Customer reviews of John Steel

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Acheteur Vérifié

Rating: 1 out of 5

Published on 02/04/2023 à 07h34

Selling me a tiny piece of aluminum for 29 euros is just too much !

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Response from John Steel Published on 11/04/2023

Hello, thank you for your comment. Given your order, there must be a confusion between cm and mm, please note that the site is entirely in mm. I always invite you to check your order (with us or any other internet order for that matter) and if in doubt, you can contact us. We can be reached by the various means indicated on the site. Sincerely, John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/04/2023 à 07h12

Order delivered quickly and perfectly to the specified sides

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/04/2023 à 07h06

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/03/2023 à 09h15

speed of execution, ease of use and top service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/03/2023 à 08h44

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/03/2023 à 08h33

Custom-made product ordered online on a very well-made site, delivery made very quickly, product conforms to expectations, reasonable price.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2023 à 11h42

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/03/2023 à 11h08

hello, following an order I was never delivered my product. the carrier never contacted me and from one day to the next I received a credit note and then a refund, I don't know why.

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Response from John Steel Published on 03/04/2023

Hello, thank you for your comment. In case of cancellation of an order, we always inform the customer of the reasons. We don't do this out of the blue. In your case, we sent you an e-mail and tried to contact you by phone several times to explain the situation. In fact, you can reach us at 0 800 746 548 to discuss the matter. Wishing you a good day, Sincerely, John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/03/2023 à 17h31

Fast and compliant with my order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/03/2023 à 10h11

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/03/2023 à 11h41

On-time delivery and perfect cutting

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2023 à 10h39

Easy ordering, fast processing, impeccable

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/03/2023 à 20h03

The delivery times announced at the time of the order are not respected (one week late) and nobody warns you of a possible delay, I would not recommend you? Sincerely

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Response from John Steel Published on 23/03/2023

Hello, Thank you for your comment. We are sorry for the delay. The factory has suffered two events that have completely blocked our production. We have sent an explanation e-mail to those affected, which may have fallen into your spam folder. Please be aware that our deadlines are our priority and that, except in very exceptional situations, we tend to deliver ahead of schedule. Once again, we apologize for any inconvenience caused, and we invite you, and anyone else who may be concerned, to contact Customer Services with any questions you may have. We have a competent team on hand to answer any queries you may have. Sincerely, John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/03/2023 à 13h08

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/03/2023 à 10h46

The order for 2 steel plates was perfectly executed, carefully packaged and dispatched on time. Very attentive to customer needs. Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 15h45

Everything is as ordered and more than well produced and packaged.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/03/2023 à 08h34

better delivery (address not price taken into account) improve quality service before dispatch (failed cut-out on corten sheet: instead of reading Moulin , it reads Moulir)

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Response from John Steel Published on 23/03/2023

Hello, thank you for your comment. If you have a complaint about the quality of our products, I strongly recommend that you contact our after-sales service. Often, it's just a simple misunderstanding or a situation that always finds a satisfactory solution. Sincerely, John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/03/2023 à 15h51

speed of delivery and quality of packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2023 à 14h21

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2023 à 09h53

Professional and very responsive, fast and reliable even for small orders. Excellent workmanship. Absolutely recommendable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2023 à 08h36

??

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2023 à 08h32

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2023 à 07h45

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Acheteur Vérifié

Rating: 1 out of 5

Published on 13/03/2023 à 07h15

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/03/2023 à 08h36

Compliant and fast. Would recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2023 à 10h25

Convenient and easy. Quality parts and efficient delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2023 à 07h52

Simple part-creation interface, but sufficient and very practical Ultra-fast manufacturing and delivery Too bad you can't save your DXFs created with the user interface.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2023 à 09h46

The website is very well done, the delivery arrived on time, the parcel is very well packed and the product is perfectly cut to the desired dimensions. Perfect!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2023 à 09h00

Discount available for non-urgent orders. Package tracking. Product conforms to order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 07h12

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 09h55

Very serious site (immediate call back to confirm measurements of the part ordered) Fast, well-protected shipment

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 07h05

Compliant product, fast delivery and perfectly protective packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2023 à 09h07

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2023 à 18h33

good precision

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2023 à 09h12

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/02/2023 à 09h30

fast delivery, top quality. Allow 0.5mm tolerance on the position and diameter of the holes in the aluminum.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/02/2023 à 08h12

Files taken into account, fast service, impeccable rendering, nothing to say.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/02/2023 à 07h31

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/02/2023 à 07h15

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2023 à 10h42

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