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A
Rating: 5 out of 5
Seriousness, both in terms of quality and deadlines.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
RAS, excellent finish.
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A
Rating: 5 out of 5
Super easy. Super quality.
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A
Rating: 5 out of 5
After having clarified a problem due to the initial dxf file exported from Sketchup, on very efficient and immediate advice from customer service through chat".
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Response from John Steel
the corrected files were cut and delivered in less than a week to Germany. Safe and secure packaging."
A
Rating: 5 out of 5
delivery received on time and well packaged.nothing to say
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A
Rating: 5 out of 5
This time no delivery problems due to TNT. I would like to take this opportunity to congratulate JS for the time when the delivery got lost: they sent me back the remanufactured goods to serve me quickly. Thank you for my customers. This time is standard": fast delivery
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Response from John Steel
impeccable product."
A
Rating: 5 out of 5
Thank you.
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A
Rating: 5 out of 5
ALL CLEAR. Thank you
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 5 out of 5
Perfect, first order and first satisfaction... I'll do it again
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A
Rating: 4 out of 5
I'm very satisfied with both the result and your service.
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A
Rating: 5 out of 5
ok ok
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A
Rating: 5 out of 5
No comment
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A
Rating: 5 out of 5
Very good service. Just a little expensive.
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A
Rating: 5 out of 5
not yet used, so nothing special to say, apparently a quality product.
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A
Rating: 5 out of 5
Very good, nothing to complain about.
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A
Rating: 5 out of 5
Quality materials and excellent service
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A
Rating: 5 out of 5
Quality and fast service... as always
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A
Rating: 5 out of 5
short lead times & nickel quality
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A
Rating: 5 out of 5
Very satisfied with the service and the price.
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Very good site, practical and fast.
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A
Rating: 5 out of 5
Good price positioning for the products offered. Easy-to-use cutting editor. Very good product protection for delivery (a big plus).
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A
Rating: 4 out of 5
I like the simplicity of adding parts to be cut. You can see if the dimensions are OK (no problem when exporting the file) and if the cuts are OK. However, when exporting Solidworks in DXF, I have a problem importing into the John Steel Pro tool. I have to use vector software (Inkscape) to debug certain angles that the John Steel Pro tool doesn't understand. To be worked on...
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A
Rating: 4 out of 5
Fast delivery and material in line with expectations, but the dimensions requested were not quite respected, which had no effect on the project.
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A
Rating: 5 out of 5
Nothing to complain about, exactly what I expected. Very professional customer service.
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A
Rating: 4 out of 5
Very good product, as ordered. Long delivery time with no visibility of a delivery date. I had to send an email to get a date.
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A
Rating: 5 out of 5
very practical
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A
Rating: 5 out of 5
Nothing to say, that's all. Everything was perfect.
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A
Rating: 5 out of 5
I've been having parts made by John Steel for several years now, and I'm still just as satisfied. The site is very easy to use, and well thought out. Delivery times are super fast, no nasty surprises.
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A
Rating: 5 out of 5
Well served, thank you
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A
Rating: 5 out of 5
Optimal efficiency, follow-up and responsiveness. An order problem was resolved immediately. Bravo for your seriousness. To be recommended,
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A
Rating: 4 out of 5
The plate is of good quality, telephone customer service very good, initially a refund misunderstood with small Internet problems quickly returned to order, delivery with a shorter time, perfect, just a small detail some marks on the edge of the circle. Thank you
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A
Rating: 4 out of 5
Very well packed and protected
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A
Rating: 5 out of 5
Very good, fast, clean, well packaged. Very happy with the service.
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A
Rating: 5 out of 5
Second time using John steel. Excellent service every time.
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A
Rating: 5 out of 5
Bravo for the online CAD tool, for the prices, for the speed of manufacture and delivery, and for the quality of the product.
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A
Rating: 5 out of 5
Delivery as ordered.
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A
Rating: 5 out of 5
Beautiful stainless steel sheet, impeccably cut and very well packaged.
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A
Rating: 5 out of 5
All comments made when ordering were taken into account, call before manufacture to solve problem, friendly contact and fast delivery. The product is completely in line with my expectations. A serious company, a perfect transaction. I recommend (in fact already recommended).
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