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A
Rating: 5 out of 5
John & Brigitte always on top!!!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
no comment
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A
Rating: 5 out of 5
Perfection on every level, product conforms to specifications, cut as desired, fast delivery, top packaging....
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B
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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H
Rating: 1 out of 5
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
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Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
A
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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M
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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A
Rating: 1 out of 5
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
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Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
A
Rating: 4 out of 5
goods conform to my order. Delivery time a little long
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A
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
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A
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
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G
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
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A
Rating: 4 out of 5
goods conform to my order. Delivery time a little long
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A
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Conforming material. Fast delivery. Very satisfied
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A
Rating: 5 out of 5
Efficient service, perfect quality, fast delivery...
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F
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Quality wood and great service!
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B
Rating: 5 out of 5
Efficient service, perfect quality, fast delivery...
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A
Rating: 5 out of 5
Excellent service, I recommend
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N
Rating: 5 out of 5
Excellent service, I recommend
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A
Rating: 5 out of 5
John Steel cuts metal but customer service is made of CONCRETE
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A
Rating: 5 out of 5
John Steel cuts metal but customer service is made of CONCRETE
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A
Rating: 5 out of 5
Everything is perfect, from the website to the quality of delivery.
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A
Rating: 5 out of 5
Everything is perfect, from the website to the quality of delivery.
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
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F
Rating: 5 out of 5
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
nothing to complain about either the delivery or the order
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S
Rating: 5 out of 5
nothing to complain about either the delivery or the order
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A
Rating: 5 out of 5
Notify us when you can produce bent parts
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A
Rating: 5 out of 5
A very serious Alsatian company that listens to its customers. The material delivered, in my case a stainless steel plate with an impeccable finish and optimum protection to protect the product during transport. What's more, the prices charged are among the lowest on the market, and shipping costs are virtually non-existent. I highly recommend the John Steel site.
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A
Rating: 5 out of 5
Really TOP. The product is super quality. The holes and cut-outs are super clean. Very responsive customer service. Delivery and packaging more than perfect.
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