Customer reviews of John Steel

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/10/2019 à 12h19

Nice, easy-to-use website with good advice on selection and installation, impeccable products, very good packaging, fair prices, especially with free delivery, excellent customer service (honest answers to customer questions). Only downside: delivery took 8 days longer than expected (production delay due to an overload of orders in September, I was told).

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/10/2019 à 09h51

Product conforms to order, fast delivery. Simple and efficient service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/10/2019 à 08h35

DPD delivery for Belgium: a better service may be available

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/09/2019 à 13h11

Fast and professional

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/09/2019 à 08h33

Good contact and responsiveness

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/09/2019 à 13h50

super efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/09/2019 à 15h48

Everything went smoothly. Fast, very solid packaging...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/09/2019 à 11h47

Quality materials and workmanship

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/09/2019 à 21h51

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/09/2019 à 15h40

Very well packed

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/09/2019 à 21h23

Fast and the online help service is perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/09/2019 à 20h50

Compliant product and, above all, top-notch customer service. They even contacted me by phone to help me finalize my part. Very professional. Very professional.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/09/2019 à 18h45

it's perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/09/2019 à 16h25

Very well done Reasonable price

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/09/2019 à 21h22

Well received, fast delivery, just what I needed. Satisfied, I recommend John Steel. Thank you very much.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/09/2019 à 11h26

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/09/2019 à 21h13

Very good. Fast delivery and responsiveness after an error in the package.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/09/2019 à 17h50

The only really negative point, which renders all the other positive points null and void, is the quality of the material. I've never seen aluminum so soft, especially in 4mm thickness, and the plate arrived twisted, which I was just about able to straighten with the force of my fingers. It's a pity, because the rest of the performance is good. I hope the same doesn't apply to stainless steel, and I wish you all the best.

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Response from John Steel Published on 29/11/-0001

Hello, thank you for your comment. The aluminum we sell is 5754H111 as mentioned in the product sheet. It is not surprising that the part is twisted and easily straightened given the number of cuts and the little material remaining in some places. We remain at your disposal should you require any technical information before placing an order. John

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2019 à 16h58

fast delivery and compliant product, excellent service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2019 à 13h12

perfect product very nice cut

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/09/2019 à 12h12

Too classy

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/09/2019 à 08h19

Although the aluminum parts were chosen to be "raw

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Response from John Steel Published on 29/11/-0001

I would have liked the surface to be a little less scratched. However

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/09/2019 à 19h31

In keeping with the model sent. The only drawback is that there are deep scratches.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/09/2019 à 21h39

The packaging of the order is really top notch

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2019 à 20h50

Part precisely as ordered. On-time delivery. Competitive price.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2019 à 11h39

Hyper fast ...Perfect ...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2019 à 11h36

Quite simply, completely satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2019 à 20h12

Fast & Efficient (top live chat, thank you)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/09/2019 à 13h23

fast shipping very happy with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/09/2019 à 20h48

Always top, fast, precise, nothing to complain about. Thanks for continuing to exist :o)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/09/2019 à 12h39

Everything was perfect. Faster than expected delivery, impeccable packaging and top-notch parts.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/09/2019 à 14h36

Very professional.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/09/2019 à 12h34

It's perfect, don't change a thing. Very satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/09/2019 à 11h16

Seriousness, both in terms of quality and deadlines.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/09/2019 à 18h53

RAS, excellent finish.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/09/2019 à 15h38

Super easy. Super quality.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/09/2019 à 13h26

After having clarified a problem due to the initial dxf file exported from Sketchup, on very efficient and immediate advice from customer service through chat".

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Response from John Steel Published on 29/11/-0001

the corrected files were cut and delivered in less than a week to Germany. Safe and secure packaging."

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2019 à 08h32

delivery received on time and well packaged.nothing to say

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/09/2019 à 13h39

This time no delivery problems due to TNT. I would like to take this opportunity to congratulate JS for the time when the delivery got lost: they sent me back the remanufactured goods to serve me quickly. Thank you for my customers. This time is standard": fast delivery

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Response from John Steel Published on 29/11/-0001

impeccable product."

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/09/2019 à 10h44

Thank you.

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