The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
After a dimensional error when ordering, customer service was able to detect the problem and solve it with a simple phone call. The delivery time was extremely fast and very professional, both in terms of the packaging of the parcel and the delivery by a transport company that made an appointment beforehand. The quality of the product is perfect, as is the entire service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Very quick and easy, between payment and delivery - 4 days - all that's missing, as a neophite like me, is the side of the material that can be used and how to clean the plate and with what product (traces of the machine but which washes off).
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Acheteur Vérifié
Rating: 5 out of 5
Cut speed is a little too high - edges are not square.
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Acheteur Vérifié
Rating: 5 out of 5
Hello A little long to prepare, but I guess I'm not the only one to order. So very good.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect execution of the order, the plan is strictly respected, nothing to complain about. The packaging is also perfect, and there's nothing to complain about there either. Delivery via carrier, on time.
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Acheteur Vérifié
Rating: 5 out of 5
Very serious company.
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Acheteur Vérifié
Rating: 4 out of 5
A little disappointed by the machining quality of the part
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms and fast delivery Super happy with my order Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Hello, Order placed on Monday with special dimensions, received Friday. Fast processing and complies with the site description. In addition, the service on Facebook is responsive and accurate. Ordered 1 time but excellent. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
Order completed very quickly and received the next day. The DXF cutting service is very practical.
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Acheteur Vérifié
Rating: 5 out of 5
Top
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Acheteur Vérifié
Rating: 4 out of 5
The dpd service is very good, but chronoposte needs to be reviewed. the parcel took 7 days to get from Bastia to Ajaccio. the order was as I expected, very well packaged. apart from the delivery, everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Delighted with John Steel's professionalism, never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, as always with John Steel, who brings industrial sheet metal work to the home.
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Acheteur Vérifié
Rating: 5 out of 5
Super fast turnaround, very good quality
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Acheteur Vérifié
Rating: 5 out of 5
I am very satisfied, the customer service is perfect, the cutting is perfect and the delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
Fast and efficient service. Perfect An estimate of the delivery time before confirming the order would be a plus.
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Acheteur Vérifié
Rating: 5 out of 5
Your responsiveness both in answering the questions asked in the chat and in producing and sending the part is very motivating for me. I know that I have at my disposal a dynamic and competent French team that I can count on for all my future projects...
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Acheteur Vérifié
Rating: 5 out of 5
Excellent telephone support, too, to advise us on the various options on offerwith many thanks.
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Acheteur Vérifié
Rating: 5 out of 5
Just as I expected. Perhaps you could offer additional options such as rounded corners.
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Acheteur Vérifié
Rating: 5 out of 5
just as planned.
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Acheteur Vérifié
Rating: 4 out of 5
no comment, very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
very efficient customer service to solve problems
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Acheteur Vérifié
Rating: 5 out of 5
Fast production and delivery. Excellent workmanship and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
I will recommend it soon.
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Acheteur Vérifié
Rating: 4 out of 5
good quality product,delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
RAS - Very good.
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Acheteur Vérifié
Rating: 5 out of 5
I really appreciate the fact that I can send my dxf files overnight and receive impeccable parts the next morning.
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Acheteur Vérifié
Rating: 4 out of 5
perfect
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Acheteur Vérifié
Rating: 4 out of 5
Very professional, very fast, apart from a small knock on the corner of the piece (which must have fallen off the cutting table). Perfect, recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect as usual
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Acheteur Vérifié
Rating: 4 out of 5
Scratches and circular marks on sheet metal
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Acheteur Vérifié
Rating: 5 out of 5
Le top
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Acheteur Vérifié
Rating: 4 out of 5
Some communication problems with delivery
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Acheteur Vérifié
Rating: 5 out of 5
Easy communication, good quality product, very friendly delivery person (unpacked the goods with us to check the contents), very satisfied, would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Hi. Yes, you are forcing me to leave a review. When I click on "Submit a review"...
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Response from John Steel
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Acheteur Vérifié
Rating: 5 out of 5
Shipment on time, very good product, perfect fit, seller to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect service
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