English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
V
Rating: 5 out of 5
Very good and fast
Translated reviews
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Yes
Translated reviews
R
Rating: 5 out of 5
I received my tray very good professional work. Thank you for your work !!!
Translated reviews
N
Rating: 5 out of 5
Very good, the cut is perfect for my custom piece.
Translated reviews
M
Rating: 1 out of 5
I have not received my order. I wrote to customer service who is not responding to me...
Translated reviews
Response from John Steel
Hello Michael,
We understand your disappointment and we are sincerely sorry to hear that you have not received your order. We invite you to contact us again privately so that we can resolve this issue together.
Best regards,
The John Steel team
We understand your disappointment and we are sincerely sorry to hear that you have not received your order. We invite you to contact us again privately so that we can resolve this issue together.
Best regards,
The John Steel team
F
Rating: 5 out of 5
Fast and the result meets expectations.
Translated reviews
A
Rating: 5 out of 5
Perfect!
Translated reviews
M
Rating: 5 out of 5
Impeccable! I had made a measurement error when placing the initial order, the customer service was able to cancel the order quickly before the parts went into production, the use of the site is very clear, the tool to customize the parts is also complete and clear, the quality of the parts is very good, I ordered 2 steel plates 3mm thick, to place under the pellet stove and after painting and installation everything is impeccable! The quality-price ratio is great! I can only recommend!
Translated reviews
J
Rating: 5 out of 5
Excellent performance.
Translated reviews
R
Rating: 5 out of 5
Very well
Translated reviews
S
Rating: 5 out of 5
Very good. Nickel pieces
Translated reviews
D
Rating: 5 out of 5
In line with my expectations. I recommend without any problem.
Translated reviews
N
Rating: 5 out of 5
Fast and efficient
Translated reviews
F
Rating: 5 out of 5
Order, delivery and product are top-notch.
Translated reviews
J
Rating: 5 out of 5
Very satisfied with my order. It was delivered quickly. The cut is perfect.
Translated reviews
R
Rating: 5 out of 5
EVERYTHING PERFECT
Translated reviews
A
Rating: 5 out of 5
I am satisfied with my order. The delivery time is very reasonable.
Translated reviews
J
Rating: 5 out of 5
Perfect work and on time. A plus for the quality of the packaging, it was a concern since my cutting generated fragility but great. I will definitely order again on this site
Translated reviews
X
Rating: 5 out of 5
In every way compliant with the order
Translated reviews
O
Rating: 5 out of 5
Excellent, arrived as expected, and perfect in dimensions
Translated reviews
G
Rating: 5 out of 5
I am very satisfied with my order, fast and professional delivery, thank you for your competence.
Translated reviews
G
Rating: 5 out of 5
Very precise cutting to the mm. Deadline respected. Was advised by AI and indeed excellent service.
Translated reviews
L
Rating: 3 out of 5
Product conforms but scratched. The two pieces of aluminum are of different colors.
Translated reviews
Response from John Steel
Hello Laurent,
We sincerely thank you for taking the time to share your opinion. We are delighted that the product meets your expectations and hope to see you very soon in our store to discover our other creations.
Best regards,
The John Steel team
We sincerely thank you for taking the time to share your opinion. We are delighted that the product meets your expectations and hope to see you very soon in our store to discover our other creations.
Best regards,
The John Steel team
M
Rating: 5 out of 5
Perfect all the way
Translated reviews
C
Rating: 5 out of 5
In accordance with my request
Translated reviews
Y
Rating: 5 out of 5
Very good product
Translated reviews
J
Rating: 5 out of 5
serious company that struggles to complete deliveries, too bad the carrier is not up to the task!
Translated reviews
M
Rating: 5 out of 5
perfect
Translated reviews
C
Rating: 5 out of 5
Excellent service both in terms of the order well managed by the Jhon Steel series and serious company, impeccable delivery very very well packaged and perfectly cut respected
Translated reviews
M
Rating: 5 out of 5
nothing to report
Translated reviews
C
Rating: 5 out of 5
Everything was perfect, the package perfectly wrapped! Thank you
Translated reviews
J
Rating: 5 out of 5
Perfect order
Translated reviews
E
Rating: 5 out of 5
Second positive experience
Translated reviews
C
Rating: 5 out of 5
Very responsive company. Advice given for the project. Fast. I love your works. Congratulations to your team. Best wishes.
Translated reviews
N
Rating: 5 out of 5
delivery on time and as scheduled, products conforming to the order and of very good quality of execution.
Translated reviews
A
Rating: 1 out of 5
Product wrapped in bubble wrap but scratched on all sides
Translated reviews
Response from John Steel
Hello Artur,
We are sincerely sorry to hear that your product arrived in an unsatisfactory condition. Your experience is important to us and we would like to discuss it in more detail to find a solution. Please feel free to contact us privately.
Best regards,
The John Steel team
We are sincerely sorry to hear that your product arrived in an unsatisfactory condition. Your experience is important to us and we would like to discuss it in more detail to find a solution. Please feel free to contact us privately.
Best regards,
The John Steel team
D
Rating: 5 out of 5
Parts conforming to my needs. Your service offer is really a plus when we go beyond the standards of large distribution. Thank you
Translated reviews
H
Rating: 3 out of 5
The received sheets were striped knowing that these are front faces of the system, it's a bit complicated...
Translated reviews
Response from John Steel
Hello Hugo,
Thank you for taking the time to share your feedback. We are glad to hear that you are generally satisfied with your order, but we understand your disappointment regarding the scratches on the plates. Your feedback is valuable and will help us improve our service.
Best regards,
The John Steel shop team.
Thank you for taking the time to share your feedback. We are glad to hear that you are generally satisfied with your order, but we understand your disappointment regarding the scratches on the plates. Your feedback is valuable and will help us improve our service.
Best regards,
The John Steel shop team.
O
Rating: 5 out of 5
SUPER !
Translated reviews
M
Rating: 5 out of 5
Always excellent in execution and delivery speed
Translated reviews