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A
Rating: 5 out of 5
I'm very happy with the service and hope it continues. Thanks to your team.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
good value for money despite a slight imperfection on one of the pieces (projected pellets of melted material) fast service in line with my expectations.
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A
Rating: 5 out of 5
Impeccable. Delivery on time and product absolutely compliant.
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A
Rating: 5 out of 5
Some plates are not very flat, too bad the rest is top notch, delivery and after-sales service.
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A
Rating: 4 out of 5
all is well, nothing to report
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A
Rating: 4 out of 5
Relay point shipping would be a huge plus for small orders/parts.
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A
Rating: 5 out of 5
Ras
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Rating: 5 out of 5
This is the third time I've worked with pro.john steel and I've always found the same professional approach to product design and customer support, order administration and manufacturing and delivery times. Amazing. I highly recommend them.
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A
Rating: 5 out of 5
Very satisfied with my first order
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nickel
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Rating: 5 out of 5
Hello, Very happy to work with you. Sincerely
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A
Rating: 4 out of 5
well
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Rating: 5 out of 5
The site is clear, practical, simple and humorous. Well done John
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A
Rating: 5 out of 5
Perfect, apart from a few knocks on the parcel which slightly distorted my cut-outs.
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A
Rating: 5 out of 5
quick and well done, very good
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A
Rating: 5 out of 5
The system is easy to use. For professionals (with an ALSACE TOLERIE account), payment by invoice instead of by credit card remains to be modified. The only point that hasn't been perfected to date is the referencing of orders, with the need to enter an order number that isn't included on the BLs.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
Too bad the part is scratched
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Response from John Steel
Hi Valerie, Thank you for sharing your experience with John Steel. Products with a rough finish are likely to show traces of scratches of varying depth. This is quite normal. For a more aesthetic finish, you can opt for brushed or textured metals: they are protected by a film on the front (finish side). SteelTeam
A
Rating: 4 out of 5
I ordered a rectangular sheet with a round inner cut-out. The piece is impeccable. The packaging is very efficient for transport. The delivery time was as expected. I recommend the site. Small suggestion to the seller: Offer a more complete editor for more complex projects (we don't all have AutoCad).
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
No worries. Product and delivery as promised
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Rating: 5 out of 5
As ordered. Very satisfied.
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Rating: 5 out of 5
All very well
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Rating: 5 out of 5
Fast, compliant delivery. Clear, intuitive web interface - too bad you can't temporarily save your project.
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Rating: 5 out of 5
Nothing to report, everything was perfect. A. LECLERT
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Rating: 4 out of 5
Nothing to say, it's perfect
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Rating: 5 out of 5
Product conforms to description. Delivery on time. Perfect.
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Rating: 5 out of 5
R.A.S Delivery on time, on schedule
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Rating: 5 out of 5
Impeccable service, impeccable product and...impeccable communication and follow-up. What more could you ask for? Bravo l'Alsace (a Belgian who lived in Herrlisheim for 5 years). Patrick. PS other orders will follow.
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Rating: 5 out of 5
Delivery on time, material to exact measurements, perfect. Louis
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Rating: 5 out of 5
very satisfied corresponds well to my needs
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
I took my measurement, I chose the material, I entered the dimensions, I validated, I waited, I received on time, the goods are well packaged, new. I am satisfied with JS.
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Rating: 5 out of 5
customer service ok , site to recommend for individuals like me
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Product conforms to order, very well packaged and delivered on time Perfect service
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Rating: 5 out of 5
Very good product Measurements and cutting as ordered Top quality I recommend
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Rating: 5 out of 5
Impeccable.
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