Order received on time, very well packaged, cut to the required mm, good quality 2 mm aluminium, reasonable prices, well informed, a little extra if you're not in a hurry.
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A
Rating: 5 out of 5
Fast, efficient customer service. The site's interface for cutting is intuitive and practical - Overall, fast, uncomplicated service.
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A
Rating: 5 out of 5
Very good, timely and efficient delivery
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B
Rating: 5 out of 5
I recommend this company. The product, the cut and the attention of the sales department, really excellent. Just the delay, 8 days between order and shipping is very good but 8 days for delivery is a bit long.
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A
Rating: 5 out of 5
+++ customer relations""
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F
Rating: 5 out of 5
John & Brigitte always on top!!!
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A
Rating: 4 out of 5
no comment
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A
Rating: 5 out of 5
+++ customer relations
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A
Rating: 5 out of 5
Ras, Part as requested. Correct price and therefore I recommend the services
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A
Rating: 5 out of 5
John & Brigitte always on top!!!
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A
Rating: 4 out of 5
no comment
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A
Rating: 5 out of 5
Perfection on every level, product conforms to specifications, cut as desired, fast delivery, top packaging....
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B
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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H
Rating: 1 out of 5
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
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Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
A
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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M
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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A
Rating: 1 out of 5
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
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Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
A
Rating: 4 out of 5
goods conform to my order. Delivery time a little long
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A
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
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A
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
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