The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
I liked the multiple customization possibilities (although the software isn't very practical, I must admit, and I'm a 3d designer), the speed of delivery and the price. On the other hand, I'm a bit disappointed with the state of finish, the board wasn't perfectly flat, there were slight height differences on the different pieces of finger-jointed wood. It's a shame it took me hours of sanding to improve the condition. In the end, it's fine, but I could have done without it.
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Response from John Steel
Hello Verified Buyer,
We sincerely thank you for your feedback and are delighted that you appreciated our customization options, as well as the speed of shipping and the price of our products. We take note of your comments regarding the finish quality and we are committed to continuing to improve our processes to provide you with the best possible experience.
Best regards,
The John Steel Team
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Rating: 4 out of 5
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Rating: 5 out of 5
Everything is perfect!
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Rating: 5 out of 5
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Rating: 5 out of 5
a made-to-measure supply service at very acceptable prices and delivery times.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
The preview shows the cuts that will be made, but not the remaining surface.
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Rating: 5 out of 5
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Rating: 5 out of 5
Deadline Perfect packaging Quality of the part Exact measurement Nothing to say Good work
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Rating: 5 out of 5
Compliant, efficient and fast
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Rating: 4 out of 5
Hello, could you add a BL to your delivery?
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Response from John Steel
Hello, thank you for your comment. BLs, invoices and other documents are all available in the order history. On request, we can add them to the packages. Sincerely, John
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Rating: 5 out of 5
Very happy to have been working with John steel for 4 years now! Great quality, precise cuts and fast service.
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Rating: 4 out of 5
All very good, especially the packaging of the parcels, really well done. A small reservation about the tolerances of the online cutting software, I'd like to have it to the half millimeter, it's missing.
Fast, precise and of good quality I recommend, good value for money, the online configuration is simple, clear and easy.
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Rating: 5 out of 5
When everything's good, there's little to say.
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Rating: 5 out of 5
Very easy to use website, delivery ahead of schedule and very well packaged. Impeccable parts
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Rating: 5 out of 5
User-friendly computer portal with an easy-to-use configurator for metal cut-outs. Delivery to my dimensions, including cut-outs. 4 mm reinforced stainless steel, perfect for rainwater manhole covers. Everything was very well packaged and delivered in excellent condition (information e-mail). I have nothing to suggest as an improvement, and that's quite rare. I highly recommend this company.
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Response from John Steel
The John Steel team and I would like to thank you for your comment. It shows us that we're heading in the right direction :-) Despite everything, we are not going to stop our efforts, to propose an always more qualitative service! Sincerely, John
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Rating: 5 out of 5
Excellent interpersonal skills. Very good service. I recommend
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Rating: 5 out of 5
Practical and simple, I recommend it!
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Rating: 5 out of 5
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Rating: 5 out of 5
Very satisfied with the order
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
No problems from order to delivery. Secure payment.
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Rating: 5 out of 5
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Rating: 5 out of 5
An experiment to make a decorative steel piece with a support that I welded on afterwards. The result is perfect. Thank you for your service and your interface, which helps avoid design errors. Christophe domotronic.fr
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Rating: 5 out of 5
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Rating: 5 out of 5
Efficient made-to-measure service
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Rating: 5 out of 5
Great service for machining metal plates.
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Rating: 5 out of 5
fast beautiful work correct price!!!!!
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Rating: 5 out of 5
Super service, fast. What's more, following a delivery problem, they did what was necessary to re-deliver my order. Really top-notch.
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Rating: 5 out of 5
Perfect! Top-notch company Thanks to the whole team
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Rating: 5 out of 5
Very responsive to my requests and the order was completed very quickly.
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Rating: 5 out of 5
user-friendly web portal. Fast and professional technical advice. Very reasonable price and short delivery times.
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Rating: 4 out of 5
nothing to say, don't change a thing
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Rating: 5 out of 5
Very nice cuts, service available and attentive. Really very satisfied. I recommend ?
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Rating: 5 out of 5
Very good service. Help by e-mail to convert a file into dxf and then place the order in less than 5 minutes!
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Rating: 5 out of 5
A simple, efficient website, short lead times, quality parts and responsive after-sales service. John Steel quickly becomes indispensable!
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