English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
John steel offers an ingenious website for individuals who want to have objects laser-cut. The site is ultra-ergonomic, easy to use, and even lets you visualize your project before validation for production. Everything is automated from start to finish! The work is of the highest quality, and deliveries are super-fast and meticulous! As for customer service, for me it's optimal! One of my cutting projects was very complex, and I was taken directly to John Steel to finalize it. John Steel offers an unprecedented model of sales and customer service, from design to production.
Translated reviews
A
Rating: 5 out of 5
This is serious stuff. But at the very least, I'd like a more detailed explanation of the rule that sets minimum "widths" for certain parts (0.8 times the thickness of the sheet metal). Your server simply rejects parts that don't comply with this rule without giving any further information.
Translated reviews
Response from John Steel
Thank you for your comment. As far as technical constraints are concerned, lasers are very specific. So we've listed everything in an article: https://support.john-steel.com/hc/fr/articles/201660712-Comment-g%C3%A9n%C3%A9rer-un-fichier-DXF-d%C3%A9coupable- Customer Service is also here to answer your questions, the number is free, so don't hesitate. Sincerely, John
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Very practical site, order shipped on time, top packaging. I recommend this site.
Translated reviews
A
Rating: 5 out of 5
Perfect! Finished the part, respected the dimensions and delivered quickly.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Professional, efficient and fast!
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
First order and nothing to complain about. Quality material Delivered even before time, what more could you ask for. I'll be back...????
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Fast order and delivery,
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
fast, careful delivery
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Everything is perfect!
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
a made-to-measure supply service at very acceptable prices and delivery times.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
The preview shows the cuts that will be made, but not the remaining surface.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Deadline Perfect packaging Quality of the part Exact measurement Nothing to say Good work
Translated reviews
A
Rating: 5 out of 5
Compliant, efficient and fast
Translated reviews
A
Rating: 5 out of 5
Very happy to have been working with John steel for 4 years now! Great quality, precise cuts and fast service.
Translated reviews
A
Rating: 5 out of 5
speed, precision, communication, everything perfect
Translated reviews
A
Rating: 5 out of 5
Fast, precise and of good quality I recommend, good value for money, the online configuration is simple, clear and easy.
Translated reviews
A
Rating: 5 out of 5
When everything's good, there's little to say.
Translated reviews
A
Rating: 5 out of 5
Very easy to use website, delivery ahead of schedule and very well packaged. Impeccable parts
Translated reviews
A
Rating: 5 out of 5
User-friendly computer portal with an easy-to-use configurator for metal cut-outs. Delivery to my dimensions, including cut-outs. 4 mm reinforced stainless steel, perfect for rainwater manhole covers. Everything was very well packaged and delivered in excellent condition (information e-mail). I have nothing to suggest as an improvement, and that's quite rare. I highly recommend this company.
Translated reviews
Response from John Steel
The John Steel team and I would like to thank you for your comment. It shows us that we're heading in the right direction :-) Despite everything, we are not going to stop our efforts, to propose an always more qualitative service! Sincerely, John
A
Rating: 5 out of 5
Excellent interpersonal skills. Very good service. I recommend
Translated reviews
A
Rating: 5 out of 5
Practical and simple, I recommend it!
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Very satisfied with the order
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
No problems from order to delivery. Secure payment.
Translated reviews
A
Rating: 5 out of 5
A
Rating: 5 out of 5
An experiment to make a decorative steel piece with a support that I welded on afterwards. The result is perfect. Thank you for your service and your interface, which helps avoid design errors. Christophe domotronic.fr
Translated reviews
A
Rating: 5 out of 5
Efficient made-to-measure service
Translated reviews