Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 3, 4 and 5 stars

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F
FABIEN J.
Rating: 5 out of 5
following a purchase from 19/11/2023
perfect everything was respected
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Marlyse B.
Rating: 5 out of 5
following a purchase from 21/11/2023
Nothing to complain about: it's my first purchase and I don't regret it at all!
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Christian D.
Rating: 5 out of 5
following a purchase from 22/11/2023
Fast and reliable
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Daniel B.
Rating: 5 out of 5
following a purchase from 22/11/2023
TOP SERVICE AND QUALITY
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ERIC L.
Rating: 5 out of 5
following a purchase from 15/11/2023
Tb
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Hervé L.
Rating: 5 out of 5
following a purchase from 17/11/2023
Thank you for responding to my order faster than expected. The cut is perfect, the process robust to date, however the priming on qqs mms is not as perfect as the contour. I have reworked this area to reduce the irregularity. Cdlt, Hervé
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oguzhan K.
Rating: 1 out of 5
following a purchase from 09/11/2023
Double-sided striped plate
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Response from John Steel
Hello Oguzhan,

We would like to apologize for the inconvenience related to your order. Unfortunately, in certain rare situations, whether during production, handling or delivery, it may happen that the product does not meet your expectations.

If this happens, as in your case, please call 0 800 746 548 (from France or Belgium) or +33 1 77 62 03 44 (from abroad) to find a solution together.

Sincerely, John Steel.
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noel B.
Rating: 5 out of 5
following a purchase from 16/11/2023
received quickly very good
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Dominique H.
Rating: 5 out of 5
following a purchase from 13/11/2023
Perfect as usual, quality, price, packaging all top notch.
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Gilles B.
Rating: 5 out of 5
following a purchase from 16/11/2023
Super service
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Gérard P.
Rating: 5 out of 5
following a purchase from 06/11/2023
Fully satisfied. The exchanges were very courteous, very efficient and above all the answers to my questions arrived each time, by return.
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François B.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect!
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christophe P.
Rating: 5 out of 5
following a purchase from 12/11/2023
good work, on time and attentive to customers' needs
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Frédéric F.
Rating: 5 out of 5
following a purchase from 11/11/2023
Fast and efficient
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jean S.
Rating: 5 out of 5
following a purchase from 01/11/2023
Impeccable
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Arnaud P.
Rating: 5 out of 5
following a purchase from 14/11/2023
Fast, efficient and good advice
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Gemy R.
Rating: 5 out of 5
following a purchase from 03/11/2023
Very good service, the points below are perfectly in line with my criteria for selecting a service provider: 1) discount according to delivery date 2) proposed delivery dates at our convenience 3) quality of packaging!
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Frédéric S.
Rating: 5 out of 5
following a purchase from 30/10/2023
Custom-made product as requested. Very well packaged for delivery
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Johan H.
Rating: 5 out of 5
following a purchase from 03/11/2023
1) An intuitive website. 2) Top-notch customer service 3) Fast delivery These are my 3 good reasons for giving John Stella 5 stars.
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Alain L.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good service and product conforms to their website
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect product and very well packaged. On the other hand, the deliveryman was not good because I was delivered on a day I had not planned ......
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marc M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Very good.
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patrice C.
Rating: 5 out of 5
following a purchase from 07/11/2023
Product and delivery time as ordered, well packaged and top delivery.
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Axel F.
Rating: 5 out of 5
following a purchase from 25/10/2023
Very good quality workmanship, the dimensions are correct and delivery was prompt. I'll be ordering from John Steel again in the future.
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SANDRA E.
Rating: 1 out of 5
following a purchase from 26/10/2023
late with prompt payment
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Response from John Steel
Thank you for your comment.
D+3 is an option that prioritizes your order in production.
The aim is to produce within 3 days (24 hours on average).

Unfortunately, sometimes an order takes a long time to process and is dispatched after 3 days, with the transport involved, which gives the impression of a long lead time.

Please don't hesitate to contact us if your order takes a long time to process, so we can try to speed things up.
S
Shi Yu H.
Rating: 5 out of 5
following a purchase from 07/11/2023
Thank you
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Mathieu R.
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect!
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Luciano B.
Rating: 1 out of 5
following a purchase from 06/11/2023
a little disappointed this time
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Nicolas S.
Rating: 5 out of 5
following a purchase from 11/11/2023
Reliable
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didier S.
Rating: 5 out of 5
following a purchase from 26/10/2023
As always, never disappointed
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Michel C.
Rating: 5 out of 5
following a purchase from 26/10/2023
Very pleased.
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Pierre L.
Rating: 5 out of 5
following a purchase from 20/10/2023
Material conforms, fast shipment
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Johnny P.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast, efficient and as ordered
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Amirayan F.
Rating: 5 out of 5
following a purchase from 01/11/2023
The parts are correctly cut :-)
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Dominique V.
Rating: 5 out of 5
following a purchase from 24/10/2023
TB
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Marie-Noëlle C.
Rating: 5 out of 5
following a purchase from 28/10/2023
Package received on time, very well packaged. Product conforms to order. Would recommend.
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PATRICK S.
Rating: 4 out of 5
following a purchase from 01/11/2023
Good product. Delays just a little long.
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Thomas B.
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good
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Frederic R.
Rating: 5 out of 5
following a purchase from 03/11/2023
perfect
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Eric W.
Rating: 5 out of 5
following a purchase from 26/10/2023
PERFECT.
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