Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 3, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
Item received as ordered. Very well packed. Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Finishing not well done A sharp stainless steel snag remains on one side
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norbert D.
Rating: 4 out of 5
following a purchase from 06/07/2021
Finishing not well done A sharp stainless steel snag remains on one side
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Acheteur Vérifié
Rating: 5 out of 5
First order. No regrets. Fast processing, compliant product and trouble-free delivery.
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Bruno G.
Rating: 5 out of 5
following a purchase from 06/07/2021
First order. No regrets. Fast processing, compliant product and trouble-free delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Very professional service.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Easy to use. Reasonable price. Faster delivery than advertised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Very professional service.
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Acheteur Vérifié
Rating: 5 out of 5
Easy to use. Reasonable price. Faster delivery than advertised.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent welcome. Responsive. Good advice. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Early delivery Nickel merchandise
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Acheteur Vérifié
Rating: 5 out of 5
The aluminum plate was rather difficult to clean, as the film glue must have melted when the cut was made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Excellent welcome. Responsive. Good advice. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
The aluminum plate was rather difficult to clean, as the film glue must have melted when the cut was made.
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Mickael C.
Rating: 5 out of 5
following a purchase from 02/07/2021
Early delivery Nickel merchandise
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A
Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
CLEAR
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A
Acheteur Vérifié
Rating: 5 out of 5
The plate arrived well packaged and perfectly matched the order.
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A
Acheteur Vérifié
Rating: 3 out of 5
the delivery location has not been respected.
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Response from John Steel
Hello, Thank you for your comment. For any delivery, it is imperative to follow the carrier's tracking system sent by email. This is the only way to be kept informed of your delivery. In the case of point-relais, the merchant selected may vary according to opening hours. For further information, please contact our service department.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2021
the delivery location has not been respected.
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Response from John Steel
Hello, Thank you for your comment. For any delivery, it is imperative to follow the carrier's tracking system sent by email. This is the only way to be kept informed of your delivery. In the case of point-relais, the merchant selected may vary according to opening hours. For further information, please contact our service department.
C
Christian V.
Rating: 5 out of 5
following a purchase from 01/07/2021
The plate arrived well packaged and perfectly matched the order.
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A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, top-quality packaging, micron dimensions, all that's left is to rust the Corten steel plate to finish restoring a small iron pedestal table that people had thrown away.
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Denis L.
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast delivery, top-quality packaging, micron dimensions, all that's left is to rust the Corten steel plate to finish restoring a small iron pedestal table that people had thrown away.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
Easy-to-use website for personalized cut-outs. Fast production and delivery. Very satisfactory results
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
At the top!
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 30/06/2021
Easy-to-use website for personalized cut-outs. Fast production and delivery. Very satisfactory results
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Acheteur Vérifié
Rating: 5 out of 5
Fine
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Acheteur Vérifié
Rating: 5 out of 5
At the top!
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Acheteur Vérifié
Rating: 5 out of 5
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
D
Didier F.
Rating: 5 out of 5
following a purchase from 29/06/2021
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
A
Acheteur Vérifié
Rating: 5 out of 5
Very good experience.
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A
Acheteur Vérifié
Rating: 5 out of 5
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Very good experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Acheteur Vérifié
Rating: 5 out of 5
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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