The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
good product, conforms to what I asked for. On the other hand, problems with delivery: no warning at the relay point, and my name was not indicated on the parcel, so it was difficult to retrieve.
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable customer service. Very good consideration of my expectations and solutions found as quickly as possible. Nothing but the best.
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Rating: 5 out of 5
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
good
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to add, I've always been satisfied ....
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Acheteur Vérifié
Rating: 5 out of 5
If there were a 6th star, it would be yours. Efficiency and professionalism are the words that characterize your company. We congratulate you.
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Acheteur Vérifié
Rating: 4 out of 5
delivery problems, 2 orders 2 delivery problems
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Acheteur Vérifié
Rating: 5 out of 5
product conforms to my request with delivery on time as defined by the company. thank you.
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Rating: 4 out of 5
mistakes but very reactive to repair
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Acheteur Vérifié
Rating: 5 out of 5
More than fine.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, as usual, quality service, top results, perfect delivery. The only downside is that the online software is a bit temperamental... See you soon, cdlt, Yoan
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything is perfect, the cut is precise, the shipment very fast and the packaging ad-oc.
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Acheteur Vérifié
Rating: 5 out of 5
Very good, as always
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Rating: 5 out of 5
Simple, fast, efficient. I know who to contact for my steel needs.
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Acheteur Vérifié
Rating: 1 out of 5
The address was very badly written fortunately it is a small village the letter carrier was able to solve the enigma of the half of the missing address the parts are scratched and blackened at this price there it is 0
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Response from John Steel
Hello, We have identified and corrected the error concerning the incorrectly written delivery address. Our customer service department has contacted you regarding your order, and you have assured us that the parts are exactly what you wanted, and that the scratches caused by the roughness of the material are not a problem for your intended use. Good day to you.
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Acheteur Vérifié
Rating: 5 out of 5
Extremely fast cutting and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
First experience with this seller. Very positive, I highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
Order compliant, but no delivery service, too long. As a delivery service, you should choose Mondial relais or shuttle pickup.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
In line with expectations
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Acheteur Vérifié
Rating: 4 out of 5
the material was exactly what I expected, and the dimensions were respected. I just needed a few tips on finishing: I found 1/4 round chopsticks at a Bricorama near me. Perhaps you had something better?
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Response from John Steel
Hello, Our customer service department has contacted you, and indeed we do not offer this type of finishing product. What you have selected is perfectly suited to your situation. Thank you for your interest in our company. Good day to you
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Acheteur Vérifié
Rating: 4 out of 5
The parcel was lost, with no addressee on the label. It was thanks to the gentleman at the relay point that we found my parcel. The tracking number was wrong. Thank you.
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Response from John Steel
Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We are still investigating the cause of the missing recipient name and the incorrect tracking number. We understand your dissatisfaction and wish you a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
I just confirm the 5 stars, everything very good
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Acheteur Vérifié
Rating: 5 out of 5
Well-designed website. Customer service answered my email within the hour. Order received on time Very (very) well packaged. Product conforms. Would recommend
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Acheteur Vérifié
Rating: 5 out of 5
very good products, super protective packaging
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable cutting, very well packaged product, delivery as expected. All good things.
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Acheteur Vérifié
Rating: 5 out of 5
product corresponds to our wishes, fast delivery time. Problem with the delivery man which was handled very well by John steel.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect in every way ( product , service , availability )
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my order (aluminium imitation stainless steel credenza). Product conforms to my expectations. Does not leave marks as promised. Impeccable accuracy of measurements. I couldn't be there for the delivery, so the driver very kindly agreed to deliver to a friend's house nearby. I thought that was great. I'll be recommending them again very soon, without any worries.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent site, a small problem concerning the recovery of the file modeling the magpie but the person I had on the phone resolved this quickly... Part conforms to my expectations. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, everything was perfect, very good work with exact dimensions and cut-outs, great packaging and fast delivery; well done.
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Acheteur Vérifié
Rating: 4 out of 5
After a small problem with the dimensions, we were able to receive our credenza without any further problems. It's a pity we had to travel 2 x 140 km and didn't get any discount from this company.
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Acheteur Vérifié
Rating: 5 out of 5
Good points: Easy-to-read prices, easy ordering and delivery included on all prices. Minor drawback: some cut-out shapes a little difficult to draw, no folding facility.
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Acheteur Vérifié
Rating: 5 out of 5
Responsive service, well-packaged product
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, reasonable prices and professional quality. I recommend this seller
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Acheteur Vérifié
Rating: 5 out of 5
as ordered and very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
Fast production and shipping, but delivery problem with TNT (parcel not received, problem not explained on tracking site).
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Acheteur Vérifié
Rating: 3 out of 5
The parts ordered were not as well made as usual. The requested holes were only pointed, and the aluminum was of poor quality with a mediocre surface finish. I was a little disappointed with this order, although I've always been satisfied with your production.
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Acheteur Vérifié
Rating: 5 out of 5
Web interface to be simplified to get straight to the point, document submission, quotation, order (one detail)
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Acheteur Vérifié
Rating: 5 out of 5
Part as ordered.
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