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A
Rating: 5 out of 5
Very good, as always
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Simple, fast, efficient. I know who to contact for my steel needs.
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A
Rating: 1 out of 5
The address was very badly written fortunately it is a small village the letter carrier was able to solve the enigma of the half of the missing address the parts are scratched and blackened at this price there it is 0
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Response from John Steel
Hello, We have identified and corrected the error concerning the incorrectly written delivery address. Our customer service department has contacted you regarding your order, and you have assured us that the parts are exactly what you wanted, and that the scratches caused by the roughness of the material are not a problem for your intended use. Good day to you.
A
Rating: 5 out of 5
Extremely fast cutting and delivery.
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Rating: 5 out of 5
First experience with this seller. Very positive, I highly recommend it.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
In line with expectations
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Rating: 5 out of 5
I just confirm the 5 stars, everything very good
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Rating: 5 out of 5
Well-designed website. Customer service answered my email within the hour. Order received on time Very (very) well packaged. Product conforms. Would recommend
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A
Rating: 5 out of 5
very good products, super protective packaging
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A
Rating: 5 out of 5
Impeccable cutting, very well packaged product, delivery as expected. All good things.
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Rating: 5 out of 5
product corresponds to our wishes, fast delivery time. Problem with the delivery man which was handled very well by John steel.
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Rating: 5 out of 5
Perfect in every way ( product , service , availability )
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Rating: 5 out of 5
Very satisfied with my order (aluminium imitation stainless steel credenza). Product conforms to my expectations. Does not leave marks as promised. Impeccable accuracy of measurements. I couldn't be there for the delivery, so the driver very kindly agreed to deliver to a friend's house nearby. I thought that was great. I'll be recommending them again very soon, without any worries.
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Rating: 5 out of 5
Excellent site, a small problem concerning the recovery of the file modeling the magpie but the person I had on the phone resolved this quickly... Part conforms to my expectations. I recommend it.
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Rating: 5 out of 5
Nothing to complain about, everything was perfect, very good work with exact dimensions and cut-outs, great packaging and fast delivery; well done.
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Rating: 5 out of 5
Good points: Easy-to-read prices, easy ordering and delivery included on all prices. Minor drawback: some cut-out shapes a little difficult to draw, no folding facility.
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Rating: 5 out of 5
Responsive service, well-packaged product
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A
Rating: 5 out of 5
fast delivery, reasonable prices and professional quality. I recommend this seller
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Rating: 5 out of 5
as ordered and very well packaged
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Rating: 5 out of 5
Web interface to be simplified to get straight to the point, document submission, quotation, order (one detail)
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Rating: 5 out of 5
Part as ordered.
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Rating: 5 out of 5
20/20 Quality , packaging , delivery ...
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Rating: 5 out of 5
Very well prepared and packaged
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Rating: 5 out of 5
Excellent supplier. Friendly and efficient customer service. Thank you very much.
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Rating: 5 out of 5
Friendly and attentive customer service, thank you
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Rating: 5 out of 5
I could not be happier. The goods arrived promptly, were very well packaged and were exactly what I ordered. Impeccable customer service. A firm to recommend.
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Rating: 5 out of 5
Very professional, very good.
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A
Rating: 5 out of 5
Fast delivery, well packaged product, no regrets
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Rating: 5 out of 5
Great product. Faithful to my project. Good quality aluminum. Clean cuts. Would recommend
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Rating: 5 out of 5
Bravo When will engraving be possible? When will you be able to cut plastic?
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Rating: 5 out of 5
The parts ordered are compliant, the deadlines are respected, nothing but happiness.
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Rating: 5 out of 5
no problem . site to recommend
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Rating: 5 out of 5
Top.
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Rating: 5 out of 5
Perfect workmanship and fast delivery
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Rating: 5 out of 5
Perfect, simple, fast and efficient I recommend
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
CLEAR
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Rating: 5 out of 5
I'm convinced that this kind of service - on-demand manufacturing of very small series or one-off items via the Internet - is the future, and JohnSteel is clearly well positioned. And congratulations on the very pleasant communication.
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A
Rating: 1 out of 5
Order of a part the diameter of the holes must be indicated IN RADIUS and not in DIAMETER when one drills a hole one says I use a drill of 8 and not a drill of a radius of 4 The parcel is dispatched in point relay without any Name of recipient, after a few days not receiving notice I go to the relay, after research the parcel was there but without Name Assessment: Company NUL
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Response from John Steel
Hello Alain, Thank you for your feedback. You're right, it's not logical to indicate a drilling radius and that's why we're going to modify this parameter. We are still investigating the cause of the absence of the name of the addressee. We understand your dissatisfaction and wish you a pleasant day.