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A
Rating: 5 out of 5
quality, speed, nothing to say.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Excellent service, products available quickly
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A
Rating: 5 out of 5
very fast delivery i am very satisfied
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A
Rating: 5 out of 5
Once again, a perfect job. Super fast delivery. Thanks JohnSteel
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A
Rating: 5 out of 5
excellent.
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A
Rating: 5 out of 5
nothing to complain about :)
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A
Rating: 5 out of 5
Very responsive customer service, very helpful for a first attempt at a new project.
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A
Rating: 5 out of 5
Perfect as usual.
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A
Rating: 4 out of 5
A little problem with the delivery address, but everything was fine after that. Thanks for the delivery man in Belgium.
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A
Rating: 5 out of 5
Nothing to say. It's perfect.
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A
Rating: 5 out of 5
typing error on the delivery address, but everything is back in order thanks to the John Steel team Good work and efficient Revazur swimming pool
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A
Rating: 5 out of 5
Super fast production and delivery, and impeccable packaging. This was not my first order and certainly not my last. Bravo to the entire John Steel team for a very good service.
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A
Rating: 4 out of 5
fast delivery good quality goods
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A
Rating: 5 out of 5
Product conforms and deadline met, but price is high
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Customer service for dwg defects was great (done live on chat). The goods are clean and well packaged. Delivery times are respected (about 1 week). It's just a bit expensive... Nicolas
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A
Rating: 4 out of 5
Too bad they deliver everywhere in Europe except Switzerland.
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A
Rating: 5 out of 5
Perfect service
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A
Rating: 2 out of 5
The order received does not conform to the drawing. The laser has pointed to the center of the cutout, according to customer service, which leaves the customer in the lurch when a problem is indicated. The imported drawing did not indicate a problem in the website interface. On another hole, this one was made with a ratio of less than 0.8 times the thickness.
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Response from John Steel
Hello, Technically speaking, we can't make cuts smaller than 0.8 times the sheet thickness. You had numerous 4 mm diameter holes on an 8 mm thick sheet. We've pointed them out to you so that you can repeat them later. Have a nice day.
A
Rating: 5 out of 5
To do better, you'd have to launch in fab before getting the dxf...
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A
Rating: 5 out of 5
Perfect as expected
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A
Rating: 5 out of 5
Order conformed to my expectations. The product seems to be of very good quality.
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A
Rating: 5 out of 5
All very well
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A
Rating: 4 out of 5
Medium product finish
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A
Rating: 4 out of 5
Compliant order but service. Delivery takes your customers for idiots too bad.
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Perfectly cut, fast delivery and appropriate packaging.
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A
Rating: 5 out of 5
the right size, very well protected for transport, fast delivery and very fair prices.
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Rating: 5 out of 5
Super fast
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A
Rating: 4 out of 5
all is ok
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A
Rating: 5 out of 5
Frankly, the service is of incredible quality and very fast. I'd just like to point out that the same cannot be said for the transport by the third-party company, which must surely have mishandled the product, which was bent at an angle when I opened it, despite impeccable packaging with Styrofoam and a wooden board to protect the contents.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect service with great professionalism.
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A
Rating: 4 out of 5
Just make sure that the sheet metal pieces are not scratched during handling.
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A
Rating: 5 out of 5
It's a pity you don't offer anodized aluminum and other stronger shades/heat treatments like 7075 T6, for example. Otherwise very good, great concept
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A
Rating: 5 out of 5
Each cut respects my measurements, the service is impeccable every time, thank you John 4th order made and certainly others will follow.
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A
Rating: 5 out of 5
Excellent quality, speed, price and service
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A
Rating: 5 out of 5
as usual
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A
Rating: 5 out of 5
very well
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A
Rating: 2 out of 5
product concerned: Stainless steel 304L raw and shiny on the site it says: The stainless steel plate is protected by a film to avoid any marks or scratches on the shiny side.
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