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F
Rating: 5 out of 5
Easy-to-use website Large selection of metal plates Fast shipping and compliant product
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3, 4 and 5 stars
Reset filtersG
Rating: 4 out of 5
PERFECT DELIVERY AND PRODUCT
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M
Rating: 5 out of 5
Thank you for your efficiency
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J
Rating: 5 out of 5
Really great! I was worried about transporting it, but it was very well protected despite the weight of the plate... Manufacturing and delivery time very good and shorter than advertised!
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M
Rating: 5 out of 5
Very precise work. Quality steel that met my expectations. I have ordered another plate in raw steel.
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P
Rating: 5 out of 5
Order received faster than expected and the product was exactly what I expected.
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P
Rating: 5 out of 5
Simple operation and panel made to measure. Well packed. Only minor point: sms received as suoi the package was delivered when it had only arrived in the hands of the carrier or Quiproquo. But everything turned out fine. Thank you John Steel!
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X
Rating: 5 out of 5
Products conform to my order. Each plate (stainless steel) protected by an adhesive film. No risk of deformation. Very satisfied with my order.
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L
Rating: 5 out of 5
Impeccable quality and on-time delivery. I recommend it!
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W
Rating: 5 out of 5
Very good, well packaged product Very satisfied
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B
Rating: 5 out of 5
Good work nikel
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T
Rating: 5 out of 5
Very fast delivery, even though I had opted for delivery on D+15, an attractive sliding scale price once you buy in small series and impeccable parts. I've already placed several orders with them and will continue to do so!
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C
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Quality and fast work
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Y
Rating: 4 out of 5
Perfect for cutting, but the packaging needs to be improved for thin and long sheets. One of the sheets I received was slightly bent, but I was able to straighten it properly.
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M
Rating: 5 out of 5
The drawing is a bit laborious on the site if you want particular shapes, but the result is a piece cut perfectly as requested.
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L
Rating: 5 out of 5
Convenient service for do-it-yourselfers. Shipped quickly, dimensions respected.
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O
Rating: 5 out of 5
Perfect! Product as described
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J
Rating: 5 out of 5
very satisfied with my purchase, dimensions respected, clean cut, nothing to say, very, very happy. joel
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P
Rating: 2 out of 5
I ordered a small steel plate to make the top of a table: it arrived scratched and with impressions of cogs that must have been placed on it. No protective film was affixed to it, even though this is clearly indicated on the website. No doubt I must have benefited from a fall that must have been lying around...
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P
Rating: 5 out of 5
Part well machined and received on time
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G
Rating: 5 out of 5
Nothing to complain about, very fast delivery, parts in order. The tarrif stings a little but considering the speed of production and shipping, nothing to say. I had selected the long lead time, and it came as a big surprise less than 7 days later: it was at home. I'll definitely be back 🙂
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S
Rating: 5 out of 5
Perfect order, packaging and delivery.
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M
Rating: 5 out of 5
A pure marvel. Top product, very good quality. Very good contact with the person who took care of my personalized order. I recommend 100%.
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F
Rating: 5 out of 5
Order arrived on time, very well packaged. I recommend
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G
Rating: 5 out of 5
Top delivery times / Top packaging / Top product. 3rd order and as satisfied as ever, thank you very much!
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C
Rating: 5 out of 5
Fast delivery. Impeccable. Clean cut to order.
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M
Rating: 5 out of 5
Impeccable customer service. Steel sheet perfectly cut to the millimetre. My wooden door armouring project is a success.
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M
Rating: 5 out of 5
Perfect and very well packaged
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P
Rating: 5 out of 5
Great experience and perfect course.
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R
Rating: 2 out of 5
Perfect cutting, delivery time and packaging BUT "home" delivery never arrived...at home!
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Response from John Steel
Hello Rémi,
We sincerely apologize for the inconvenience you experienced during the delivery of your order. Your situation is quite exceptional and does not reflect the quality of service we strive to provide to our customers.
We would like to inform you that the problem is due to poor handling of your order by our carrier. We are currently in the process of resolving this problem to avoid any recurrence in the future.
We assure you that we are doing everything in our power to ensure that you, and all our customers, do not have to face this kind of situation again.
We thank you for your understanding and remain at your disposal should you have any further questions or concerns.
Yours sincerely, John Steel
We sincerely apologize for the inconvenience you experienced during the delivery of your order. Your situation is quite exceptional and does not reflect the quality of service we strive to provide to our customers.
We would like to inform you that the problem is due to poor handling of your order by our carrier. We are currently in the process of resolving this problem to avoid any recurrence in the future.
We assure you that we are doing everything in our power to ensure that you, and all our customers, do not have to face this kind of situation again.
We thank you for your understanding and remain at your disposal should you have any further questions or concerns.
Yours sincerely, John Steel
A
Rating: 5 out of 5
I ordered 2 stainless steel parts for my pool. I was delivered very quickly and the work is perfect!
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R
Rating: 5 out of 5
Custom-made order in line with our expectations, we are very satisfied with the result and the quality of customer service! :)
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C
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Shorter delivery times than expected. Quality product, good customer service.
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C
Rating: 5 out of 5
Fast shipping and super protected. High quality product. Congratulations!
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C
Rating: 5 out of 5
Fast, compliant, friendly sales department.
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P
Rating: 5 out of 5
Corresponds to initial request Finished and neat product Very well packaged
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L
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Le top Rapide
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