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A
Rating: 5 out of 5
product conforms to my expectations. no problem
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
As usual, top quality production and service (ordering, delivery, packaging, etc.). I highly recommend
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A
Rating: 5 out of 5
Top service
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A
Rating: 5 out of 5
The parts, very good. Delivery scheduled for the end of the day but made at noon; this is good but could have been an inconvenience.
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Rating: 5 out of 5
Everything was perfect. Thank you very much. I will recommend your company.
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Rating: 5 out of 5
Hyper fast and efficient, I recommend.
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A
Rating: 5 out of 5
Super site, top delivery, 100 everything good
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Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
What more could you ask for?
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A
Rating: 5 out of 5
Fast delivery, well-protected package. Cut to size. However, 2 small scratches on the visible side of the stainless steel plate, despite the protective coating.
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A
Rating: 5 out of 5
RAS - Part perfectly conforms to order
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Rating: 5 out of 5
SUPER
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Rating: 5 out of 5
excellent progress
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A
Rating: 4 out of 5
The dimensions were respected. Quality product
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Rating: 5 out of 5
Fast, quality work.
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Rating: 4 out of 5
beware of drilling holes, which should be dimensioned using the radius rather than the diameter.
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Rating: 5 out of 5
Everything compliant in record time
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Serious, available, fast, competitive prices, quality soap
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A
Rating: 5 out of 5
Beautiful workmanship and fast service, what more could you ask for? a lower price..... I highly recommend
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Rating: 4 out of 5
First order, satisfied with product and delivery
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Rating: 5 out of 5
Fast and careful delivery. The cut is perfect.
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Rating: 5 out of 5
Very fast and compliant. Very fast.
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Rating: 5 out of 5
Already rated on last order. Still just as satisfied.
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Rating: 5 out of 5
Very practical site. Regularly used for laser launches. Fast and efficient.
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A
Rating: 5 out of 5
Simply perfect. High-quality cut and very easy to use. Fast delivery too ;)
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Rating: 5 out of 5
Great concept, very satisfied in every way
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Rating: 5 out of 5
perfect , compliant product , fast delivery , thank you
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Rating: 5 out of 5
very good product
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Rating: 4 out of 5
Product arrived dirty, with scratches and still the cutting plastic
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Response from John Steel
Hello, We'd love to have sheet metal as clean as in a decorating store, but 1 factory is always a bit dusty. The presence of film until delivery to your home is a guarantee of quality. It protects the front side during cutting, packaging and transport. Scratches of varying depth may appear on the reverse side of products.
A
Rating: 5 out of 5
Super service
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Rating: 5 out of 5
Quality of materials (shiny, film-coated marine-grade 316L stainless steel), quality of workmanship (precise, clean cutting), speed of delivery...JohnSteel is serious business. I recommend JohnSteel 100 times over. A very happy customer.
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A
Rating: 5 out of 5
very fast and quality product
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Rating: 5 out of 5
Very good as usual, maybe a bit expensive for single pieces.
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A
Rating: 5 out of 5
material as ordered
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Rating: 4 out of 5
Our choice of delivery dates was not taken into account at all. On the other hand, the material was superbly packaged and corresponded perfectly to our request, and the website is very well done.
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A
Rating: 1 out of 5
No news since my order.
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Response from John Steel
Hello Bernard, We have sent several emails to track your order: 5/10 - 22h49 - order confirmation; 6/10 - 7h49 - order preparation; 16/10 - 10h15 - parcel dispatched. Have you checked your spam? The parcel should arrive today. Have a nice day, SteelTeam
A
Rating: 4 out of 5
Clear merchant site. Perfect order tracking. Delivery on time. Product conforms to expectations. Only the DHL delivery man did not respect the instructions to warn me before going for the delivery. The delivery was almost not made; fortunately I have nice colleagues who caught up with the driver before he got away....
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Response from John Steel
Hello Jean-François, Thank you for sharing your experience with John Steel. For the time being, our carrier does not offer the option of SMS alerts for parcel delivery, but we are looking into the possibilities of setting up a system of this type. We look forward to working with you on other projects, The SteelTeam
A
Rating: 5 out of 5
Bonjour j'avis un peu peur car ma commande n'était pas importante mais elle a été traitée comme les autres très bien et bravo pour l'emballage très bien fait du travail de pro. merci et à bientôt Serge RONDINET
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Rating: 5 out of 5
Very careful packaging, part conforms to order, delivery on time.
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