Customer reviews of John Steel

9,6 /10

Based on 4 954 published reviews

5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 2 and 5 stars

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Lorenzo D.

Published on 09/03/2025 à 17h07 following a purchase from 24/02/2025

Everything was excellent, precise and perfect service, thank you

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Paolo C.

Published on 09/03/2025 à 16h56 following a purchase from 26/02/2025

I paid 24 euros more to get the plates as soon as possible, but it wasn't like that. I received them last Friday; I had already left.

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Aurélien T.

Published on 09/03/2025 à 16h39 following a purchase from 22/02/2025

Perfect

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pascal D.

Published on 09/03/2025 à 16h13 following a purchase from 26/02/2025

Perfect fast well packaged quality product

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CLAIRE D.

Published on 09/03/2025 à 16h11 following a purchase from 02/03/2025

Perfect! Fast and precise

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Gérard A.

Published on 08/03/2025 à 12h04 following a purchase from 14/01/2025

Excellent for both products and services

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jean pierre B.

Published on 04/03/2025 à 09h51 following a purchase from 21/02/2025

very good company, listens to the customer and responds quickly to every question, thank you for your seriousness, I am very satisfied!

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daniel L.

Published on 02/03/2025 à 17h18 following a purchase from 14/02/2025

I ordered 2 aluminium plates. On each piece, the 2 faces have fairly deep scratches. I'd need at least one clean side to make an amplifier front panel.

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Response from John Steel Published on 07/03/2025

Hello,

Thank you for your feedback. We understand your disappointment regarding the scratches on the plates. However, it is important to note that the raw material you have chosen is delivered in its natural, untreated state (information on the product sheet). This means that it may present imperfections, including scratches of varying depths, depending on the condition of the plate at the time of dispatch.

This material is mainly intended for uses where aesthetics are not a priority, and it is indeed possible that one side may be less clean than the other.

We remain at your disposal for any further information you may require, and thank you for your understanding.

Best regards,
john Steel.

Gabriel B.

Published on 02/03/2025 à 10h40 following a purchase from 09/02/2025

Ordered 2x 150/150, received 1x 150/150 OK and 1x 141/148 ?? Bizzard, no?

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Response from John Steel Published on 07/03/2025

Hello,

Sorry for this error on our part. We do our best to avoid this kind of problem, but it seems that a wrong cut was sent by mistake.

Please do not hesitate to contact us so that we can find a solution together. Thank you for your understanding!

John Steel.

Serge B.

Published on 01/03/2025 à 08h29 following a purchase from 14/02/2025

Impeccable everything worked like a Swiss watch

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Mireille V.

Published on 28/02/2025 à 17h21 following a purchase from 10/02/2025

the product corresponds to my expectations and is very well packaged

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BENOIT L.

Published on 28/02/2025 à 14h19 following a purchase from 13/02/2025

very easy to read and explicit about the products easy ordering and impeccable delivery

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François P.

Published on 28/02/2025 à 13h44 following a purchase from 04/02/2025

Always on top

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Mauro R.

Published on 28/02/2025 à 10h53 following a purchase from 27/01/2025

I made a mistake on my order and they refunded me.

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Patrick B.

Published on 27/02/2025 à 19h52 following a purchase from 02/02/2025

It's perfect!

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jean-baptiste W.

Published on 27/02/2025 à 19h04 following a purchase from 11/02/2025

Exceptional service from design to delivery, including impeccable workmanship

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thierry C.

Published on 27/02/2025 à 17h19 following a purchase from 03/02/2025

Perfect... What more can I say?

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christophe B.

Published on 27/02/2025 à 16h40 following a purchase from 17/02/2025

top quality and very quick turnaround Thank you

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daniel F.

Published on 27/02/2025 à 16h36 following a purchase from 06/02/2025

Very good

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SARL ETS RIBOUX ET FELDEN S.

Published on 27/02/2025 à 16h34 following a purchase from 13/02/2025

Fast and accurate work

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patrice M.

Published on 27/02/2025 à 16h30 following a purchase from 06/02/2025

Serious seller, very good quality, well-thought-out packaging, impeccable, I highly recommend it.

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Philippe F.

Published on 27/02/2025 à 16h21 following a purchase from 03/02/2025

Stainless steel part, to my dimensions. Strong, well-packaged parcel.

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Yoann C.

Published on 23/02/2025 à 17h21 following a purchase from 10/02/2025

Very ergonomic styling, conscientious and professional team.

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Pierre-Émile B.

Published on 23/02/2025 à 10h17 following a purchase from 05/02/2025

As always, impeccable work!

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Jean-Nicolas A.

Published on 23/02/2025 à 09h21 following a purchase from 15/02/2025

I am very satisfied with the services of John Steel. Before I placed my first order, I went to Trustpilote to see what people had to say about this company, and that gave me confidence. And I can confirm that I wasn't cheated! What's more, I like it when communication with a salesperson is top-notch, which has become rare these days. In any case, this wasn't my last order from John Steel. Keep up the good work. Fulfilled as shipped in super packaging, super fast and the material received, very very pretty and clean!

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Franck B.

Published on 22/02/2025 à 06h44 following a purchase from 03/02/2025

Delivery received on time, suitable packaging, part corresponds perfectly to the dimensions indicated: I recommend it!

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Patrice H.

Published on 21/02/2025 à 22h19 following a purchase from 08/02/2025

Efficiency, precision, speed Completely satisfied

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Camille S.

Published on 21/02/2025 à 21h16 following a purchase from 11/02/2025

Material conforms

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Jacques W.

Published on 21/02/2025 à 18h40 following a purchase from 12/02/2025

TB service

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Sebastien M.

Published on 21/02/2025 à 18h03 following a purchase from 04/02/2025

Fully compliant

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Sebastien H.

Published on 21/02/2025 à 17h24 following a purchase from 07/02/2025

Very satisfied

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stephane J.

Published on 21/02/2025 à 16h33 following a purchase from 09/02/2025

Impeccable

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Baptiste L.

Published on 15/02/2025 à 17h30 following a purchase from 01/02/2025

Impeccable delivery, product meets expectations, very fair price.

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Jack C.

Published on 15/02/2025 à 06h23 following a purchase from 01/02/2025

CLEAR

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JEAN LUC D.

Published on 14/02/2025 à 19h49 following a purchase from 17/01/2025

well-packaged product, smooth delivery

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Laurent V.

Published on 11/02/2025 à 08h10 following a purchase from 27/01/2025

Fast, impeccable service

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Mokrane T.

Published on 10/02/2025 à 21h04 following a purchase from 30/01/2025

Very responsive and good advice for my project. Product corresponds perfectly to my request. The customization is perfect... I'm currently studying another project that I plan to send to them.

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Jean paul J.

Published on 10/02/2025 à 20h31 following a purchase from 31/01/2025

Very satisfied

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PATRICIA M.

Published on 10/02/2025 à 20h09 following a purchase from 21/01/2025

Very good product, cut to size. Beautifully packaged. Thank you

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Jean-Christophe P.

Published on 10/02/2025 à 18h35 following a purchase from 26/01/2025

Perfect, an irreproachable follow-up. Product corresponds to my expectations.

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