Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
5 4 341 87% 4 473 9% 3 91 2% 2 47 1% 1 66 1%

Summary of reviews

John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
Despite a slightly long lead time, the order met my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
good service
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 4 out of 5
Ordered a 4 mm steel plate with cut-outs. Very satisfied with the result, delivery on time. The only downside is that the price, including "delivery charges", makes no difference between delivery to the workshop or shipment by DHL, which amounts to selling at a higher price to regional customers looking directly for their order."
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Acheteur Vérifié
Rating: 4 out of 5
Unfortunately the merchandise was damaged during transport, a corner was bent ... But fortunately the advice given by the person of john steel helped me to straighten the corner .delais impeccable customer service nikel . cordialement
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Acheteur Vérifié
Rating: 4 out of 5
Delivery as expected in good material. Very pleased
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Acheteur Vérifié
Rating: 4 out of 5
plate as described and shipped well packaged thank you
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback. We are delighted that the plaque met your expectations and that the shipping was up to your standards. We would be happy to see you again very soon in our online store.

Best regards,
The John Steel team
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Acheteur Vérifié
Rating: 4 out of 5
Big delivery problems, thanks DHL
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Response from John Steel
Hello Verified Buyer,

Thank you for your feedback and we are delighted to hear that you are very satisfied with your order. We understand that delivery issues can be frustrating and we appreciate your patience.

Best regards,
The John Steel shop team
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Acheteur Vérifié
Rating: 3 out of 5
The goods I ordered arrived with multiple scratches, perhaps it's impossible to do otherwise, but given that the order is installed inside my house I had to give it additional treatment.
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Acheteur Vérifié
Rating: 4 out of 5
Twisted sheet metal corners
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted that you appreciated your experience with us, even though the corners of the sheet did not entirely satisfy you. Your opinion is valuable and will help us improve our products.

Best regards,
The John Steel team
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Acheteur Vérifié
Rating: 4 out of 5
It's all good
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again very soon in our store.

Best regards,
The John Steel store team.
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