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A
Rating: 5 out of 5
+++ customer relations
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Ras, Part as requested. Correct price and therefore I recommend the services
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A
Rating: 5 out of 5
John & Brigitte always on top!!!
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A
Rating: 5 out of 5
Perfection on every level, product conforms to specifications, cut as desired, fast delivery, top packaging....
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B
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
fine
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A
Rating: 3 out of 5
The visual aspect of the brushed aluminium credenza I received does not correspond to the image presented on the John Steel website. I am therefore very disappointed with what I received;
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Response from John Steel
Good
A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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A
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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M
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
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A
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
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B
Rating: 3 out of 5
The visual aspect of the brushed aluminium credenza I received does not correspond to the image presented on the John Steel website. I am therefore very disappointed with what I received;
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Response from John Steel
Hello Bernard,
Thank you for taking the time to share your feedback. We are sorry to hear that the visual aspect of your credenza does not meet your expectations. Your feedback is valuable to us and we hope to welcome you back to our store to fully satisfy you.
Best regards,
The John Steel team
Thank you for taking the time to share your feedback. We are sorry to hear that the visual aspect of your credenza does not meet your expectations. Your feedback is valuable to us and we hope to welcome you back to our store to fully satisfy you.
Best regards,
The John Steel team
A
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
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A
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
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G
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
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A
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Conforming material. Fast delivery. Very satisfied
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A
Rating: 5 out of 5
Efficient service, perfect quality, fast delivery...
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F
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Quality wood and great service!
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B
Rating: 5 out of 5
Efficient service, perfect quality, fast delivery...
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A
Rating: 5 out of 5
Excellent service, I recommend
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N
Rating: 5 out of 5
Excellent service, I recommend
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A
Rating: 5 out of 5
John Steel cuts metal but customer service is made of CONCRETE
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A
Rating: 5 out of 5
John Steel cuts metal but customer service is made of CONCRETE
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A
Rating: 5 out of 5
Everything is perfect, from the website to the quality of delivery.
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A
Rating: 5 out of 5
Everything is perfect, from the website to the quality of delivery.
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
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F
Rating: 5 out of 5
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
nothing to complain about either the delivery or the order
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S
Rating: 5 out of 5
nothing to complain about either the delivery or the order
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A
Rating: 5 out of 5
Notify us when you can produce bent parts
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A
Rating: 5 out of 5
A very serious Alsatian company that listens to its customers. The material delivered, in my case a stainless steel plate with an impeccable finish and optimum protection to protect the product during transport. What's more, the prices charged are among the lowest on the market, and shipping costs are virtually non-existent. I highly recommend the John Steel site.
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A
Rating: 5 out of 5
Really TOP. The product is super quality. The holes and cut-outs are super clean. Very responsive customer service. Delivery and packaging more than perfect.
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A
Rating: 5 out of 5
Beautiful cut, nothing to say except thank you!!!!
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