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A
Rating: 5 out of 5
I wouldn't hesitate to order from their site a second time.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 2, 4 and 5 stars
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Rating: 4 out of 5
No comment
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality product at an attractive price, delivered on time and very well packaged.
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Rating: 5 out of 5
We'll be back
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Rating: 5 out of 5
excellent service
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Rating: 5 out of 5
Beautifully laser-cut. Fast delivery in packaging that really protects the product. Fast, efficient customer service. The prefix PRO is not usurped. Ah if the price not very pro :) which makes this kind of service affordable to everyone :) The next time I have a part to make, I'll definitely think of John's laser cutting.
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Rating: 4 out of 5
Too bad your final carrier ( Varillon express ) is not up to the job. 2 deliveries announced and not carried out
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Rating: 4 out of 5
Apart from a slightly damaged corner, the part ordered is the part received.
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Rating: 4 out of 5
The side with the protective adhesive is very dirty (the adhesive has melted with the laser) and takes a long time to clean. Apart from that, I'm very happy with the result and still a fan of the graphics (and advice) on the cardboard packaging.
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Rating: 5 out of 5
well received and OK
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Rating: 5 out of 5
Very practical site. Fast and accurate production. Excellent packaging. Finish not deburred.
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Rating: 5 out of 5
Fast, precise, rigorous work ... Perfect all in all
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Rating: 5 out of 5
Delivery received promptly, well packaged.
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Rating: 5 out of 5
Perfect... as usual
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Rating: 5 out of 5
Irreproachable packaging Interior protection for the cut sheet + packaging in a very rigid double cardboard box strapped to prevent bending in transit: super pro. Perfect, compliant cutting, superb work
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Rating: 5 out of 5
Thank you
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Rating: 5 out of 5
As ordered Fast delivery
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Rating: 5 out of 5
Part received without a hitch. Corresponds perfectly to the order, nothing to complain about.
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Rating: 5 out of 5
Quality, careful packaging, reliable delivery, no unpleasant surprises.
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A
Rating: 5 out of 5
Absolutely perfect, order fulfilled very quickly and totally compliant.
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A
Rating: 1 out of 5
no customer service
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Response from John Steel
Mr. Perroncel, On 08/12 you submitted a cancellation request without any explanation. As this was a made-to-measure product, we refused in accordance with article 8 of our General Terms and Conditions. You then informed us of a quality problem, and in response we asked you for photos of the part in order to process your complaint. To date, we have still not received your photos...
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Rating: 5 out of 5
Perfect Very fast delivery and superb packaging, what more can I say, keep it up!
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Rating: 5 out of 5
Service, cutting, delivery, impeccable packaging - nothing to complain about.
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Rating: 5 out of 5
CONFORMS VERY WELL PACKAGED CORECT DELIVERY
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Rating: 5 out of 5
The work was very clean and complied with my order.
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Rating: 5 out of 5
fast delivery and perfect custom-made product...
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Rating: 5 out of 5
Bonjour j'ai commandé plusieurs fois sur le site est le service et de qualité expédition rapide finition super je recommande vivement ce site rapport qualité-prix vraiment plus que sérieux et en plus on peut faire tout ce que l'on veut avec l'outils en ligne. j'ai fait plein de devis comparatif avec plein de société et ils sont vraiment très compétitifs niveau prix
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A
Rating: 5 out of 5
careful service perfect packaging
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Rating: 5 out of 5
Nickel ;)
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Rating: 5 out of 5
Clean, reliable work, accurate delivery tracking, to be recommended.
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Rating: 5 out of 5
Very fast delivery. Perfect packaging.
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Rating: 5 out of 5
very good customer relations, speed, efficiency.
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Rating: 5 out of 5
product conforms to the order very professional service, very practical and serious.
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Rating: 5 out of 5
nothing
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Rating: 5 out of 5
Order made on the internet. Impossible to evaluate the customer service. All products conform, good quality and very well packaged. Order preparation and delivery a bit long.
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Rating: 5 out of 5
Very good merchant, stainless steel plate cut according to the file provided, good packaging for delivery, only 1 star less on customer contact because only possible through their website.
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Rating: 5 out of 5
CLEAR
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Rating: 5 out of 5
Ordered on Tuesday at 16H00. Shipped on Thursday Received on Friday at 14H00. Hard to beat
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