Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2, 3, 4 and 5 stars

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F
Frédéric N.
Rating: 5 out of 5
following a purchase from 22/01/2026
Perfect
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Mario P.
Rating: 5 out of 5
following a purchase from 25/01/2026
Very good
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Pietro O.
Rating: 5 out of 5
following a purchase from 13/01/2026
Work done professionally and on time. Fast shipping.
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Alain J.
Rating: 5 out of 5
following a purchase from 19/01/2026
The work done is excellent. The cutting as well as the notches are clean and perfectly match the dimensions that were indicated as well as the position of the drill holes. The proposed price is unbeatable compared to the competition online, which is a definite advantage. One negative point, however, concerns the use of the integrated software for creating a complex part, not really easy to use; I should have provided the file in dxf.
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Joachim D.
Rating: 5 out of 5
following a purchase from 23/01/2026
Perfect! Deadlines respected.
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Ghislain P.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect!
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Christian B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Part perfectly in accordance with the order and perfectly executed. Price of the part and transport is quite reasonable.
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Michel H.
Rating: 5 out of 5
following a purchase from 15/01/2026
Quality and speed
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 25/12/2025
Satisfied with the delivered goods, I recommend
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Loup Z.
Rating: 5 out of 5
following a purchase from 16/01/2026
Super final product. A good tip to start. Quick and pleasant exchanges. Reasonable price. Fast manufacturing. I recommend it 200%
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Patrick J.
Rating: 5 out of 5
following a purchase from 23/12/2025
Great product!
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Didier P.
Rating: 5 out of 5
following a purchase from 19/01/2026
Fast and good quality
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John Z.
Rating: 5 out of 5
following a purchase from 16/01/2026
The advice allowed me to perfect my project even before placing the order. The navigation on the site is simple and clear. Delivery was top-notch: the package was perfectly wrapped and the delivery person was available. As for the creation, it is magnificent, with a result that far exceeds my expectations. I recommend without hesitation.
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Mario F.
Rating: 5 out of 5
following a purchase from 03/01/2026
Good quality, impeccable cut Very satisfied.
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FRANCIS D.
Rating: 4 out of 5
following a purchase from 05/01/2026
Product ok. Delivery a bit long compared to the announcements at the time of the order
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Vincent M.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect thank you
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Alexandre B.
Rating: 5 out of 5
following a purchase from 17/01/2026
Very fast delivery, everything is perfect and in accordance with the order.
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Jérome C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Arrived on time. Precise cut, beautiful material....very satisfied. I recommend it with my eyes closed
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Martial M.
Rating: 4 out of 5
following a purchase from 11/01/2026
OK for everything: quality, packaging, delivery
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Jean marc G.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very reactive. Fast. Careful work, fast delivery. A big congratulations to this company.
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JEAN-LUC C.
Rating: 5 out of 5
following a purchase from 10/01/2026
Ras, shorter delay than announced at the order, however diamond mirror 1mm shorter. But well, it fits with a shim in the support. Regards
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Germano L.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect everything is great very fast delivery I recommend
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stephane M.
Rating: 5 out of 5
following a purchase from 24/12/2025
compliant product, careful delivery, I recommend!
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Didier J.
Rating: 5 out of 5
following a purchase from 08/01/2026
Impeccable. Thank you very much
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Didier K.
Rating: 5 out of 5
following a purchase from 07/01/2026
Quality materials, top packaging, and fast shipping..
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François M.
Rating: 4 out of 5
following a purchase from 08/01/2026
quick and beautiful work
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Christian G.
Rating: 5 out of 5
following a purchase from 08/01/2026
Fast, efficient and perfectly in accordance with the order. +++
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Marco F.
Rating: 5 out of 5
following a purchase from 04/01/2026
Great
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Willy S.
Rating: 4 out of 5
following a purchase from 06/01/2026
Good quality and precision of cuts. Fast delivery. High price!
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loic D.
Rating: 5 out of 5
following a purchase from 18/12/2025
nothing to say, very good. good job.
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Christian B.
Rating: 5 out of 5
following a purchase from 09/12/2025
I asked for two plates that are too thick (2mm) and they are too heavy, I have to resell them.
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Francesco C.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very satisfied with my purchase, product and careful packaging
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FABRICE A.
Rating: 5 out of 5
following a purchase from 17/12/2025
On-time delivery, package perfectly protected. Thank you
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Francis D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Order received well, within the announced deadlines, well packaged. Good quality product, in accordance with the description.
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Christophe D.
Rating: 5 out of 5
following a purchase from 27/12/2025
Product completely conforms to my order, delivered on time.
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Sébastien P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Perfect: fast and packaging
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H V.
Rating: 5 out of 5
following a purchase from 14/12/2025
Excellent work and good delivery.
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GUY R.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything was perfect
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Camille G.
Rating: 2 out of 5
following a purchase from 09/12/2025
So perfect product! The cut and the drilling are spot on! However, I only give 2 stars for the delivery... They need to stop working with TNT... They swapped my package with someone else's and no help was provided.... I managed to find this person thanks to the invoice present in the package (which luckily had received my package and lived not far from me) and to recover my package... In short, I had to do TNT's job...
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Response from John Steel
Hello Camille,

Thank you for taking the time to share your experience. We are pleased to hear that you are satisfied with the product, but we understand your frustration regarding the delivery. We invite you to contact us directly so that we can discuss this situation and provide you with any necessary assistance.

Best regards,
The John Steel team
C
Christophe J.
Rating: 5 out of 5
following a purchase from 04/12/2025
everything was perfect
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