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Rating: 5 out of 5
Great exchange to customize a Corten steel plate. Very responsive. Fast delivery. No complaints.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast and efficient. I recommend it.
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Rating: 5 out of 5
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Rating: 2 out of 5
Response from John Steel
Hello Verified Buyer,
Thank you for sharing your feedback. Your satisfaction is important to us and we would like to understand what did not meet your expectations. Please feel free to contact us directly so that we can discuss and find a solution together.
Best regards,
The John Steel shop team
Thank you for sharing your feedback. Your satisfaction is important to us and we would like to understand what did not meet your expectations. Please feel free to contact us directly so that we can discuss and find a solution together.
Best regards,
The John Steel shop team
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Rating: 5 out of 5
Perfect communication. Shipment conforms. Packaging impeccable.
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Rating: 3 out of 5
a little too expensive compared to other sites i've been ordering from john steel for a few years (i'm aware of the increase in material) the price is getting more and more expensive
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Response from John Steel
Thank you for your comment. It's true that material costs fluctuate greatly. But you should know that we absorb a large part of this increase. I invite you to look at our prices several times, and you'll see that we try to keep our prices as stable as possible. In the end, we're in line with our market. Wishing you a good day, John
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Rating: 5 out of 5
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Rating: 5 out of 5
Very satisfied, deadline met I recommend .
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Rating: 5 out of 5
Great quality and quick turnaround!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I have to admit that at first, I was a little reluctant to use this group to order a part for my 3D printer. The technical department helped me finalize my order. I was also a little worried about final deformation in transit. My part arrived perfectly protected in its packaging. It corresponds in every way to my expectations and to my drawing (from a dimensional point of view). The prices are perfectly competitive and reasonable. If I had to do another part tomorrow, I'd definitely come back to them. I'd definitely recommend them.
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Response from John Steel
John Steel and his team would like to thank you for your comment. An atypical service is not automatic, but to try is to adopt us! We're delighted to have been able to satisfy you, despite your preconceptions. We'll be happy to answer any questions you may have. John looks forward to cutting your future projects!
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Rating: 5 out of 5
Very good site, fast delivery and happy with my order, I recommend it to everyone.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast turnaround and quality; don't change a thing!
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Rating: 5 out of 5
very quick turnaround, parts conform to drawings and clean, all good
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Rating: 5 out of 5
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Rating: 5 out of 5
bonjour, très bien très sérieuse ,parfait
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Rating: 5 out of 5
Efficiency, speed and fair prices! Hats off to
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Rating: 5 out of 5
The service, the quick response to our questions and the beautiful realization.
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Rating: 5 out of 5
Premium service! The site is very clear, with lots of information. The advance notice of delivery with driver tracking is a real plus. The rest is as ordered. I recommend John!
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Rating: 5 out of 5
fast, good material, as I expected, careful packaging, don't change a thing!
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Rating: 5 out of 5
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Rating: 5 out of 5
Rapid response from technical department to correct errors in the DXF cutting file. High cutting precision in 10/10 stainless steel "errors" of 1/10th of a mm or less.
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Rating: 5 out of 5
Responsiveness, precision, meeting deadlines. Very good service. Product complies in all respects with request
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Rating: 5 out of 5
I had a board made to measure to put on my bar Elie is perfect The packaging was really very neat. Fast delivery
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Rating: 5 out of 5
Thank you for your work. A very well done site, where you can reproduce the exact shape of what you need. Fast shipping with tracking. And in the end, a simply perfect part. In just a few clicks, I was able to have a plate made that enabled me to repair an office chair (including the readaptation of a seat bottom because the screw layout was no longer the same) at low cost. Thank you to everyone involved, I'm delighted with your work. Sincerely
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Rating: 5 out of 5
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Rating: 5 out of 5
The choice of deadlines is a plus (when you're not in a hurry). The work is very good, I'm very satisfied. On the other hand, the carrier announced by sms a delivery on Saturday 18th June morning. It didn't happen, without any explanation or apology. On Monday 20th, a new delivery notice by e-mail, this time very good, with GPS tracking of the truck, and a very friendly deliveryman, who was unaware of the previous incident.....
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Rating: 5 out of 5
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Rating: 5 out of 5
Reliability, very professional delivery, perfect packaging
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Rating: 5 out of 5
Fast and professional. In short, perfect.
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Rating: 5 out of 5
Product conforms to my order for a stainless steel plate_304L_brut in thickness of 5 mm, 650mm x 410mm, to make a plancha. I recommend JohnSteel.
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Rating: 5 out of 5
Precise, well-packaged and fast production/delivery. A little pricey but great service!
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