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A
Rating: 5 out of 5
Customer service that listens to your needs. I highly recommend this site.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Easy ordering, fast delivery, no problems. Top supplier. +++++
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Rating: 5 out of 5
Excellent communication, in particular.
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A
Rating: 5 out of 5
Fast delivery. Perfect product
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
compliant on-time delivery
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A
Rating: 5 out of 5
They are true professionals.
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Perfect merchandise and service, only delivery costs a little high for small parts and no choice of carrier.
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A
Rating: 5 out of 5
As on previous occasions, the work was neat and super fast.
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Rating: 5 out of 5
Despite a few minor difficulties with the price editor, the service was impeccable. The part was exactly what I expected, and delivery was fast. In short, excellent service". I recommend".
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A
Rating: 5 out of 5
perfect thanks for the delivery
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Rating: 5 out of 5
Just as I wanted. Very satisfied. Thank you
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Rating: 5 out of 5
Ordered on Friday morning, delivered the next day at 10am Excellent quality cut. I am fully satisfied.
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Rating: 5 out of 5
Very satisfied with your services.
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Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Always well done and fast
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Rating: 5 out of 5
there's absolutely nothing special to say except congratulate john steel for its expertise and professionalism. thank you again for this order.
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Rating: 5 out of 5
quality, speed, nothing to say.
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Rating: 5 out of 5
Excellent service, products available quickly
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A
Rating: 5 out of 5
very fast delivery i am very satisfied
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A
Rating: 5 out of 5
Once again, a perfect job. Super fast delivery. Thanks JohnSteel
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Rating: 5 out of 5
excellent.
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A
Rating: 5 out of 5
nothing to complain about :)
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Rating: 5 out of 5
Very responsive customer service, very helpful for a first attempt at a new project.
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Rating: 5 out of 5
Perfect as usual.
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Rating: 5 out of 5
Nothing to say. It's perfect.
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Rating: 5 out of 5
typing error on the delivery address, but everything is back in order thanks to the John Steel team Good work and efficient Revazur swimming pool
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Rating: 5 out of 5
Super fast production and delivery, and impeccable packaging. This was not my first order and certainly not my last. Bravo to the entire John Steel team for a very good service.
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A
Rating: 5 out of 5
Product conforms and deadline met, but price is high
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Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Customer service for dwg defects was great (done live on chat). The goods are clean and well packaged. Delivery times are respected (about 1 week). It's just a bit expensive... Nicolas
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Rating: 5 out of 5
Perfect service
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Rating: 2 out of 5
The order received does not conform to the drawing. The laser has pointed to the center of the cutout, according to customer service, which leaves the customer in the lurch when a problem is indicated. The imported drawing did not indicate a problem in the website interface. On another hole, this one was made with a ratio of less than 0.8 times the thickness.
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Response from John Steel
Hello, Technically speaking, we can't make cuts smaller than 0.8 times the sheet thickness. You had numerous 4 mm diameter holes on an 8 mm thick sheet. We've pointed them out to you so that you can repeat them later. Have a nice day.
A
Rating: 5 out of 5
To do better, you'd have to launch in fab before getting the dxf...
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A
Rating: 5 out of 5
Perfect as expected
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A
Rating: 5 out of 5
Order conformed to my expectations. The product seems to be of very good quality.
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A
Rating: 5 out of 5
All very well
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Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Perfectly cut, fast delivery and appropriate packaging.
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