Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2, 3 and 5 stars

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P
Patrick W.
Rating: 5 out of 5
following a purchase from 16/06/2025
Several orders already placed. The quality is excellent and the prices are attractive. A conscientious company that cares about always being professional!
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didier L.
Rating: 5 out of 5
following a purchase from 15/06/2025
Excellent performance
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joel G.
Rating: 5 out of 5
following a purchase from 21/06/2025
Quality realization, compliant with my order, very carefully packaged. Manufacturing and delivery time very correct.
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Angel M.
Rating: 5 out of 5
following a purchase from 09/06/2025
Order received perfectly compliant and very well protected. Strange pricing policy, a 30 mm x 2000 mm aluminum strip costs much less than 4 strips of 30 mm x 500 mm
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Anne R.
Rating: 5 out of 5
following a purchase from 23/06/2025
I ordered a custom aluminum hood frame. The product is perfect, very good quality. Very efficient customer service
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Luc T.
Rating: 5 out of 5
following a purchase from 26/06/2025
Product conforms to the order. Delivery ahead of the scheduled date. Company to recommend.
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Jacques L.
Rating: 5 out of 5
following a purchase from 11/06/2025
From ordering to delivery, all steps went as desired. The information is clear and respected, and I should also mention the care taken in the packaging. I don't have major needs for John Steel products, but this order is my second; the quality was already there a few years ago to the point that I would recommend without hesitation a third time if needed. A score of 6 out of 5 would be deserved.
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Alain J.
Rating: 5 out of 5
following a purchase from 11/06/2025
Perfect, as requested
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Arlette H.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very satisfied with my order.
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Sylvain B.
Rating: 5 out of 5
following a purchase from 24/04/2025
delivery and ordered item impeccable. phone call to receive technical information: 5/5
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Serge O.
Rating: 5 out of 5
following a purchase from 04/06/2025
OK
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DIDIER N.
Rating: 5 out of 5
following a purchase from 11/06/2025
serious company and fast shipping, I recommend
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Etienne P.
Rating: 5 out of 5
following a purchase from 28/05/2025
Nickel, no issues with dimensions and reception as agreed.
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Marie-Laure D.
Rating: 5 out of 5
following a purchase from 30/05/2025
Very satisfied.
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Clément M.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very good, order as expected.
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DUCARD SARTORI I.
Rating: 5 out of 5
following a purchase from 30/05/2025
Thank you for your service. The order and receipt of the product went well. The product meets the request. The dimensions are respected and the cutting is impeccable, especially the deburring. I highly recommend this site.
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perrine J.
Rating: 5 out of 5
following a purchase from 29/04/2025
it's exactly what I wanted
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 30/05/2025
Good but significant production cost.
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didier D.
Rating: 5 out of 5
following a purchase from 25/05/2025
ras
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Myriane L.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very satisfied I recommend this company
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Bernard D.
Rating: 5 out of 5
following a purchase from 26/05/2025
Very good, attentive to feedback
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Bruno V.
Rating: 5 out of 5
following a purchase from 01/06/2025
Hello Delivery on time and especially well packaged.. I am fully satisfied
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Yves C.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very satisfied
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JEROME C.
Rating: 5 out of 5
following a purchase from 25/05/2025
Very satisfied with the delivery, packaging, and product (custom aluminum plate)
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JEAN FRANCOIS T.
Rating: 5 out of 5
following a purchase from 22/05/2025
Perfect
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Tiffany B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Superb transaction, competent and friendly staff! What a joy to have helpful and kind people. Thank you for the high-quality product delivered on time. Best regards
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Jean Marc R.
Rating: 5 out of 5
following a purchase from 24/05/2025
Ras
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Bruno S.
Rating: 5 out of 5
following a purchase from 26/05/2025
meets my expectations, fast delivery and very well packaged
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Alfredo N.
Rating: 5 out of 5
following a purchase from 23/05/2025
Parts conforming to the plan, clean cut, well-protected parts in their packaging. I will return as a customer to them!
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Jerome P.
Rating: 5 out of 5
following a purchase from 21/05/2025
Very good nickel service, very responsive customer service! I highly recommend.
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Robert C.
Rating: 5 out of 5
following a purchase from 21/05/2025
Excellent product. Delivery times as agreed upon at the order. Shopping experience: excellent.
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Benoit A.
Rating: 5 out of 5
following a purchase from 12/05/2025
Beautiful quality of the metal and the cut; I will not hesitate to recommend!
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Werner K.
Rating: 5 out of 5
following a purchase from 25/05/2025
Nice design, simple, intuitive, and effective
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Ludovic D.
Rating: 3 out of 5
following a purchase from 21/05/2025
The edges of the plates must have been cleaned because the adhesive was melted around the edges of the plates.
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Response from John Steel
Hello,

Thank you for taking the time to share your experience. We are sincerely sorry for this inconvenience: this type of issue is really very rare and does not reflect our usual quality level. It is exceptional for the protective film to melt like this around the edges of the plates.

Please do not hesitate to reach out to us if needed, we remain at your disposal and hope to fully regain your trust with your next order.

Best regards,
The John Steel team
P
Philippe W.
Rating: 5 out of 5
following a purchase from 30/04/2025
Well-made site, multiple possibilities, clean and well-sized products
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Bruno C.
Rating: 5 out of 5
following a purchase from 22/05/2025
Good work, good deadline...
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Frédéric G.
Rating: 5 out of 5
following a purchase from 13/05/2025
No problem, delivery as expected. I recommend.
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jean-benoit R.
Rating: 5 out of 5
following a purchase from 14/05/2025
Great, I received what I ordered
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Jacques L.
Rating: 5 out of 5
following a purchase from 19/05/2025
Packaging and delivery were impeccable. I am satisfied with the product.
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Sandrine G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Exact dimensions respected. Fast delivery. It's perfect.
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