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A
Rating: 5 out of 5
Product corresponds perfectly to the order. Fast delivery.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Efficient customer service, speed of execution and delivery. I recommend without reservation.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Part received in 48 hours, for a reasonable price; this saved me from searching for the piece of aluminum and spending several hours cutting and machining. Thank you
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Rating: 5 out of 5
Excellent service, quality and delivery times, as usual.
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Rating: 5 out of 5
Clear, easy to use and fast
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Rating: 5 out of 5
a few defects on the parts (a little damaged/badly cut in places) otherwise very good and fast
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Rating: 5 out of 5
fast, perfect ordering
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Rating: 5 out of 5
Nothing to say just great
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Rating: 5 out of 5
Product conforms to the order, very satisfied with the rendering and the anti-trace brushed aluminium in my kitchen. The online software is very well done, but it lacks a detailed plan with all the dimensions before placing the order. If you don't take screenshots as the design progresses, you can't check where the cut-outs are before ordering.
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Rating: 5 out of 5
Many thanks Super product and great efficiency
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Rating: 5 out of 5
Fast and well done delivery. Very satisfied with my order. Steph
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Rating: 4 out of 5
I asked for 2 small pieces and 1 large. I received 1 small and 2 large pieces. Due to time constraints, I had to recut one of them. At the price of cutting I'm a bit disappointed.
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Rating: 5 out of 5
Top service...
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Rating: 5 out of 5
Very professional, without taking itself too seriously, with a touch of humor, impeccable cutting, impeccable packaging and impeccable delivery, I recommend this merchant site.
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Rating: 5 out of 5
Order placed on Saturday evening, processed on Monday morning, and received early Wednesday afternoon. Really surprised by the responsiveness and speed. I highly recommend this site
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Rating: 1 out of 5
The delivery service is catastrophic, the instructions given by the delivery person are not even taken into account. As a result, for a Christmas present, I still don't have the product concerned. It's lost in a relay point where it apparently never arrived. I'm waiting for the return to john steel to ask for a refund. I won't recommend john steel anymore
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Response from John Steel
We are sorry that you were not completely satisfied with our service. According to our internal information, the package was shipped on 21/12. The driver came to your home on December 26 and 28, 2017 without being able to deliver the package. We have refunded your order. We remain at your disposal for any further inquiries.
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Rating: 5 out of 5
Good product, as expected, fast delivery.
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Rating: 5 out of 5
PRODUCT CONFORMS TO ORDER WITH EXCEPTIONAL CUTTING QUALITY. I RECOMMEND
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Rating: 5 out of 5
Very professional.
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Rating: 5 out of 5
Very happy with this aluminum Christmas tree, which has been carefully wrapped to prevent damage and looks great - as well as being easy to store.
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Rating: 5 out of 5
Impeccable cutting and packaging
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Rating: 5 out of 5
I received very good advice for the creation of the project, and the explanations were very clear for placing the order. For other more technical projects, I won't hesitate.
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Rating: 5 out of 5
Excellent quality product. Appropriate packaging and ultra-fast delivery
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Rating: 5 out of 5
No problems whatsoever. Everything from order to delivery and delivery time.
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Rating: 5 out of 5
Simply perfect, The product corresponds to my request. Received on time, nothing to complain about. Nothing to complain about.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Ipec
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Rating: 4 out of 5
Everything is fine except the time of delivery: 7.1/4 am I think that's a bit too early.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Very fast and good quality
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Rating: 5 out of 5
Very satisfied from every point of view THANK YOU
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Rating: 5 out of 5
the orders have always arrived on the day they were placed. the aluminum is of good quality,i've been working with it for years and i'm satisfied.once i received an order for aluminum with scratches,i phoned customer service and 2 days later i had the same order without paying an extra charge.if i could send you photos of my work.i wish you happy holidays.cordialement
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Response from John Steel
Thank you for your very positive feedback. Happy New Year to you too, and please don't hesitate to share photos of your work on [email protected] ;)
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Rating: 5 out of 5
Product as presented
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Rating: 4 out of 5
Everything is ok but the delays are a bit too long.
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Rating: 5 out of 5
The only drawback is that complex plans are almost impossible to get the software to accept.
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Rating: 4 out of 5
slightly high prices
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Rating: 5 out of 5
I'd recommend the mirror stainless steel product, it's extraordinary.
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Response from John Steel
Great product indeed Don't hesitate to send us pictures on [email protected] ;)
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Rating: 5 out of 5
Very satisfied with the product, the very reasonable price, and the very well-packaged delivery.
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Rating: 5 out of 5
Fast delivery . Quality product
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