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A
Rating: 5 out of 5
no problem
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Innovative, quality service, very useful
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A
Rating: 5 out of 5
I have received my parcel, as per my request.
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A
Rating: 3 out of 5
so-called shiny aluminium received marked (scratches), with several oxidation spots, only the cut-out measurement is accurate
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Response from John Steel
Hello Michel, We contacted you by email on 16/10/2017 to discuss these aspects. Have a nice day, The SteelTeam
A
Rating: 3 out of 5
HELLO , I have received my plates. Unfortunately it's not what I expected. I gave you dimensions in Cm , I needed two 600X 500 mm plates . These will not be of any use. I will order other plates from you again. THANK YOU. THANK YOU . Francis BOUCHER .
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Response from John Steel
Hello Francis, The measurements on our website are in millimeters. The dimensions are also indicated in millimeters in the basket before confirming the order. We look forward to working with you on your new projects. The SteelTeam
A
Rating: 5 out of 5
Super RAS
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A
Rating: 5 out of 5
well
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A
Rating: 5 out of 5
very professional careful packaging aluminium credenza at the top
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A
Rating: 5 out of 5
Fast execution and delivery. Quality of cut-out dimensions.
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A
Rating: 5 out of 5
Fast, efficient service. Surprised by the detail of the laser cut on 4mm sheet metal.
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 4 out of 5
good overall
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Bonjour Tres satisfait des réalisations
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A
Rating: 4 out of 5
Thank you
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Very good. Meticulous work. Deadlines met.
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A
Rating: 5 out of 5
Quality and fast service.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Nothing to say, I really recommend this company. Superb work.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
Fair prices, responsiveness, choice of materials, direct online quotes - what more could you ask for?
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Perfect from real pros
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A
Rating: 4 out of 5
The product is very well finished, I just regret the price of shipping / the lack of collection from a relay point.
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A
Rating: 5 out of 5
Delivery A little excessive for some parts. A tracked envelope would suffice.
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A
Rating: 5 out of 5
Super shop
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A
Rating: 5 out of 5
Excellent Very professional
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Rating: 4 out of 5
Used the service twice. If the first time everything went well, I had to wait more than 15 days for my parcel the second time. When I contacted customer service, I was told that my parcel was being looked for, and then nothing happened until I received it.
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A
Rating: 4 out of 5
Great online service, but I only gave it 4 stars because the file transfer site sucks, the choice of metal shades is missing, the prices are too high and to qualify you need a monthly basket that's out of reach, too bad. But we're fans of the service, so let's hope it gets even better in the future.
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A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
an express request Thank you and bravo
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A
Rating: 4 out of 5
we need to offer a less expensive delivery service
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 4 out of 5
Part conforms to dimensions but received slightly deformed. I had to straighten it. But as it's not an aspect piece, it wasn't a real problem.
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A
Rating: 5 out of 5
Serious company
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A
Rating: 4 out of 5
The website can be improved. Memorization of material and thickness with DXF is desirable. The ability to share projects would be appreciated.
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Response from John Steel
Hello, Thank you for taking the time to share your experience with our John Steel Pro advanced cutting service. We are happy to take into account your ideas for the evolution of our tools. You can share files with the desired material, grade & thickness. Find out more here: https://goo.gl/Du4c1m Have a nice day, The SteelTeam
A
Rating: 4 out of 5
Impeccable service and product, but limiting the choice of delivery to DHL results in very high delivery costs...delivery to a relay point would be much more affordable...
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A
Rating: 5 out of 5
Fast, efficient and inexpensive. I'll be back soon.
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