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E
Rating: 5 out of 5
Easy-to-use website for personalized cut-outs. Fast production and delivery. Very satisfactory results
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
At the top!
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A
Rating: 5 out of 5
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
D
Rating: 5 out of 5
This is the 3rd time I've ordered plates cut to order and the result is always perfect.
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Response from John Steel
Thanks for your loyalty! :D
A
Rating: 5 out of 5
Very good experience.
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A
Rating: 5 out of 5
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Rating: 5 out of 5
Very good experience.
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A
Rating: 5 out of 5
Hello ! The file of my order was corrupted, Dimitri contacted me and we found a solution to finalize my order. I'm very satisfied, with just one downside: the delivery man puts the parcel down anywhere, without bothering whether we're there or not. It's a shame. Fortunately we have an internet message to let us know. Have a nice day! Mrs Ardiet
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Response from John Steel
Hello Mrs Ardiet, Thank you very much for your comment. Your satisfaction is our priority :-) We're delighted you enjoyed the experience. Concerning the carrier, we will do our best to improve the delivery. Sincerely, John
A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Thank you
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, easy-to-navigate website, compliant product
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, easy-to-navigate website, compliant product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
I called you and you told me that delivery with a 5% discount meant delivery in exactly 15 working days (5 days for a week). I ordered on tuesday, june 15. I was surprised to receive delivery on june 22, when I was not at home.
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Response from John Steel
Hello, thank you for your comment. Our +15 delivery times are up to 15 working days. It sometimes happens that orders are delivered earlier. If you have any special requirements, we have provided a comment space at the end of your basket. This allows us to adapt our production to your needs. :-)
A
Rating: 4 out of 5
I called you and you told me that delivery with a 5% discount meant delivery in exactly 15 working days (5 days for a week). I ordered on tuesday, june 15. I was surprised to receive delivery on june 22, when I was not at home.
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Response from John Steel
Hello, thank you for your comment. Our +15 delivery times are up to 15 working days. It sometimes happens that orders are delivered earlier. If you have any special requirements, we have provided a comment space at the end of your basket. This allows us to adapt our production to your needs. :-)
A
Rating: 5 out of 5
Good quality and well cut. Perfect packaging and very good follow-up. Very satisfied and I recommend
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A
Rating: 5 out of 5
Always very efficient and precise, just like my first order a few months ago!
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L
Rating: 5 out of 5
Always very efficient and precise, just like my first order a few months ago!
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A
Rating: 4 out of 5
Neat workmanship, super-careful packaging, great lead time, only snag was the wrong Police applied to the cut. A shame.
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Response from John Steel
Hello, thank you for your comment. You can reach our after-sales service on 0800 746 548 or 0177620344 for customers outside France. If you have any questions about your order, don't hesitate to contact us. Wishing you a good day. Sincerely, John
A
Rating: 5 out of 5
Nothing wrong with my order; perfect.
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R
Rating: 5 out of 5
Nothing wrong with my order; perfect.
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P
Rating: 4 out of 5
Neat workmanship, super-careful packaging, great lead time, only snag was the wrong Police applied to the cut. A shame.
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Response from John Steel
Hello, thank you for your comment. You can reach our after-sales service on 0800 746 548 or 0177620344 for customers outside France. If you have any questions about your order, don't hesitate to contact us. Wishing you a good day. Sincerely, John
A
Rating: 5 out of 5
Neat work and fast delivery!
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A
Rating: 5 out of 5
Nickel as usual!
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A
Rating: 5 out of 5
Very satisfied with the presentation and the realization of the part Transporter null and to be avoided absolutely.
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A
Rating: 5 out of 5
Nickel as usual!
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S
Rating: 5 out of 5
Neat work and fast delivery!
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A
Rating: 5 out of 5
tip top neat work and express delivery
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A
Rating: 5 out of 5
Really great!
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G
Rating: 5 out of 5
Very satisfied with the presentation and the realization of the part Transporter null and to be avoided absolutely.
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A
Rating: 5 out of 5
Really great!
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L
Rating: 4 out of 5
Overall satisfied with my order but ... It's a pity that it's not possible to make edge "folds" on metal materials.
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A
Rating: 5 out of 5
From order to delivery: RAS Compliant product, fast delivery and good protective packaging.
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A
Rating: 4 out of 5
Overall satisfied with my order but ... It's a pity that it's not possible to make edge" folds on metal materials."
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E
Rating: 5 out of 5
From order to delivery: RAS Compliant product, fast delivery and good protective packaging.
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A
Rating: 1 out of 5
Order still in preparation, two weeks after ordering. No prospect of delivery date (D+8 not respected). To be seen on the condition of the parcel on arrival and the quality of the items ordered.
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Response from John Steel
Hello, thank you for your comment. Our advertised lead times always exclude weekends, in the case of D+8 and D+15, so Saturdays and Sundays must be counted as days not taken into account for production. If you have any questions, we'll be happy to answer them via the means of contact indicated on the site.