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A
Rating: 5 out of 5
The site is clear, practical, simple and humorous. Well done John
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Perfect, apart from a few knocks on the parcel which slightly distorted my cut-outs.
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A
Rating: 5 out of 5
quick and well done, very good
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A
Rating: 5 out of 5
The system is easy to use. For professionals (with an ALSACE TOLERIE account), payment by invoice instead of by credit card remains to be modified. The only point that hasn't been perfected to date is the referencing of orders, with the need to enter an order number that isn't included on the BLs.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Too bad the part is scratched
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Response from John Steel
Hi Valerie, Thank you for sharing your experience with John Steel. Products with a rough finish are likely to show traces of scratches of varying depth. This is quite normal. For a more aesthetic finish, you can opt for brushed or textured metals: they are protected by a film on the front (finish side). SteelTeam
A
Rating: 4 out of 5
I ordered a rectangular sheet with a round inner cut-out. The piece is impeccable. The packaging is very efficient for transport. The delivery time was as expected. I recommend the site. Small suggestion to the seller: Offer a more complete editor for more complex projects (we don't all have AutoCad).
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
No worries. Product and delivery as promised
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A
Rating: 5 out of 5
As ordered. Very satisfied.
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Rating: 5 out of 5
All very well
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A
Rating: 5 out of 5
Fast, compliant delivery. Clear, intuitive web interface - too bad you can't temporarily save your project.
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Rating: 5 out of 5
Nothing to report, everything was perfect. A. LECLERT
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Rating: 4 out of 5
Nothing to say, it's perfect
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Rating: 3 out of 5
Delivery tracking in English, plus 6 days to deliver. Customer service: following my concern about the delay in delivery, I contacted customer service who were supposed to call me back, but I'm still waiting.
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Rating: 5 out of 5
Product conforms to description. Delivery on time. Perfect.
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Rating: 2 out of 5
I still haven't received my order dated 16/09...
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A
Rating: 5 out of 5
R.A.S Delivery on time, on schedule
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Rating: 5 out of 5
Impeccable service, impeccable product and...impeccable communication and follow-up. What more could you ask for? Bravo l'Alsace (a Belgian who lived in Herrlisheim for 5 years). Patrick. PS other orders will follow.
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Rating: 5 out of 5
Delivery on time, material to exact measurements, perfect. Louis
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Rating: 5 out of 5
very satisfied corresponds well to my needs
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
I took my measurement, I chose the material, I entered the dimensions, I validated, I waited, I received on time, the goods are well packaged, new. I am satisfied with JS.
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Rating: 5 out of 5
customer service ok , site to recommend for individuals like me
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Product conforms to order, very well packaged and delivered on time Perfect service
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Rating: 5 out of 5
Very good product Measurements and cutting as ordered Top quality I recommend
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Rating: 5 out of 5
Impeccable.
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Rating: 5 out of 5
Meets my expectations. Fast delivery.
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Rating: 5 out of 5
Impeccable
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Rating: 5 out of 5
Competitive prices, made-to-measure with a simple interface, fast delivery, a creatively interesting site. I would recommend this company.
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Rating: 5 out of 5
Fast delivery following my internet order. Stainless steel plate very well packaged and in perfect condition with no burrs on the edges. Everything was perfect.
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Rating: 3 out of 5
The quality of John Steel's service, almost beyond reproach, is unfortunately marred by the partnership with UPS, which sometimes fails to deliver on time.
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Rating: 5 out of 5
Great product
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Rating: 5 out of 5
Fast, quality delivery
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Rating: 5 out of 5
Material received several months ago, completely in accordance with my order, shipping was fast. I'm 100% satisfied.
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Rating: 5 out of 5
I was very satisfied with the product and the delivery. The order tracking is very well done on the internet, the delivery time was respected and the delivery man was very courteous. For me, it was perfect.
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Rating: 5 out of 5
Very good good material well delivered change nothing
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Rating: 5 out of 5
Very serious, fast delivery, very good product.
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