Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
5 4 341 87% 4 473 9% 3 91 2% 2 47 1% 1 66 1%

Summary of reviews

John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2021
Fast delivery, customer contact, and quality of the product received (precision-cut stainless steel plate).
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
professional work, delivery as expected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2021
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your review and for taking the time to share your experience. We hope to see you again soon in our online store and offer you an even more satisfying experience.

Sincerely,
The John Steel Team
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Acheteur Vérifié
Rating: 3 out of 5
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Response from John Steel
Hello Verified Buyer,

Thank you for your feedback and we are pleased to see that you are satisfied with your experience. Your opinion is valuable to us and motivates us to continue improving our service.

Best regards,
The John Steel team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
I've been working with John Steel for over a year. I make handcrafted furniture and barbecues. The cutting has always been of the highest quality, with no burrs. What's more, the customer service department has often given me very good advice for my more technical cuts. I recommend this company 100%.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
Excellent work, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
I asked them to let me have the cutting parts (needed for my project). they never answered me if it was possible or not. all in all I considered that it was good and I didn't receive anything. if I had had the return of their impossibility, I would never have ordered. unless they don't care about the customer message box!
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
Beautiful metal plate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Simplicity of the website, order tracking, price, complies with product expectations. respect for the product. However, there is room for improvement in terms of delivery. Delivery times, for example.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Impec
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
compliant product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
Product as requested; fast delivery. Team always on hand to answer questions. Pleasant discussions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
impeccable, just as I wanted!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
impeccable, just as I wanted!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
Super job as requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2021
Super job as requested
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Bertrand S.
Rating: 5 out of 5
following a purchase from 03/09/2021
John Steel makes it possible to customize directly: fast delivery, perfect measurements, all you have to do is use your imagination, and John Steel does the rest.
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Acheteur Vérifié
Rating: 5 out of 5
John Steel makes it possible to customize directly: fast delivery, perfect measurements, all you have to do is use your imagination, and John Steel does the rest.
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