Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 1, 4 and 5 stars

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P
patrice M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Serious seller, very good quality, well-thought-out packaging, impeccable, I highly recommend it.
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Philippe F.
Rating: 5 out of 5
following a purchase from 03/02/2025
Stainless steel part, to my dimensions. Strong, well-packaged parcel.
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Yoann C.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very ergonomic styling, conscientious and professional team.
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Pierre-Émile B.
Rating: 5 out of 5
following a purchase from 05/02/2025
As always, impeccable work!
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Jean-Nicolas A.
Rating: 5 out of 5
following a purchase from 15/02/2025
I am very satisfied with the services of John Steel. Before I placed my first order, I went to Trustpilote to see what people had to say about this company, and that gave me confidence. And I can confirm that I wasn't cheated! What's more, I like it when communication with a salesperson is top-notch, which has become rare these days. In any case, this wasn't my last order from John Steel. Keep up the good work. Fulfilled as shipped in super packaging, super fast and the material received, very very pretty and clean!
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Franck B.
Rating: 5 out of 5
following a purchase from 03/02/2025
Delivery received on time, suitable packaging, part corresponds perfectly to the dimensions indicated: I recommend it!
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Patrice H.
Rating: 5 out of 5
following a purchase from 08/02/2025
Efficiency, precision, speed Completely satisfied
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Camille S.
Rating: 5 out of 5
following a purchase from 11/02/2025
Material conforms
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Jacques W.
Rating: 5 out of 5
following a purchase from 12/02/2025
TB service
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Sebastien M.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fully compliant
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Sebastien H.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very satisfied
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stephane J.
Rating: 5 out of 5
following a purchase from 09/02/2025
Impeccable
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Baptiste L.
Rating: 5 out of 5
following a purchase from 01/02/2025
Impeccable delivery, product meets expectations, very fair price.
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Jack C.
Rating: 5 out of 5
following a purchase from 01/02/2025
CLEAR
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JEAN LUC D.
Rating: 5 out of 5
following a purchase from 17/01/2025
well-packaged product, smooth delivery
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Laurent V.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast, impeccable service
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Mokrane T.
Rating: 5 out of 5
following a purchase from 30/01/2025
Very responsive and good advice for my project. Product corresponds perfectly to my request. The customization is perfect... I'm currently studying another project that I plan to send to them.
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Jean paul J.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very satisfied
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PATRICIA M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very good product, cut to size. Beautifully packaged. Thank you
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Jean-Christophe P.
Rating: 5 out of 5
following a purchase from 26/01/2025
Perfect, an irreproachable follow-up. Product corresponds to my expectations.
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Jean-Jacques C.
Rating: 5 out of 5
following a purchase from 28/01/2025
Satisfied
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Julien M.
Rating: 5 out of 5
following a purchase from 02/02/2025
Perfect, fast delivery
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francoise D.
Rating: 5 out of 5
following a purchase from 19/01/2025
order received quickly. product very well packaged and protected. product conforms. i recommend this site.
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LOIC S.
Rating: 5 out of 5
following a purchase from 31/01/2025
Fast and great price! Great service!
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David P.
Rating: 5 out of 5
following a purchase from 23/01/2025
Very satisfied with my purchase and the advice I received during my phone call. Highly recommend.
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Laurent J.
Rating: 5 out of 5
following a purchase from 02/02/2025
Products as ordered, beautifully packaged and delivered faster than expected.
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Dominique H.
Rating: 5 out of 5
following a purchase from 24/01/2025
Serious company, quality products, rigorous measurements and very competitive prices. Highly recommendable.
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Romain T.
Rating: 5 out of 5
following a purchase from 04/01/2025
The order met my expectations both in terms of quality and delivery time.
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CATHERINE B.
Rating: 5 out of 5
following a purchase from 30/01/2025
We are satisfied with the services provided by your company (order or delivery).
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PAUL T.
Rating: 5 out of 5
following a purchase from 26/01/2025
Worry-free As requested
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Marc B.
Rating: 5 out of 5
following a purchase from 13/01/2025
Good product delivered well packaged on a perfect delivery tracking
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Pierre P.
Rating: 5 out of 5
following a purchase from 30/12/2024
Fast and efficient
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ROBERT K.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very good
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veronique L.
Rating: 5 out of 5
following a purchase from 16/01/2025
Thank you very much
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Alain D.
Rating: 5 out of 5
following a purchase from 26/01/2025
As usual, well done!
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Michel F.
Rating: 5 out of 5
following a purchase from 21/01/2025
The site is very ergonomic for the design of simple parts.
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Paolo S.
Rating: 5 out of 5
following a purchase from 02/01/2025
My first experience with John Steel (I asked for a brushed stainless steel frame for a hob) was excellent! Easy and intuitive to design the desired part thanks to the tool available on their website, great availability on the part of John Steel and its operators to accept certain modifications after the order was placed (but in any case before it was processed). If I ever have similar needs again, I'll certainly turn to them again. I think the price and the production and delivery times are correct. Thanks again! Paolo Stanic, Italy
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Philippe D.
Rating: 5 out of 5
following a purchase from 05/01/2025
The order corresponds to the order.
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Maxime C.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast service
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pascal P.
Rating: 5 out of 5
following a purchase from 09/01/2025
The material ordered was received on time, compliant and well packaged. I'm still a bit confused in the definition tool by the dimensioning mode for holes and slots, which are not dimensioned by their axes but by their edges. This is undoubtedly more practical for the laser cutting tool.
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