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A
Rating: 4 out of 5
thank you
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
perfect
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A
Rating: 2 out of 5
Extremely long delivery time, I had to use another supplier to move my project forward.
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Response from John Steel
Hello, Thank you for your feedback. As mentioned in our terms and conditions, our delivery times are 8 working days. You placed an order on 30/09, we shipped on D+7 (09/10) and the carrier delivered the next day on D+8. We remain at your disposal. Yours sincerely, John
A
Rating: 5 out of 5
Always impeccable and super fast turnaround, as usual.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Hello, the part of the site that corrects file errors is perhaps a little difficult to use,
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A
Rating: 5 out of 5
I'm very satisfied with the quality of the parts and the user-friendly, comprehensive control interface. Excellent
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A
Rating: 5 out of 5
To be recommended
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A
Rating: 5 out of 5
Lack of cleanliness in the finish of the cut-outs
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A
Rating: 5 out of 5
Very practical, the website lets you find out the price of the part in just a few clicks, then send it off to be cut. Only one criticism - You should be able to choose from a wider range of materials: for example, stronger alloys (other than the 5000 range) and stronger steels (RM 250-300). I recommend it.
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A
Rating: 5 out of 5
fast efficient nothing to say perfect
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A
Rating: 5 out of 5
Nothing to say, order conformed and delivery was fast.
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A
Rating: 5 out of 5
simple fast and efficient
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A
Rating: 5 out of 5
Intuitive site Very good turnaround time Perfect finished product
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A
Rating: 5 out of 5
Thank you for your responsiveness
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A
Rating: 5 out of 5
Shoulder by Pro John Steel for a part I couldn't make. Thanks again for your help. What's more, the part was delivered 4 days after the order was placed. Thank you
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A
Rating: 5 out of 5
Fast and exactly what I expected.
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A
Rating: 5 out of 5
Perfectly executed product and on-time delivery
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A
Rating: 5 out of 5
Very good product. Great packaging
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A
Rating: 5 out of 5
no
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Delivery problem Delivery was postponed 2 times. On the other hand, the merchandise was top-notch and complied with my order in every respect.
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A
Rating: 5 out of 5
Nothing special, good job
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A
Rating: 4 out of 5
Nice, easy-to-use website with good advice on selection and installation, impeccable products, very good packaging, fair prices, especially with free delivery, excellent customer service (honest answers to customer questions). Only downside: delivery took 8 days longer than expected (production delay due to an overload of orders in September, I was told).
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A
Rating: 5 out of 5
Product conforms to order, fast delivery. Simple and efficient service
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A
Rating: 4 out of 5
DPD delivery for Belgium: a better service may be available
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A
Rating: 5 out of 5
Fast and professional
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A
Rating: 5 out of 5
Good contact and responsiveness
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A
Rating: 5 out of 5
super efficient
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A
Rating: 5 out of 5
Everything went smoothly. Fast, very solid packaging...
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A
Rating: 5 out of 5
Quality materials and workmanship
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very well packed
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A
Rating: 5 out of 5
Fast and the online help service is perfect
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A
Rating: 5 out of 5
Compliant product and, above all, top-notch customer service. They even contacted me by phone to help me finalize my part. Very professional. Very professional.
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A
Rating: 5 out of 5
it's perfect
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A
Rating: 4 out of 5
Very well done Reasonable price
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A
Rating: 5 out of 5
Well received, fast delivery, just what I needed. Satisfied, I recommend John Steel. Thank you very much.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very good. Fast delivery and responsiveness after an error in the package.
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