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A
Rating: 4 out of 5
For an item ordered on July 27, delivery was made on August 14, which is still a very long time, even for August.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
everything is perfect thank you
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A
Rating: 5 out of 5
Quick and easy. Small finishing flaw not a problem.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Everything is perfect as usual
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A
Rating: 5 out of 5
Frankly, the parts are impeccable. 5mm steel. With a little black on the cut parts. Super job. Thanks a lot.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
Fast. Precise. .efficient
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Rating: 5 out of 5
I'm very happy.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
very well designed site, easy to use. DXF checker is great. Fair price. Very fast delivery. Parts conform, no bad surprises. There's always someone to answer by e-mail or on the site or on facebook. That's reassuring.
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A
Rating: 5 out of 5
Very good quality, compliant product. Delivery carried out without problem despite my absence the deliveryman made it possible that the parcel is deposited at a neighbor. Top quality, top price.
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A
Rating: 5 out of 5
Perfect service, I had a personalized logo made from a dxf file, I received it 2 days later, great result.
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A
Rating: 5 out of 5
Fast service (less than a week from order to delivery) extra part made just in case . top
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A
Rating: 5 out of 5
Outline service quality and careful packaging of parts. Please continue
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A
Rating: 1 out of 5
The explanations are very inadequate. The plate I wanted to order was intended for the bottom of a trailer. The plate was delivered in an envelope. Telephone advice is not up to scratch. Big problem with dimensions
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Response from John Steel
Hello, you have ordered a brushed stainless steel plate measuring 243 mm x 122 mm, and we have delivered a part in conformity with your order. Under no circumstances do we advise you to use a brushed stainless steel plate for a trailer floor. We recommend either galvanized steel or non-slip aluminum. The Steel Team
A
Rating: 5 out of 5
Excellent service, fast and very good results
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A
Rating: 5 out of 5
Clean cut, neat packaging. Good quality, good speed. Perfect. Would recommend.
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Rating: 5 out of 5
Excellent. Arrived just as I had drawn it, down to the last millimetre.
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A
Rating: 5 out of 5
Perfect. Fast and very well packaged.
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A
Rating: 5 out of 5
nothing to report super supplier keep it up
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A
Rating: 5 out of 5
The delivery was very fast the part received was not suitable at the level of the completion the service assistance with very quickly remade the part with great sympathy received again in less than 24 hours.
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Rating: 5 out of 5
Top
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Rating: 5 out of 5
RAS
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Rating: 5 out of 5
Extremely professional and attentive customer service. Who go above and beyond the call of duty to make our projects a reality.
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Rating: 5 out of 5
superbly packaged parcel
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Rating: 5 out of 5
Perfect, nothing to complain about. Product conformed and delivered. Excellent and fast communication with the customer. Keep up the good work.
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Rating: 5 out of 5
Very good service. I'm glad this kind of company exists. It's a nice change from what we're used to these days.
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A
Rating: 4 out of 5
The deliveryman did not drop off the parcel yesterday, stating that the company was closed for vacations until August 15. We had to contact DPD to have the parcel delivered again today.
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Rating: 5 out of 5
Short lead times. Easy order and delivery tracking. Well-packaged product.
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Rating: 5 out of 5
All OK. Thank you
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Rating: 5 out of 5
A price which seems reasonable to me, a fast delivery and goods perfectly in conformity with the request.
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Rating: 5 out of 5
Nothing to say, perfect.
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A
Rating: 5 out of 5
Worry-free delivery. The product, of very good quality, arrived without any defect.
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A
Rating: 5 out of 5
Super machining
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A
Rating: 5 out of 5
Perfect, really nice people on the phone and a very good welcome.
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Rating: 5 out of 5
Very satisfied, I served my customer on time, I highly recommend . Best regards
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Rating: 5 out of 5
nothing to say, top
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