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A
Rating: 4 out of 5
all is ok
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Frankly, the service is of incredible quality and very fast. I'd just like to point out that the same cannot be said for the transport by the third-party company, which must surely have mishandled the product, which was bent at an angle when I opened it, despite impeccable packaging with Styrofoam and a wooden board to protect the contents.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Perfect service with great professionalism.
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Rating: 4 out of 5
Just make sure that the sheet metal pieces are not scratched during handling.
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Rating: 5 out of 5
It's a pity you don't offer anodized aluminum and other stronger shades/heat treatments like 7075 T6, for example. Otherwise very good, great concept
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Rating: 5 out of 5
Each cut respects my measurements, the service is impeccable every time, thank you John 4th order made and certainly others will follow.
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Rating: 5 out of 5
Excellent quality, speed, price and service
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Rating: 5 out of 5
as usual
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Rating: 5 out of 5
very well
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Rating: 5 out of 5
The order was easy to place, the products complied and were delivered promptly.
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Rating: 5 out of 5
Great service in case of problems
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Rating: 4 out of 5
Ok for thé fiesta Order
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Rating: 4 out of 5
Delivery of the parcel complicated, because there was not my name on the parcel this during by force of instance is goodwill, I managed to see my good.
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Rating: 5 out of 5
Product as expected. Fast delivery as advertised. No worries.
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Rating: 5 out of 5
Several orders and I'm satisfied, the work is always so clean. Once there was a problem...a little email explaining the problem and it was solved within 24 hours by a new manufacture.
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Rating: 5 out of 5
Super efficient
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Rating: 4 out of 5
I ordered an anti-trace aluminium hood base and to be honest, the finish is perfect, the cut is meticulous, I'm very satisfied, but the delivery was a horror. The dpd carrier forgot to indicate my name on the parcel (he indicated the name of the relay point). So I contacted customer service and they replied within 5 minutes.
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Rating: 5 out of 5
short
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Rating: 4 out of 5
Excellent advice, service and delivery
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Rating: 5 out of 5
Perfect and fast
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Rating: 5 out of 5
Great product and shipping thank you
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Rating: 1 out of 5
Bad cut, bad job
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Response from John Steel
Hello, Our customer service has contacted you and explained the technical constraints related to your request which caused the non-conformity of the part. We have therefore reimbursed you and apologize for the part received. Have a nice day.
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Rating: 1 out of 5
I've given it one star because you're forcing me to comment when I have nothing to say.
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Response from John Steel
Hello, You are under no obligation to leave a comment on the service you have received. Commenting on your order is completely optional. We wish you a nice day.
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Rating: 4 out of 5
Lots of cutting burrs, but nothing major. Good finish.
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Rating: 5 out of 5
I am very happy with my order
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Rating: 4 out of 5
good product, conforms to what I asked for. On the other hand, problems with delivery: no warning at the relay point, and my name was not indicated on the parcel, so it was difficult to retrieve.
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Rating: 5 out of 5
Impeccable customer service. Very good consideration of my expectations and solutions found as quickly as possible. Nothing but the best.
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Rating: 5 out of 5
Very fast
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Rating: 5 out of 5
good
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Rating: 5 out of 5
Nothing to add, I've always been satisfied ....
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Rating: 5 out of 5
If there were a 6th star, it would be yours. Efficiency and professionalism are the words that characterize your company. We congratulate you.
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Rating: 4 out of 5
delivery problems, 2 orders 2 delivery problems
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Rating: 5 out of 5
product conforms to my request with delivery on time as defined by the company. thank you.
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Rating: 4 out of 5
mistakes but very reactive to repair
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Rating: 5 out of 5
More than fine.
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Rating: 5 out of 5
Nothing to complain about, as usual, quality service, top results, perfect delivery. The only downside is that the online software is a bit temperamental... See you soon, cdlt, Yoan
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Rating: 5 out of 5
Nothing to say, everything is perfect, the cut is precise, the shipment very fast and the packaging ad-oc.
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Rating: 5 out of 5
Very good, as always
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Rating: 5 out of 5
Simple, fast, efficient. I know who to contact for my steel needs.
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