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D
Rating: 5 out of 5
Quality and deadlines were met :-)
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very good service, impeccable products and well packaged. Good delivery. A little long delays (about ten days), but OK, second order in progress ...
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E
Rating: 5 out of 5
Everything is perfect, a really serious site, fast shipping, well packaged, I recommend without worry.
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F
Rating: 5 out of 5
Flawless cut, to the millimeter. The material is of high quality. Perfect.
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J
Rating: 5 out of 5
Top, deadlines and beautiful craftsmanship.
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P
Rating: 5 out of 5
Professional work
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O
Rating: 5 out of 5
Quality and corresponds to the order
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F
Rating: 5 out of 5
as always, nothing to say.
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G
Rating: 5 out of 5
Satisfied with the part that was delivered to me, it matches exactly what I ordered.
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P
Rating: 5 out of 5
Good Seller Good Shipment
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D
Rating: 5 out of 5
High quality product. Very short delivery times. I recommend John Steel's services.
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S
Rating: 5 out of 5
Very serious and professional company, quality guaranteed! Transport and packaging are perfect, and communication is top-notch.
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G
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
according to the order
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G
Rating: 5 out of 5
Everything went very well!!!
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B
Rating: 5 out of 5
The ordered plate has the exact dimensions requested and was perfectly packaged for transport. The Corten steel is already starting to rust: great!
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L
Rating: 5 out of 5
Perfect, very serious
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S
Rating: 5 out of 5
ORDER AND DELIVERY PERFECT
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A
Rating: 5 out of 5
About ten orders, all delivered within the announced deadlines, all rigorously compliant. Never had the slightest problem. Well done.
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R
Rating: 5 out of 5
Nothing to say, quality product, compliant and delivered quickly
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F
Rating: 5 out of 5
Very good, fairly quick delivery and very good packaging, plate very well cut, just a little bit expensive.
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S
Rating: 5 out of 5
Product conforms to my request, delivery time a bit long but announced so no surprise
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C
Rating: 5 out of 5
Product as described, fast delivery, recommended
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L
Rating: 5 out of 5
Completely satisfied with my order!
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A
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good, product as described and well packaged, delivery quite fast.
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N
Rating: 5 out of 5
good site
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F
Rating: 5 out of 5
Very happy with the merchandise and the delivery conditions
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P
Rating: 5 out of 5
The packaging is carefully done. I recommend.
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R
Rating: 2 out of 5
Hello, I was disappointed with my order because I wanted parts of 167/158cm and I received 167mm and 158mm. It's my fault because I didn't check that the software had returned my order in mm. The price seemed reasonable to me but not for such small parts.
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Response from John Steel
Hello,
We are sincerely sorry to hear about your disappointment regarding your order. We completely understand your frustration, especially when a unit error can lead to such a difference in dimensions.
Even though you mention that it was an oversight related to the automatic conversion to millimeters, we would have liked it to be clearer in the process to avoid this kind of situation. Your feedback is valuable, and we will look into how to better alert our users on this point during the validation of their orders.
We hope to have the opportunity to provide you with a better experience in the future. Please do not hesitate to contact us if we can assist you in any way.
Best regards,
John Steel.
We are sincerely sorry to hear about your disappointment regarding your order. We completely understand your frustration, especially when a unit error can lead to such a difference in dimensions.
Even though you mention that it was an oversight related to the automatic conversion to millimeters, we would have liked it to be clearer in the process to avoid this kind of situation. Your feedback is valuable, and we will look into how to better alert our users on this point during the validation of their orders.
We hope to have the opportunity to provide you with a better experience in the future. Please do not hesitate to contact us if we can assist you in any way.
Best regards,
John Steel.
C
Rating: 5 out of 5
Fast and in accordance with the order!
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D
Rating: 5 out of 5
Always precise and efficient!
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M
Rating: 5 out of 5
I ordered brushed stainless steel plates and I am delighted with the quality. The material is superb and the cutting is perfectly in line with the specified measurements. The plates were carefully packaged. I would also like to add that the customer service is truly exceptional. I recommend John Steel 100%!
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M
Rating: 5 out of 5
Product fully compliant, careful packaging and respect for delivery time.
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J
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Top company, serious, fast, and efficient.
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Y
Rating: 5 out of 5
very satisfied
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G
Rating: 5 out of 5
Serious company, respectful of its commitments. Impeccable cutting - I am very happy with my purchase and will not hesitate to contact you again for a future order. My son-in-law asked me which company I had my plaque made from, and of course, I told him John Steel!!! Thank you.
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