John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
The order received does not conform to the drawing. The laser has pointed to the center of the cutout, according to customer service, which leaves the customer in the lurch when a problem is indicated. The imported drawing did not indicate a problem in the website interface. On another hole, this one was made with a ratio of less than 0.8 times the thickness.
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Response from John Steel
Hello, Technically speaking, we can't make cuts smaller than 0.8 times the sheet thickness. You had numerous 4 mm diameter holes on an 8 mm thick sheet. We've pointed them out to you so that you can repeat them later. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
To do better, you'd have to launch in fab before getting the dxf...
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Acheteur Vérifié
Rating: 5 out of 5
Perfect as expected
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Acheteur Vérifié
Rating: 5 out of 5
Order conformed to my expectations. The product seems to be of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
All very well
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Acheteur Vérifié
Rating: 4 out of 5
Medium product finish
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Acheteur Vérifié
Rating: 4 out of 5
Compliant order but service. Delivery takes your customers for idiots too bad.
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Acheteur Vérifié
Rating: 5 out of 5
Completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Perfectly cut, fast delivery and appropriate packaging.
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Acheteur Vérifié
Rating: 5 out of 5
the right size, very well protected for transport, fast delivery and very fair prices.
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Acheteur Vérifié
Rating: 5 out of 5
Super fast
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Acheteur Vérifié
Rating: 4 out of 5
all is ok
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Acheteur Vérifié
Rating: 5 out of 5
Frankly, the service is of incredible quality and very fast. I'd just like to point out that the same cannot be said for the transport by the third-party company, which must surely have mishandled the product, which was bent at an angle when I opened it, despite impeccable packaging with Styrofoam and a wooden board to protect the contents.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Perfect service with great professionalism.
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Acheteur Vérifié
Rating: 4 out of 5
Just make sure that the sheet metal pieces are not scratched during handling.
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Acheteur Vérifié
Rating: 5 out of 5
It's a pity you don't offer anodized aluminum and other stronger shades/heat treatments like 7075 T6, for example. Otherwise very good, great concept
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Acheteur Vérifié
Rating: 5 out of 5
Each cut respects my measurements, the service is impeccable every time, thank you John 4th order made and certainly others will follow.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent quality, speed, price and service
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Acheteur Vérifié
Rating: 5 out of 5
as usual
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Acheteur Vérifié
Rating: 5 out of 5
very well
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Acheteur Vérifié
Rating: 2 out of 5
product concerned: Stainless steel 304L raw and shiny on the site it says: The stainless steel plate is protected by a film to avoid any marks or scratches on the shiny side.
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Acheteur Vérifié
Rating: 5 out of 5
The order was easy to place, the products complied and were delivered promptly.
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Acheteur Vérifié
Rating: 5 out of 5
Great service in case of problems
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Acheteur Vérifié
Rating: 4 out of 5
Ok for thé fiesta Order
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Acheteur Vérifié
Rating: 4 out of 5
Delivery of the parcel complicated, because there was not my name on the parcel this during by force of instance is goodwill, I managed to see my good.
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Acheteur Vérifié
Rating: 5 out of 5
Product as expected. Fast delivery as advertised. No worries.
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Acheteur Vérifié
Rating: 5 out of 5
Several orders and I'm satisfied, the work is always so clean. Once there was a problem...a little email explaining the problem and it was solved within 24 hours by a new manufacture.
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Acheteur Vérifié
Rating: 5 out of 5
Super efficient
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Acheteur Vérifié
Rating: 4 out of 5
I ordered an anti-trace aluminium hood base and to be honest, the finish is perfect, the cut is meticulous, I'm very satisfied, but the delivery was a horror. The dpd carrier forgot to indicate my name on the parcel (he indicated the name of the relay point). So I contacted customer service and they replied within 5 minutes.
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Acheteur Vérifié
Rating: 5 out of 5
short
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Acheteur Vérifié
Rating: 4 out of 5
Excellent advice, service and delivery
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Acheteur Vérifié
Rating: 5 out of 5
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
Great product and shipping thank you
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Acheteur Vérifié
Rating: 4 out of 5
Lots of cutting burrs, but nothing major. Good finish.
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Acheteur Vérifié
Rating: 5 out of 5
I am very happy with my order
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Acheteur Vérifié
Rating: 3 out of 5
A PROBLEM IN THE DELIVERY IF NOT MICKEL GOODS AND REASONABLE DELAYS
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Acheteur Vérifié
Rating: 4 out of 5
good product, conforms to what I asked for. On the other hand, problems with delivery: no warning at the relay point, and my name was not indicated on the parcel, so it was difficult to retrieve.
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable customer service. Very good consideration of my expectations and solutions found as quickly as possible. Nothing but the best.
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Acheteur Vérifié
Rating: 5 out of 5
Very fast
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